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ES Eligibility Case Manager (CNTY) / 61014263

Richland County, SC

Job Responsibilities Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you. Job Duties: The ES Eligibility Case Manager (CNTY) performs duties related to the administration of the SNAP and TANF programs for Economic Services to help restore or improve customer financial stability. Conducts SNAP/TANF Combo and/or TANF quality interviews to include both phone and face-to-face interviews for SNAP/TANF Combo and/or TANF applications and/or renewals. Processes SNAP/TANF Combo or TANF applications, and/or renewals by determining eligibility and authorizing benefits if applicable, and process SNAP/TANF Combo and/or TANF six month renewals, ESAP interim Contacts, ESAP Annual and all changes by redetermining eligibility and reauthorizing benefits if applicable. Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed. Processes system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload. Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures. Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required. Performs Red Cross shelter duty or other emergency shelter duty/services as directed. Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data. Minimum and Additional Requirements A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional, administration, or general business administration. A Bachelor’s Degree may be substituted for the required program experience. Additional Comments This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs DIVISION: Economic Services / Richland County

Posted 3 days ago

FLIGHT DECK RESTAURANT

Server

Lexington, SC 29072

*Join Our Team at Flight Deck Restaurant!* If you're looking for a fast-paced, high-energy environment, we’re hiring dependable servers to bring a positive attitude, a strong work ethic, and a willingness to jump in and contribute to a great dining experience. *What We’re Looking For:* * *Dependable*: We count on each other, so being reliable is key. * *High Energy & Positive Attitude*: We appreciate a good vibe, especially during busy hours. * *Hardworking & Respectful*: You’re ready to give it your all and show respect to guests and teammates alike. * *Willingness to Work*: Open to stepping up when and where it’s needed. *Perks & Position Details:* * *Experience*: Serving experience is a plus but not required—*we provide paid training* to help you get started. * *Employee Discounts*: Enjoy discounts on meals. * *Pay*: $2.13 per hour plus tips. * *Hours*: Flexible schedule, Monday through Saturday (not every day required). We are closed on Sundays and all major holidays. * *Requirements*: Valid ID and reliable transportation. *Responsibilities* * Take and process food and beverage orders accurately using POS systems. * Ensure food safety and hygiene standards are maintained throughout service. * Upsell menu items and enhance guest experiences through attentive service. * Collaborate with kitchen staff to ensure timely and efficient service delivery. * Process payments accurately, maintaining a clean and organized workspace. If you’re looking for a role that’s busy, rewarding, and part of a solid team, apply today! Job Types: Full-time, Part-time Pay: $2.13 per hour Benefits: * Employee discount * Flexible schedule * Paid training Work Location: In person

