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AAA The Auto Club Group

Branch Customer Service Representative – Forest Acres

Forest Acres, SC

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent or Travel Agent Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Posted 3 days ago

Receivables Management Corp

Patient Financial Services Representative

Columbia, SC 29201

RMC has several Patient Financial Services Representative positions for motivated individuals with strong work ethic. We are in the business of assisting patients to understand and resolve their outstanding healthcare bills in a compassionate and friendly manner. You will be tasked with communicating account information, updating insurance and billing claims, establishing payment solutions, and resolving disputes for medical facilities in a high volume, inbound and outbound, call center environment. As a Patient Financial Services Representative you will have the opportunity to provide exceptional customer service, while being recognized for your hard work and performance. We are looking for mature individuals who can work effectively in a fast paced, goal-oriented environment while also demonstrating persistence and a sense of urgency. Also, individuals who can maintain composure, professional tone & demeanor during difficult phone interactions. We are only interested in candidates who desire long term employment and who want to be a part of an interactive enthusiastic team that invests in you! RMC offers a relaxed working atmosphere, casual attire, and some flexible day shifts. We are always willing to train well suited individuals. *Responsibilities* * Routinely monitor account activity and balances utilizing various systems and reports * Receive inbound calls and email correspondence from customers * Research and resolve dispute issues in a timely manner * Identify issues attributing to account delinquency and provide solutions * Document outcome of all customer communications * Maintain individual work routes * Meet monthly individual and team goals * Adherence to RMC policy and procedures * Full compliance with all governing Federal and State Regulations *Experience and Skills* * Strong problem solving and analytical skills * Excellent listening and negotiating skills * Excellent customer service skills * Ability to act with urgency to meet deadlines * Articulate verbal and written communication skills * Excellent telephone etiquette * Ability to work independently with minimum supervision * Pays close attention to details with an eye for accuracy * Basic computer skills including typing proficiency * Must be able to understand and apply governing federal and state laws *Rewarded “Plus” Skills* * Accounting/Financial background * Spanish speaking * Working knowledge of MS Office products, EPIC, and Ontario FACS products * Insurance Tracking, Billings, Claims Processing and/or 3rd Party Collection Experience * Experience in call center, 1st party collections or front office medical environment is preferred * Experience working on a call blended dialer system *Benefits* Our people are our most important asset; therefore, we work hard to make each member of our organization feel supported and encouraged to have a healthy work-life balance. RMC offers the following great benefits: * Starting wage $14.50/hr. for entry level with added wages for each “plus” skill set * Monday through Friday work schedule (subject to change) * Medical, dental, vision, and life insurance offered * 401k with a company match * Paid time off * Paid Holidays * Employee Referral Program up to $500 * Many RMC sponsored events; always coffee in the mornings! Job Type: Full-time Pay: From $14.50 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person

Posted 3 days ago

East Richland County PSD

Lab Technician

Columbia, SC 29209

This job requires the employee to collect samples, run various test on wastewater, fill out logs, and all other aspects of the day to day operations of a wastewater lab. Technical skills: Proficiency with laboratory instruments, including spectrophotometers, pH meters, and DO meters. Attention to detail: Precision is crucial for maintaining quality control and ensuring the accuracy of test results and reports. Analytical and problem -solving skills: The ability to interpret test results and troubleshoot issues. Communication: Effective written and verbal communication is necessary for logging results, preparing reports, and working with operators and supervisors. Safety practices: In-depth knowledge of laboratory safety protocols. including the safe handling and disposal of hazardous chemicals. Computer proficiency: Competency with computer software, especially spreadsheets and word processing programs like MS Excel. Job Type: Full-time Pay: $54,000.00 - $68,000.00 per year Benefits: * Dental insurance * Health insurance * Life insurance * Paid sick time * Paid time off * Retirement plan * Safety equipment provided Ability to Commute: * Columbia, SC 29209 (Required) Ability to Relocate: * Columbia, SC 29209: Relocate before starting work (Required) Work Location: In person

