Food & Beverage

Summary Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Description Job Description Logistics: PGBA – is a subsidiary company of BlueCross BlueShield of South Carolina. Location : This position is full-time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility work any our 8-hour shift scheduled during hours of 8:00 AM –8:00 PM. Training will be Monday – Friday 8:00 AM - 4:30/5:00 PM for approximately 6-8 weeks. This role is located on site at 17 Technology Circle, Columbia SC Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements : BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act ( SCA ). Under the McNamara-O'Hara Service Contract Act (SCA), employees are required to enroll in health insurance benefits regardless of other insurance coverage. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do: Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensure claims are processed according to established quality and production standards. Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. To Qualify for This Position, You’ll Need the Following: Required Education : High School Diploma or equivalent Required Work Experience: 1 year of experience in claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft office Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews, and you will be contacted via the application portal if selected for scheduling. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Responsible for the coordination and completion of the audit reviews, reviewing audit work papers and reports completed by department staff, distributing reports to management, coordinating auditor’s assignments, mentoring and coaching department staff, and assisting the department manager with the direction of the workflow of various risk management activities and special projects. Description 40% Independently and objectively helps plan and execute audits in accordance with professional auditing standards. Performs or supports audits focused primarily on operational controls, asset safeguarding, and compliance with procedures, laws, and regulations. Functions as in-charge auditor of the most complex audit reviews and/or cost reports. May conduct reviews of account reconciliations performed by various financial areas. 20% Identifies and analyzes related key processes, systems, and controls to determine effectiveness. Communicates audit status and results to management, with emphasis on discussing deficiencies and recommending corrective actions. Prepares formal written work papers and reports, documenting audit work performed and expressing conclusion. 20% Assesses desk reviews performed by subordinate auditors to ensure that quality audit work is performed and on-the-job training is provided as necessary. Assists in ensuring that all assigned audits are completed and reviewed in accordance with Generally Accepted Accounting Principles, Generally Accepted Auditing Standards and, Government Auditing Standards. Coordinates the completion of these assignments in a manner which results in timely completion of all assignments in accordance with budget performance requirements as well as departmental interim goals. 10% Directs the day-to-day efforts of assigned audit staff by reviewing and planning assignments, training, and providing leadership and guidance. Assists in the development and revision of work instructions, forms, and procedures. 10% Broadens and maintains working knowledge of applicable laws, regulations, and procedures through self-study programs, on-the-job training, attending seminars and network association’s formal training programs. Communicates with internal and external areas as necessary to ensure efficient completion of assigned tasks. Required Education: Bachelor's in a job related field Required Work Experience: 7 years auditing or accounting experience with one year leading audits. Required Skills and Abilities: Knowledge of the principles and practices of auditing. Ability to analyze and determine the applicability of financial data, to draw conclusions and make appropriate recommendations. Ability to gather information by examining records and documents and to interview individuals concerning those records. Strong interpersonal skills and the ability to work professionally with persons at all levels, and to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written form. Ability to handle sensitive matters on a confidential basis. Knowledge of cost accounting standards and General Accepted Accounting Principles. Knowledge and use of auditing standards and statistical sampling techniques. Good planning and organization skills. Required Software and Tools: Microsoft Office. Preferred Licenses and Certificates: Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA) Work Environment: Typical office environment. Some travel between office buildings. Out of town travel may be required. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary We are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. You will be responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future. Description Position Purpose: This role is part of an inbound call center and directly helps our customers by responding to inquiries that may be non-routine and require deviation from standard screens, scripts and procedures. Research may be required to resolve these inquiries. Other responsibilities include review and adjudication of claims and/or non-medical appeals, determining whether to return, deny or pay claims while following policies and procedures. Location: This position is full-time (40 hours/week) Monday - Friday in a typical office environment. Employees are required to work a training and work schedule of 8:00am to 4:30. It may be necessary, given the business need to work occasional overtime and weekends. This role is located at 4101 Percival Road, Columbia SC. What You'll Do: You'll ensure effective customer relations by responding accurately, timely and courteously to our customers. These responses may be by telephone, written, web or walk-in inquiries. You will handle situations which may require a different set of responses or extensive research. Adhering to department guidelines, you will also identify claims that have been incorrectly processed and will enact process adjustments and reprocessing actions. You will examine and process claims and/or non-medical appeals while ensuring business/contract regulations, internal standards and examining guidelines. Another responsibility is to enter claims into the claim system after verifying correct coding of procedures and diagnosis codes. Claims must be processed according to established quality and production standards. You'll identify complaints and inquiries that may be complex and that cannot be resolved following usual procedures and guidelines and refer to a team lead or manager for resolution. You will also identify and report fraud and abuse situations. To Qualify for This Position, You'll Need: Required Education: High School Diploma or equivalent Required Work Experience: 2 years of customer service experience including 1 year claims or appeals processing OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities : Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Other Tools: Microsoft Office. Our Comprehensive Benefits Package Includes the Following 401(k) retirement savings plan with company match. Subsidized health plans and free vision coverage. Life insurance. Paid annual leave - the longer you work here, the more you earn. Nine paid holidays. On-site cafeterias and fitness centers in major locations. Wellness programs and a healthy lifestyle premium discount. Tuition assistance. Service recognition. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