Posted 3 days ago

Senior Auditor / 60014097

Richland County, SC

Job Responsibilities The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians. This position is located in Internal Audits, Richland County. Are you the One? We are looking for a Senior Auditor who, under limited supervision, performs professional auditing duties to review financial and other documentation to determine compliance with applicable state and federal requirements regarding the South Carolina Medicaid program, DHHS operations, and providers that have contractual agreements with DHHS. Will perform internal, operational and/or compliance audits of DHHS, state agencies and contract providers. Will serve as the assistant to the lead liaison for PERM (Payment Error Rate Measurement). Establishes and maintains harmonious working relationships with team members, agency, and other department/divisions. Complete assigned tasks as instructed within budgeted time allotments as directed by the Audit Manager and/or Division Director within the SCDHHS Division of Audits in accordance with generally accepted government audit standards (GAGAS) and the Institute of Internal Auditors (IIA) standards as outlined in the Division of Audits policy and procedure manual. All documents created must meet the GAGAS and IIA standards that are outlined in the Division of Audits policy and procedure manual. Attend and participate in the entrance conferences of all assigned audits started during the review period. Completes assigned audit procedures during the fieldwork stage of audits; creates formal work papers to clearly document work performed and conclusions reached. Obtains and appraises evidentiary data for the purpose of making informed, objective evaluations of the audited entity, including the adequacy and effectiveness of existing internal controls and compliance with applicable policies, procedures, and government regulations. This includes performing interviews with applicable staff, reviewing records and other pertinent documentation, and testing a sample of claims, documents, or transactions. Provide review notes on sections for auditors participating in audits under your direction. Address review comments provided by Director/manager. Make necessary revisions and changes. All audit work papers must meet the GAGAS and IIA standards that are outlined in the Division of Audits policy and procedure manual. Conclusions should tie to the work paper purpose and should be supported by the body of the work paper. All supporting work papers should be referenced, and all calculations should be mathematically correct. Work papers should be written in a manner that would enable any experienced auditor to follow the work that was performed, and conclusions reached. All review notes are addressed prior to issuance of the audit report. Take on the primary responsibility for training the Professional Auditor through leading work on audits and reviewing the work of the Professional Auditor. Conduct preliminary audit research, create, and write various audit-related narratives, memos, audit finding sheets, etc. to document conclusions drawn from the audit review and testing of sample selected. Report audit work performed in a clear, accurate and logical manner that flows in logic. Ensure all reportable audit findings and/or recommendations are documented within the electronic audit work papers. Write various sections of the audit report, as assigned by the Audit Manager. These audit report sections completed must be clear, accurate and flow in logic to the reader without major revisions. Address review comments provided by Audit Manager or Audit Director. Make necessary revisions and changes within budgeted hours. Serve as the PERM (Payment Error Rate Measurement) assistant to the lead liaison. Duties require attendance at all of the webinars, meetings, conference calls, review all letters submitted to the providers, and assist with making sure the requested documentation is received. PERM is a revolving review that occurs every three years and each review takes approximately three years to complete. Completes other tasks requested by Director/Manager. Participates in activities and training to enhance the quality of the internal audit function. Participates in the annual update of the Agency-wide risk assessment process. Enroll in and attend training courses or seminars (both in house and outside DHHS) regarding current audit trends and Medicaid rules and regulations to gain an understanding how the agency operates and how all the various divisions work together to assist the citizens of South Carolina. Assist in supporting third-party service providers engaged by the Division of Internal Audit. The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs. Minimum and Additional Requirements A bachelor's degree and a minimum of two (2) years of professional-level experience in auditing, accounting, compliance, financial management or grant management. Degree must be from a college or higher education institution recognized by the U.S. Department of Education & Council for Higher Education accreditation (CHEA) with at least 15 semester hours in accounting, finance, auditing and/or business courses. Additional Requirements: Occasional overnight travel. Requires holder to drive routinely. Sitting or standing for long periods of time. Lifting requirements: 20 lbs. Preferred Qualifications Must be knowledgeable or willing to learn and become familiar with Windows-based computer software programs to include Outlook, Teams, PowerPoint, Access, Word and Excel. Working knowledge of various computer software applications required. Ability to analyze data and provide recommendations to assist the Division of Audits in achieving its mission. Ability to interpret, explain and apply laws, regulations, policies and procedures in daily work. Ability to analyze and filter accounting data utilizing Excel or Access. Must exhibit integrity, team player attitude, willingness to learn and maintaining confidentiality is a must. The candidate must be able to communicate effectively, both in written and oral form and possess the ability to deal diplomatically with sensitive issues, maintain integrity and ethics. The candidate must be willing to learn within a team environment and work on more than one audit project at a time without sacrificing quality of work. Expected to multitask while working under intense pressure to meet budgeting hour deadlines. Must have reliable transportation. This is a non-telecommuting position. Will use independent judgement in day-to-day operation within the Division of Audits, will complete projects based on direction provided by supervisor and/or Division Director. Will exercise the necessary independence and discretion while completing job assignments within time frame allocated by supervisor. Additional Comments Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail. The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Posted 3 days ago