Posted 3 days ago

Receivables Management Corp

Customer Service Representative Specialist

Columbia, SC 29201

*Job Overview* Are you an experienced call center CSR with a solid work history, strong work ethics, and a proven track record of success? Are you articulate, initiative-taking, and possess proficient telephone etiquette? If you’ve answered “yes”, we want to hear from you! As a CSR for our Patient Financial Services (PFS) division, your primary responsibility is to assist patients in understanding and resolving their outstanding healthcare bills. You will be tasked with communicating account information, updating insurance and billing claims, establishing payment solutions, and resolving disputes for medical facilities in a high volume, inbound/outbound, friendly, and relaxed call center environment. We are seeking mature individuals who can work effectively in a fast paced, goal-oriented environment, demonstrate persistence and a sense of urgency to resolve all outstanding balances, and be valuable team members. In addition, individuals who are successful in remaining calm and composed while also displaying a professional and compassionate tone during difficult customer interactions. Those who can remain focused and attentive to answering patient inquiries, listen to patient complaints to resolve specific issues, and move quickly to the next call will excel in this position and recognized for their hard work and performance. We are interested in candidates who desire long-term employment, who can provide a proven history of customer service in any healthcare field or provide solid references from prior supervisors in the insurance/medical field and desire to be part of a self-motivated team. RMC offers a relaxed working environment, casual attire, and company benefits. *Primary Responsibilities* * Process patient billing inquiries include explaining charges, services, and insurance coverage details to patients or their representatives. * Verify patient insurance eligibility and benefits, ensuring accurate billing, and address claim denials. * Identify & explain patient’s out of pocket responsibilities. * Facilitate payment plans and/or financial assistance programs for patients unable to pay their bills in full. * Identifying and correcting billing errors or discrepancies. * Coordinate with healthcare providers and insurance companies to resolve claims issues. * Timely manage the collection of unpaid accounts. * Daily monitoring of patient account activity via work queues and schedules. * Managing your patient contacts through an Inbound/outbound dialer system. * Timely research patient disputes and inquiries. * Meet and exceed personal and departmental goals. * Full compliance with all federal and state laws; adherence to RMC policies and procedures; and observance of client specific insurance and healthcare requirements. *Skill sets are we looking for:* * Healthcare billing & Insurance knowledge and background. * Strong problem solving and analytical skills. * Strong aptitude to work on multiple systems simultaneously – including electronic health record billing systems, collections systems, payments systems, Microsoft office, etc. If you have no experience in one or more of the listed systems, you must be able to demonstrate quick adaptation to computer systems. * Excellent customer service, telephone, and listening skills. Must be articulate and professional. * Demonstrate the ability to work successfully independently with minimum supervision. *Rewarded “Plus” Skills* * Spanish speaking * EPIC health record system and/or Ontario FACS collections software * Extensive claims processing and/or medical billing experience with proven references * Over 5 documented years in a call center environment for 1st or 3rd party collections and/or front office medical billing experience. *Benefits* RMC’s employees are our most important asset; therefore, we work hard to make each member of our organization feel supported and encouraged to have a healthy work-life balance. RMC offers the following benefits, many after successful completion of probationary period: * Starting wage $19.00/hr. with potential increase for “plus” skill set * Monday through Friday daytime work schedule (subject to change) * Medical, dental, vision, and life insurance offered. * 401k with a company match * Paid time off accrual * Paid Holidays after success * Employee Referral Program up to $500 * Many RMC sponsored events, always coffee in the mornings! Job Type: Full-time Pay: From $19.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Referral program * Vision insurance Work Location: In person