*FedTec* is seeking *Network Technician* *Location: 293 Greystone Columbia SC 29210* *Job Overview:* FedTec seeking an experienced Network Technician with a strong foundation in *enterprise desktop support*, *Windows system administration*, and *network troubleshooting*. This role involves working independently with minimal supervision to support, maintain, and optimize end-user computing environments across distributed locations. Responsibilities include configuring and maintaining *hardware, software, printers*, and ensuring reliable *network connectivity* across agency regions. Key duties include responding to and resolving tickets via a service management platform, conducting *Active Directory updates*, performing *SCCM-based deployments and system configurations*, and supporting *remote and onsite users* with a variety of technical issues. The role also monitors and mitigates cyber threats such as *malware, ransomware, trojans, and keyloggers*, contributing to a secure computing environment. *Responsibilities:* · works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity. · updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested. · monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs. · participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches. · processes inventory and maintenance requests for computer systems and printers on the network. · conducts and aids in inventory of computer equipment across all agency regions of sc. · assists in preparing new systems and devices for employees. · updates active directory information for users and conducts password resets and system configuration updates using SCCM. *Required Skills & Experience:* · experienced in enterprise desktop support and customer service. · skilled in desktop administration for windows 7 and windows 10. · Demonstrative abilities to troubleshoot desktop, printer, network and MDM iPhone ISSUES. · Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities · Must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites. · must be able to update user and system information in active directory and SCCM. · IT network, virtual environments, Database, and storage · WINDOWS 10 or 11 ENTERPRISE · GPO (Windows Group Policy Object) Administration · Windows Security - Group Policy · VoIP · Windows SERVER 2019 · M365 *Required Education: * · Bachelor's Degree or MASTER’S DEGREE IN COMPUTER SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT Or equivalent work experience. *Preferred Skills (rank in order of Importance):* · strong personal, ethical, and moral standards · good understanding of Desktop Support concepts for the enterprise as it relates to troubleshooting network endpoints. · good interpersonal skills · proactive and Self-motivated · Self-starter with the ability to prioritize workload and manage time. · Willingness to learn new things and take ownership. *Preferred Certifications:* · A+ · Network+ · Security+ · MCSA: Windows 10 _*About FedTec: *__FedTec is a Woman-Owned Small Business headquartered in Reston, VA, with additional locations in over 40 states. We are a dedicated team of visionary individuals committed to innovative technology and forward-focused methods. Our mission is to modernize and redefine the future of public sector agencies and the people they serve, through innovative technology-powered solutions and exceptional operational support. We provide world-class digital consulting, infrastructure, and cyber security services. As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. When you join FedTec, you become part of a family. We prioritize your safety, health, and happiness through our FedTec Total Well-Being program, which includes:_ * _*Health & Wellness*__: Medical, dental, and vision plans with Telehealth virtual care and resources for physical and mental well-being._ * _*Time to Recharge*__: Generous paid time off to relax and rejuvenate._ * _*Financial Security*__: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage._ * _*Life & Family Support*__: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services._ * _*Recognition & Growth*__: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth._ * _*Fitness & Wellness*__: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support._ _Visit https://fedtec.com/ to learn more about who we are and where you can make an impact!_ Job Types: Full-time, Contract Pay: $50.00 - $60.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