County of Lexington

Administrative Assistant I

Lexington, SC 29072

**MUST APPLY ON COUNTY WEBSITE https://www.lex-co.com/Applications/HROnline/PUBLIC/VACANCYLISTING.ASPX ** *Job Purpose:* Under general supervision, performs a variety of administrative duties, using judgment in applying established office procedures with regard to multiple aspects of property information; taxes and real estate transfers, mobile home records, and permits. Must be able to exercise considerable tact, composure and courtesy towards general public with in an office setting. *Essential Duties and Responsibilities:* * Assists public with questions regarding real estate property; including general property information, taxation of property, exemption status, real estate property tax estimates, legal residence & agricultural applications, register new and used mobile homes, issue moving permits, acreage, ownership and assessment value · Corresponds with all municipalities, taxpayers, and property attorney offices with deadlines for closings, building permits, information for deeds and legal residency. · Maintains County records concerning the taxation of all property types with in Lexington County; residential, agricultural, mobile home, vacant land. Data entry of mobile home registrations, transfers, moving permits; research and data entry of legal residence applications, address changes or name updates. · Processes taxation correction forms for current or delinquent taxes. When billing changes are necessary to tax statements due to ownership, valuation, or assessment ratio prints abate and reissue to send to be sent to Auditor’s office for correction and rebill. · Prepares legal residence and/or agricultural applications for property owners to fill out in office, collects appeal forms, property change forms, and address changes. Receives property information for rollback tax estimation request forms. · Interacts and communicates with other specialty areas within our office such as Mapping and Mobile Homes, and within the County; GIS/Addressing, Probate, Register of Deeds, Auditor, Treasurer and other county government offices to verify correct property information is recorded. · Provide values and tax estimates for general public, real estate agents, mortgage companies, banks, attorneys, fee appraisers, title searchers and various other county employees when requested. Provide property improvement information; additions, year built, square footage. · If within the mobile home department, balances monies collected and turns in to the Treasurer's Department daily. Forwards property or sales information to appraisal staff. Prepares Monthly Registration report for Mobile Home Specialist. · If within Rollback department, prorates necessary billing amounts and provides estimate if requested. · Performs necessary research to process legal residency application approval; reviews information located on the Department of Motor Vehicles, analyzing assessment details maintained by other governmental offices, and the Accurint computer software system confirming exemptions are not being received in other regions (both in and out of state). *Supplemental Functions:* · Performs other similar duties as required. *Job Specifications and Qualifications:* Knowledge: * Various computer programs for various departments; * Computer operating systems hardware; * Administrative procedures; mail sorting, ability to handle multiple phone lines/calls * Clerical procedures; scanning and maintaining file information * Recordkeeping procedures; Skills: * Written and verbal communication via in-person, phone or email contact; * Customer service in dealing with the public with various issues pertaining to department; * Ability to concentrate and focus for long periods of time; * Ability to speak clearly; * Generating, updating and editing various reports for the department; Education/Experience: * High School diploma; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Licensing and Certifications: * None Required. *Working Conditions / Physical Requirements:* * Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. * Positions in this class typically require data entry, talking, hearing, seeing, grasping, standing, walking and repetitive motions. Job Type: Full-time Pay: $16.98 - $19.53 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Vision insurance Work Location: In person

Posted 3 days ago

Gandy-Griffin VFW Post 4262

Short Order Cook

Columbia, SC 29203

Works in rotation with other cook. Maintains/tracks inventory, shop for parties, makes sure kitchen is kept clean and orderly. Separates inventory into portions and enter in computer weekly. Prepares weekly shopping list Job Type: Part-time Pay: $15.00 - $16.54 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Ability to Commute: * Columbia, SC 29203 (Preferred) Ability to Relocate: * Columbia, SC 29203: Relocate before starting work (Required) Work Location: In person