Posted 3 days ago

Prisma Health

Pharmacy Tech I, Pharmacy, Full Time, Days

Columbia, SC 29203

Inspire health. Serve with compassion. Be the difference. Job Summary Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. In the acute care space, technicians within this job role operate basic automation, perform inventory fulfillment, and complete sterile compounding in non-hazardous settings. In the retail space, technicians within this job role comprise of those with a primary responsibility for filling and selling prescriptions. Technicians that qualify for Pharmacy Technician II and Pharmacy Technician Advanced titling, but do not adequately fulfill work experience and/or certification requirements, also fit within the Pharmacy Technician I titling. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference As applicable to area, accurately interprets and prepares medication orders by filling provider orders, medication kits / trays, automated dispensing cabinets, and floor stock requisitions. Accurately completes the cart fill and code tray refills. Handles all controlled substances in compliance with regulations and policies. Operates the cash register to accurately accept payments for pharmacy products and services rendered. Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies. Enters patient charges and credits as well. Contributes to an efficient work environment by answering the telephone in a timely manner, screening and prioritizing calls, answer requests at pharmacy window (as appropriate), adjusts priorities to accommodate changes in work demands. Fills, labels and appropriately packages medications and pharmaceuticals. Correctly delivers medications to the appropriate patient care area or department, per established schedule and workflow in a timely manner. STAT medications are delivered when required. Routinely remove and evaluate medications remaining in delivery, return bins, and medication refrigerators. As applicable, adheres with regulatory guidelines for pharmacy compounding of sterile preparations, including appropriate documentation as outlined by compounding policies. Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to maintaining a clean and orderly work area and being at work and prepared to start working at the beginning of each shift. Completes assigned quality assurance work by assuring all logs and pending tasks for shift are completed. This may include, but is not limited to, expiration checks, regulatory documentation, temperature monitoring documentation, inventory checks, floor stock inspections, and equipment cleaning / preventative maintenance. Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns. Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent; OR post high school degree. Experience - No experience required. In Lieu Of NA Required Certifications, Registrations, Licenses Pharmacy Tech Registration with the State Board of Pharmacy. Pharmacy Tech Certification required within 18 months of hire date. Knowledge, Skills and Abilities Thorough knowledge of medical and pharmacy terminology; possess good mathematical, computer, and aseptic technique skills. Knowledge of BOP/Dept of Health/DEA rules/regulations. Interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department. Problem solving abilities Ability to work in team situations, handle urgent, stressful conditions. Proficient computer skills (word processing, spreadsheets, database) Data entry skills Mathematical skills Work Shift Day (United States of America) Location Richland Facility 1510 Richland Hospital Department 15107300 Pharmacy Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 3 days ago