Posted 3 days ago

Kozcloses LLC

Licensed Agent – Executive Assistant – Real Estate

Irmo, SC 29063

*Full job description* A dedicated, personable, and organized licensed Executive Assistant to support our fast-growing team led by a high performing listing agent in the greater Columbia real estate market. This role requires strong communication, organization, and a focus on building great relationships with clients and agents. You will manage operations, overseeing each step of the sales cycle, reviewing team work, and stepping in when needed to keep things on track. *Position Overview:* In this role, you’ll be responsible for overseeing the entire sales process. You’ll handle pre-listing work, coordinate active and pending listings, and manage post-closing follow-ups while ensuring seamless communication and organization throughout. Responsiveness is extremely important in this role. *Key Responsibilities*: * Build and nurture strong relationships with clients and agents. * Directly oversee and work alongside administrative support and the team’s closing coordinator to ensure seamless assistance for the lead agent. * Coordinate the real estate sales cycle from start to finish, including pre-listing preparation, active and pending listing management, and post-closing touchpoints. * Stay organized using systems to manage tasks, paperwork, and communication. * Handle tasks as they arise, ensuring nothing falls through the cracks. *What We're Looking For:* * Excellent communication skills to maintain strong relationships with clients and agents. * High attention to detail and a structured approach to managing multiple tasks. * A problem solver who brings solutions. * Proficiency with organizational systems, ensuring everything stays on track. * A team player who can be flexible, reliable, and ready to step in when needed. This candidate is a dedicated individual who is focused on both personal and professional growth. The ideal candidate is someone who consistently strives to improve each day, embraces challenges, and finds joy in both routine and varied tasks. You should be committed to showing up ready to contribute, delivering on promises, being adaptable, and open to coaching and learning. Trusting the process is essential as we value a work environment centered around continuous growth and becoming your best self. Job Type: Full-time Pay: From $50,000.00 per year Work Location: In person

Posted 3 days ago

Journeys

Store Manager

Columbia, SC

COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs- Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted - but encouraged and embraced. Journeys is an attitude you can wear. Journeys is always looking for great people to join our team! For more information check out: www.journeys.com/careers WHY WORK FOR JOURNEYS? We celebrate and reward success! Rapid promotion opportunities for top performers - we promote from within We are a family with an Attitude That Cares We encourage you to embrace your individuality You get to work in a fun environment with the coolest people around We conduct business with integrity and passion Excellent benefits and employee discount Compensation includes base pay, sales commission, and bonus potent ial* JOB SUMMARY To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities. ESSENTIAL JOB FUNCTIONS Meet and exceed store and personal sales goals and standards of performance Recruit, interview, and hire high-caliber employees with in-store needs Train and develop a successful sales team Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices Ensure that all company initiatives are properly implemented and to the standard of the company direction Conduct monthly performance reviews Recognize talented staff and develop them for growth within the company Supervise and manage all aspects of daily store operations Supervise and manage all aspects of Loss Prevention practices Plan weekly staffing schedules in compliance with schedules policy Provide a fun, full service experience to all customers Resolve customer issues effectively Complete bank deposits Understand the Journeys culture and demonstrate it to the team JOB REQUIREMENTS Prior retail management experience preferred 1-2 years retail sales experience Excellent interpersonal and customer service skills Desire to succeed in fast-paced retail environment Willingness to learn Completion of all training programs leading up to Manager in Training position or equivalent training Ability to work 45 hours per week Ability to work night and weekend shifts Ability to climb, reach, bend, and lift up to 50 pounds Stand for long periods of time Must be at least 18 years of age* *Age requirements for full-time employment may vary based on state PAY AND BENEFITS Check out the following website for more information on all our awesome benefits: www.journeys.com/careers *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com PRE-APPLICATION DISCLOSURES Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

Posted 3 days ago

Fellowship Health Resources, Inc.

MO-87-Network Engineer 7702 for a 12-month contract, located in Columbia, SC

Columbia, SC

Work Location: Hybrid (3 days remote, 2 days in office) Candidate location - Candidates local to South Carolina are required. Candidates local to Georgia or North Carolina will be considered if they are willing to relocate to South Carolina at their own expense. Employment Type: W2 only, no subcontractors Our direct client is seeking an experienced Network Engineer 7702 for a 12-month contract, located in Columbia, SC. Required 5-10 years' experience in information security and engineering 5+ years of experience designing & maintaining infrastructure in AWS/Azure; Firewalls in AWS & Azure Cloud security design, operations, and automation experience Documentation of security tools, deployment configuration, incident reports, etc. Must hold AWS or Azure certification 5+ years of experience deploying, configuring, and maintaining cloud VM series Palo Alto; Palo Alto Firewalls Preferred Prisma Cloud Forescout Cisco Umbrella F5 load balancing/firewall CISSP - Certified Information Systems Security Professional SC100 Microsoft Cybersecurity Architect AWS Certified Cloud Solutions Architect Prisma Certified Cloud Security Engineer, PCNSA, PCNSE