Prisma Health

Advanced Pharmacy Tech, Sterile Compounding, Full Time, Variable

Columbia, SC 29203

Inspire health. Serve with compassion. Be the difference. Job Summary Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. Accountabilities include a combination of the following: Hazardous compounding as a significant portion of schedule hours, system/automation support that does not expand across the entire health system and/or purchasing or inventory control responsibility at the site level. Shift/site lead roles within their respective workplace are also considered within the Pharmacy Technician Advanced role at sites with less than 350 registered acute care inpatient beds. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting Hazardous compounding as a significant portion of scheduled shifts Interprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions. Accurately completes the cart fill and code tray refills. Handles all controlled substances in compliance with regulations and policies. Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies. Accurately enters patient charges and credits as well. Contributes to the financial and operational well-being of the institution through management of inventory systems both perpetual and manually maintained Shift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail) Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift. Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns. Creates patient profiles in multiple software systems (dispensing software, patient management software, cover my meds, etc.) Conducts benefits investigations on all specialty prescriptions Assists pharmacists with prior authorizations/appeals Clarifies orders with pharmacist and/or providers as necessary Coordinates initial fills and refills for all specialty medications Educates patients/caregivers to specialty pharmacy services Facilitates/schedules delivery of medication to patients (home delivery or intercampus courier) Documents progress in various software platforms (EMR, patient management software, dispensing software, etc.) Follows up with office practices and/or patients to ensure receipt of medication Orders and maintains inventory of medications as needed Complies with all established policies/procedures for medication concierge program workflow to support Prisma Health discharges Creating a pharmacy-driven program for Prisma patients that works through medication assess barriers prior to discharge (i.e. cost, prior authorizations) Refining discharge medication assess opportunities Aid in the auditing and compliance of the 340B program focused on mixed-use settings Acts a liaison between the 340B program leadership and site level leadership, including the education of staff on best practices and helping to steer sites towards compliant procedures As required, participates in site visits and discussion in the addition of new 340B sites as requested by the system System and Automation Support Roles that do not expand across the entire health system that may include the following areas: Informatics Support, Automated Dispense Cabinet Support, Billing/Charging Support and specialized roles as approved by the Pharmacy Director Cohort Supports the education and training of both pharmacists and pharmacy technicians within their area of expertise. Maintains excellent customer service skills in communicating with many different stakeholders across the pharmacy enterprise including patients and caregivers, office practice staff, prescribers, pharmacists and pharmacy technicians, industry support, payors and payor support agents. Participates in quality assurance/performance improvement or other projects as needed to develop or maintain best practices. Adheres with regulatory guidelines for pharmacy compounding of sterile and non-sterile preparations, including appropriate documentation as outlined by compounding policies. Contributes to and supports activities/tasks related to the pharmacy enterprise Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent; OR post high school degree. Experience - One (1) year experience as a Pharmacy Tech. In Lieu Of NA Required Certifications, Registrations, Licenses State Certified Pharmacy Tech with the SC Board of Pharmacy Knowledge, Skills and Abilities Knowledge of medical and pharmacy terminology; possess good mathematical, computer, and aseptic technique skills. Knowledge of SCBOP/DHEC/DEA rules/regulations. Interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department. Problem solving abilities Ability to work in team situations; handle urgent, stressful conditions. Knowledge of office equipment (fax/copier) Proficient computer skills (word processing, spreadsheets, database) Data entry skills Mathematical skills Work Shift Variable (United States of America) Location 7 Medical Park Rd Richland Facility 7001 Corporate Department 70017296 Pharmacy System Support Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 3 days ago

Prisma Health

Pharmacy Tech I, Pharmacy, Full Time, Days

Columbia, SC 29203

Inspire health. Serve with compassion. Be the difference. Job Summary Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. In the acute care space, technicians within this job role operate basic automation, perform inventory fulfillment, and complete sterile compounding in non-hazardous settings. In the retail space, technicians within this job role comprise of those with a primary responsibility for filling and selling prescriptions. Technicians that qualify for Pharmacy Technician II and Pharmacy Technician Advanced titling, but do not adequately fulfill work experience and/or certification requirements, also fit within the Pharmacy Technician I titling. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference As applicable to area, accurately interprets and prepares medication orders by filling provider orders, medication kits / trays, automated dispensing cabinets, and floor stock requisitions. Accurately completes the cart fill and code tray refills. Handles all controlled substances in compliance with regulations and policies. Operates the cash register to accurately accept payments for pharmacy products and services rendered. Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies. Enters patient charges and credits as well. Contributes to an efficient work environment by answering the telephone in a timely manner, screening and prioritizing calls, answer requests at pharmacy window (as appropriate), adjusts priorities to accommodate changes in work demands. Fills, labels and appropriately packages medications and pharmaceuticals. Correctly delivers medications to the appropriate patient care area or department, per established schedule and workflow in a timely manner. STAT medications are delivered when required. Routinely remove and evaluate medications remaining in delivery, return bins, and medication refrigerators. As applicable, adheres with regulatory guidelines for pharmacy compounding of sterile preparations, including appropriate documentation as outlined by compounding policies. Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to maintaining a clean and orderly work area and being at work and prepared to start working at the beginning of each shift. Completes assigned quality assurance work by assuring all logs and pending tasks for shift are completed. This may include, but is not limited to, expiration checks, regulatory documentation, temperature monitoring documentation, inventory checks, floor stock inspections, and equipment cleaning / preventative maintenance. Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns. Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent; OR post high school degree. Experience - No experience required. In Lieu Of NA Required Certifications, Registrations, Licenses Pharmacy Tech Registration with the State Board of Pharmacy. Pharmacy Tech Certification required within 18 months of hire date. Knowledge, Skills and Abilities Thorough knowledge of medical and pharmacy terminology; possess good mathematical, computer, and aseptic technique skills. Knowledge of BOP/Dept of Health/DEA rules/regulations. Interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department. Problem solving abilities Ability to work in team situations, handle urgent, stressful conditions. Proficient computer skills (word processing, spreadsheets, database) Data entry skills Mathematical skills Work Shift Day (United States of America) Location Richland Facility 1510 Richland Hospital Department 15107300 Pharmacy Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 3 days ago