Posted 3 days ago

Eighteen Capital Group

Community Maintenance Technician for Brookside Crossing

Columbia, SC 29223

*Community Maintenance Technician for Eighteen Capital Group* Eighteen Capital Group is a national multi-family real estate company headquartered in Kansas City MO. Eighteen Capital Group currently owns and manages 6948 apartment units spanning across 33 properties in 11 states. We are a growing company focusing on specifically value-add multifamily housing investments. Eighteen Capital Group is currently seeking an experienced Community Maintenance Technician that is hardworking and self-motivated and able to be a dedicated support system for our Community Maintenance Supervisor and maintenance team. Eighteen Capital Group offers highly competitive compensation and full benefit packages including medical, dental, vision, 401(k) with employer match and a generous PTO policy. *Primary Responsibilities and Objectives* *Prepares or assists in preparing all vacant apartments to a market-ready condition.* * Performs various community maintenance functions that may include, but are not limited to lightbulb changes, filter changes, touch-up painting, lock, and appliance repairs, install/repair window coverings, pool, and sprinkler system maintenance and minor HVAC maintenance * Responds to resident service requests and concerns promptly. * Performs on-call emergency service as required. * Inspects common areas, apartment units and grounds on a regular basis and works with community staff to make sure that the property’s appearance is acceptable and that apartments are ready to show to prospective residents. * Assists in keeping the grounds and common areas free of trash and debris. *Essential Qualifications, Skills, and Education* *Have a thorough understanding of on-site maintenance management.* * Minimum one year of multi-family/residential maintenance experience * Must be able to climb ladders & stairs, walk, kneel, stand, squat, twist and bend for long periods of time. * Be responsible and reliable. * Have a positive, get the job done attitude. MUST HAVE VALID DRIVER LICENSE Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