Prisma Health

Patient Access Specialist, PRN, Variable

Columbia, SC 29203

Inspire health. Serve with compassion. Be the difference. Job Summary Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information. Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor. Information obtained through insurance verification must always be documented in the system. Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB. Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained. Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter. Receives payments and issues receipts, actively working toward collection goals. Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures. Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Communicates to patients their estimated financial responsibility. Requests payment prior to or at the time of service. Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earned Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills (word processing, spreadsheets, database, data entry) Mathematical skills Registration and scheduling experience preferred Familiarity with medical terminology preferred Work Shift Weekend Shift (United States of America) Location Richland Facility 7001 Corporate Department 70019236 Patient Access - Richland Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 3 days ago

Ross Dress For Less

Assistant Store Manager

Columbia, SC 29209

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Posted 3 days ago

Lexington Health

Emergency Dept Technician

West Columbia, SC 29169

Emergency Room PRN Any any Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer. Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship. Job Summary Performs various patient care and related services in providing for the personal needs and comforts of patients in assigned ED. Also performs order entry functions, supply stocking and maintenance of patient rooms. Acts as a liaison between nursing, physicians, hospital personnel, patients and visitors. Accepts changes in duties when appropriate. Demonstrates flexibility when asked or condition dictates. Minimum Qualifications Minimum Education: High School Diploma or Equivalent Minimum Years of Experience: 1 Year of patient care experience in an acute care setting Substitutable Education & Experience (Optional): 1 Year of experience can be substituted for those who are a Certified Nursing Assistant, have a EMT certification, or have completed a Fundamentals of Nursing course. Required Certifications/Licensure: Basic Life Support and Crisis Prevention Institute Training required within 90 days of hire. Refer to Mandatory Certficiation Requirements and Tranining for Nurses policy and procedure. Required Training: Basic knowledge of computer skills; Demonstrates knowledge and effective use of medical terminology; Able to demonstrates working knowledge of computer systems to effectively provide patient centered care (i.e. order entry, chart documentation). Essential Functions The ED Technician will perform assigned patient care tasks under the direction and supervision of the Registered Nurse. Performs clerical function in a manner which enhances the timely, efficient and effective delivery of patient care. After successfully completing specialized training, the ED Technician will Place patients on oxygen therapy and Pulse Oximetry as directed; Place patients on cardiac monitor and obtains Lead II strip for chart; Take and record vital signs- includes pulse oximetry and monitor, weighs patients and reports unusual or abnormal findings to the designated RN; Collects blood specimens via phletobomy venipuncture and delivers specimens to the lab as directed; Sets up sterile trays and assists physicians with suture repair; Applies orthopedic splints and appliances and assists physician with casting and other orthopedic interventions as directed; Provides patients with crutch walking instruction and demonstration; Sets up for water seal drainage for chest tube; Accurately obtains 12 lead EKG tracings and delivers recording to physician; Inserts foley catheters and maintain foley care; Serves as Mayday team member (performs CPR and obtains supplies, blood products and equipment during codes); Transports both monitored and unmonitored patients within the department as well as throughout the hospital as directed; Performs straight intermittent urinary catheterization as directed; Provides direct 1:1 observation for patient under Immediate Treatment Certficiation. Functions as a Unit Secretary when necessary: Answers phone calls to Zone; Answers nurse call system to determine patients’ needs and makes patient rounds as directed; Assures that the chart is correct and complete and that all pertinent forms, records and charges/credits have been scanned; Verifies that all information in the patient chart is accurate and initiates appropriate corrective action when necessary (face sheets, ID band, etc); Schedules diagnostic procedures, physician appointments, requests copies of medical record (when indicated) and arranges transportation for patient; Monitor bed assignment process for admissions and troubleshoot delays in process. Facilitate patient flow within Zone and notifies the Clinical Coordinator of ready rooms/process delays. Troubleshoot delays in acquiring specimens and reports/results. Clean and prepare rooms after patient discharge and update EPIC tracker. Rounding on zone patients- keeping patients and family informed and ensuring the patient has a call light within reach. Assists with admission procedures and orients patient to environment. Assures the patient has a call light within reach. Directs patient and/or assists patient to undress appropriately for exam. Recognizes need for safety measures and takes appropriate action to prevent injury. Assists patient with personal hygiene, empties and cleans bedpans, urinals, bedside commodes, etc. and records output as directed. Changes linen and makes up stretchers, organizes patients’ environment and performs other personalized services within scope of practice. Picks up and returns meal trays and feeds patients requiring assistance. Assists patient in ambulation, positions and turns patient, assists with patient transfers to stretcher and wheelchairs, transports or escorts patient to other areas for tests, treatments, transfers or discharges. Changes sterile and unsterile dressings as directed. Maintains oxygen tanks. Provides post mortem care and transport to morgue. Duties & Responsibilities Assists nurses and physicians with administration of treatments and examinations. Places supplies/specialty trays or carts in rooms when ordered. Prepares rooms and/or equipment for patients. Maintains clean and soiled utility rooms and ensures designated instruments are returned to Sterile Processing Department. Marks QA check sheets and checks/refills ED specialty carts/boxes Anticipates the discharge, admission and transfer of patients and prepares for this by obtaining wheelchair and/or other equipment. Reports changes in patient’s condition or other observations relevant to patient’s needs to RN. Independently informs nurse when STAT and/or abnormal results are made available. Participates in performance improvement/patient safety initiatives. Demonstrates knowledge of unit and organizational initiatives by attending 50% of staff meetings and/or process improvement meetings. Demonstrates initiative in getting information regarding content of missed meetings (i.e. reading meetings minutes). Contributes to orderly and timely shift change by assisting with unfinished work of previous shift. Reports off to relief ED Tech. Assists with orientation and training of new employees as requested. Conservatively utilizes and appropriately accounts for supplies and equipment. Participates in maintaining a safe and clean environment (Infection Control policy, procedures, and documentation) Recognizes and reports malfunctioning or unsafe equipment to appropriate persons. Demonstrates knowledge of supplies available to ED Documents pertinent, timely, legible, complete and concise information in the appropriate section of the medical record. Ensure Hazardous Waste or Hazardous Waste Pharmaceuticals are discarded, stored, and managed with other compatible waste streams in containers that are properly labeled and closed prior to being shipped offsite for proper disposal. Initial RCRA training is received within 6 months of the hire date and continuing with annual RCRA training. Performs all other duties as assigned. We are committed to offering quality, cost-effective benefits choices for our employees and their families: Day ONE medical, dental and life insurance benefits Health care and dependent care flexible spending accounts (FSAs) Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%. Employer paid life insurance – equal to 1x salary Employee may elect supplemental life insurance with low cost premiums up to 3x salary Adoption assistance LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment Tuition reimbursement Student loan forgiveness Equal Opportunity Employer It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Posted 3 days ago