Posted 3 days ago

University of South Carolina

Desktop Support Consultant

Richland, SC

Posting Number STA00646PO25 Job Family Information Technology Job Function IT Product Support USC Market Title IT Customer/Product Support Tech Link to USC Market Title https://uscjobs.sc.edu/titles/133301 Job Level T1 - Technical Support Business Title (Internal Title) Desktop Support Consultant Campus Columbia Work County Richland College/Division Division of Information Technology Department IT Service Management State Pay Band 5 Approved Starting Salary $49,396 Advertised Salary Range $49,396 - Salary commensurate with qualifications Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule Standard working schedule: Monday – Friday, 8:30AM – 5PM. Must be willing to work a flexible schedule to meet the needs of the department. Basis 12 months Job Search Category Information Technology About USC About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding. Position Description Advertised Job Summary Are you the person everyone counts on when problems arise? Are you a high performer that enjoys meeting new people and providing solutions to the IT needs? Do you have excellent customer service and know how to make people feel validated? Are you a patient person that enjoys challenges? Are you results-oriented and eager to work with a variety of technologies? Do you pride yourself on learning how things work and understanding end to end service delivery? Do you like the flexibility of interacting with everyone from IT customers to IT technical subject matter experts? Do you enjoy investigating, identifying, and solving complex problems using technology to document work, share information, and collaborating with your teammates? Are you a high-energy self-starter that loves technology and will be comfortable recommending system updates? Do you love sharing your knowledge and helping others understand processes and procedures? Look no further! We want you in the Division of Information Technology! This position is heavily reliant on a variety of technologies where an individual with strong technical skills, problem solving expertise, and forward-thinking talent will thrive. We are seeking a team member that has strong customer service skills, analytical and organizational skill, and problem-solving expertise. Key responsibilities: You will provide exceptional IT support and be the first point of contact with customers across campus. You will document support requests, resolve issues, and communicate with customers. You will continue to develop your skills through real-world experience and professional development opportunities. You will collaborate with colleagues in the Division of IT across campus and throughout the University of South Carolina system to provide innovative solutions and problem resolution. What we are looking for: Full working knowledge with computer systems, office automation systems, data communication systems, and basic networking. Full understanding of and skilled in a wide variety of applications, operating systems, protocols and equipment used in an enterprise environment. Basic to moderately complex problem-solving skills. Basic to moderately complex analytical methods. Ability to provide advice and assistance to individual customers and smaller groups. Able to communicate effectively, both written and verbal with customers, peers, and management. Why USC? Why the Division of IT? You’ll enjoy the historic beauty of the University of South Carolina campus! Surrounded by amenities, and downtown Columbia, so you’ll love where you work! An engaging and collaborative on-campus environment A world-class team of supportive, united, and approachable IT professionals. State retirement, paid holidays, and you will earn annual and sick leave monthly. Competitive Compensation + Some of the BEST benefits you can find! Paid Tuition Paid Parental Leave Dependent Scholarships State Benefits State Retirement Work-Life-Balance: Full-time pay with a 37.5 work week Generous paid time off! (15 Paid Vacation Days, 15 Paid Sick Days, 13 Paid Holidays (including an extended December holiday) This is an on-site role at our downtown Columbia, SC campus. Job Related Minimum Required Education and Experience Requires accreditation from a technical school or an applicable skilled trades program and no prior work experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials Preferred Qualifications Basic experience in office automation systems; data communication systems; information processing in a data processing environment. Knowledge/Skills/Abilities Basic knowledge of and skilled in a wide variety of applications, operating systems, protocols, and equipment used in customer organizations. Basic problem-solving skills. Basic analytical methods knowledge. Ability to provide advice and assistance to individual customers and smaller groups. Able to communicate effectively, both written and verbal with customers, peers, and management. Basic understanding and working knowledge of computer systems, office automation systems; data communication systems; information processing in a data processing environment. Ability to work outside of normal business hours on occassion. Job Duties Job Duty Provide technical assistance primarily for the Bursars office regarding application and networking functionality both in person and remotely as required. This includes troubleshooting, configuring, and deploying workstations, printers, etc. to communicate with the campus network, installing and upgrading applications, removal of malware, and hardware diagnostics/repair. Proactively monitor and assess the needs of the specified university units and also Service Level Agreement (SLA) departments. Essential Function Yes Percentage of Time 40 Job Duty Adhere to the department’s customer service standards, provide effective communication and teamwork, and operate the department’s internal software systems. Support all channels of support for the team, which include phone, web, chat, remote and in-person/walk-up. Move equipment, furniture, and adhere to proper asset management, secure data removal, and disposal processes as needed. Essential Function Yes Percentage of Time 25 Job Duty Seek direction and guidance from higher-level staff and management or from project teams to determine information system requirements, including support for applications for the desktop environment. Learn equipment and software packages in the Desktop test lab. Make recommendations for improving the customer experiences, fulfilling the needs of the users, and provide feedback concerning the information technology plan. Provide team members and management feedback from end users concerning hardware/software as appropriate. Essential Function Yes Percentage of Time 15 Job Duty Create and maintain documentation to support departmental goals and practices, including usage of the work management tool and the best practices of service management. Utilize standard office applications to create and maintain documentation and knowledge articles. May cross-train with student, intern staff, or lower-level staff. May develop materials for new staff onboarding or end user adoption/training. May create training materials for review by other desktop technicians or management to be used in training opportunities or process documentation. Essential Function Yes Percentage of Time 10 Job Duty Cross-trains with team members to share the skills and competencies needed to serve as a liaison between co-workers, campus users, and functional areas for complex problems involving workstation troubleshooting and network technology. Assist and consult with team in mobile device management, equipment imaging, and security patching. Essential Function Yes Percentage of Time 5 Job Duty Other duties as required. Maintain current technical and operational knowledge by attending and participating in on-going professional development in the form of system, applications, or technology training. Essential Function No Percentage of Time 5 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential Posting Detail Information Number of Vacancies 1 Desired Start Date Job Open Date 08/08/2025 Job Close Date 09/05/2025 Open Until Filled No Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 5, 2025. Quicklink for Posting https://uscjobs.sc.edu/postings/192676 EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Posted 3 days ago