Job Title: Shift Leader Location: Marco’s Pizza – 937 Lake Murray Blvd, Irmo, SC 29063 Job Type: Full-time / Part-time Pay: Competitive hourly rate – based on experience Ready to Lead? Love Pizza? Join the Marco’s Pizza Team! We’re looking for high-energy, motivated Shift Leaders who are ready to take charge and help lead our team to success. If you thrive in a fast-paced environment, enjoy building strong teams, and want to grow with a brand that’s all about quality and fun — this is the job for you! What You’ll Do: * Take the lead during assigned shifts and ensure smooth operations * Deliver outstanding customer service that keeps guests coming back * Supervise food preparation and ensure every order meets our high standards * Operate registers, handle cash drops, and complete shift reports * Maintain a clean, organized, and positive work environment * Train, support, and motivate team members * Perform proper opening and/or closing duties What We’re Looking For: * Must be at least 18 years old * Prior restaurant or food service experience required * Shift lead or supervisory experience is a plus * Strong communication and leadership skills * Ability to work nights, weekends, and holidays as needed * Must be able to lift up to 50 lbs and stand for long periods What We Offer: * Competitive hourly pay * Flexible scheduling * Discounted meals * Fun, team-driven environment * Opportunities for advancement and leadership training * Be part of a growing brand with room to grow your career Apply Today Join a team where your leadership makes a real difference! Apply now on Indeed or stop by the store at: Marco’s Pizza 937 Lake Murray Blvd, Irmo, SC 29063 Let’s build something great together — one pizza at a time. Job Type: Part-time Pay: From $13.00 per hour Benefits: * Employee discount * Flexible schedule * Paid training Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift * Night shift Experience: * Pizza: 1 year (Required) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) * Overnight Shift (Preferred) Ability to Commute: * Irmo, SC 29063 (Required) Ability to Relocate: * Irmo, SC 29063: Relocate before starting work (Required) Work Location: In person

*About us* We are looking for a professional Sous Chef who will follow our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. *Responsibilities* * Help in the preparation of all food items * Produce high quality plates both design and taste wise * Ensure that the kitchen operates in a timely way that meets our quality standards * Fill in for the Executive Chef in planning and directing food preparation when necessary * Resourcefully solve any issues that arise and seize control of any problematic situation * Comply with and enforce sanitation regulations and safety standards * Maintain a positive and professional approach with coworkers and customers *Skills* * Proven experience as a Sous Chef * Understanding of various cooking methods, ingredients, equipment and procedures * Excellent record of kitchen and staff management * Accuracy and speed in handling emergency situations and providing solutions * Familiar with industry’s best practices Job Type: Full-time Pay: $50,000.00 - $75,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person

Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree Required Work Experience: 4 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience. Team Name: Statistical Analysis Data Warehouse (SADWH) Work Hours: M-F 9-5:30 - Occasional after hours and weekends to do maintenance outside of business hours. Required Technologies: In addition to those listed in job description – DB2 UDB database management, Strong knowledge of RHEL and AIX operating systems, bash, ksh, devops, best practices, nd backup\restore\disaster recovery strategies Nice To Have: OpenShift, IBM IIAS, Kubernetes, Python, GitHub, DB2 UDB architecture experience, cloud administration, Commvault, implementing STIG and/or equivalent security standards, user id management strategies, troubleshoot and resolve networking/firewall issues *Day To Day:* 1. Support day-to-day operations – Work action requests from customers when assigned, install patches and upgrades, work assigned days as “Hot Seat” routing new customer requests to the team, participate in regular meetings and workgroups with the DBAs and data analytics staff 2. Participate in the modernization effort including implementing an IBM P10 data warehouse, moving from AIX servers to Linux, Implementing Python to replace SAS, Implementing new security measures and SSO, and implementing DevOps/DevSecOps Not Looking For: Not looking for someone who has not had HANDS ON experience recently. Soft Skills: Must have: ability to self-manage, lead projects, and train other team members. Looking for an entrepreneurial spirit; a true desire to make things better and more modern. An architect brain with experience and big ideas. The Team: Our team is small – 14 people – and everyone works very well together. We have a mix of local and remote, but we meet on video (required) daily to maintain an in-person feeling. We are the systems and DBA part of a larger Medicare Statistical Analysis Department, but our data warehouse has grown to serve more than statistical analysis. We are in the middle of a large modernization effort that is replacing all of our systems over the course of two years. Interview: In person for local candidates; otherwise, teams. Job Type: Contract Pay: $40.00 - $42.00 per hour Expected hours: 40 per week Ability to Commute: * Columbia, SC 29203 (Preferred) Ability to Relocate: * Columbia, SC 29203: Relocate before starting work (Preferred) Work Location: In person

DAILY DUTIES / RESPONSIBILITIES: WORKS UNDER LIMITED SUPERVISION IN THE ADMINISTRATION, PLANNING, INSTALLATION, CONFIGURATION, MAINTENANCE, AND SUPPORT OF COMPUTER HARDWARE, SOFTWARE, PRINTERS, AND NETWORK CONNECTIVITY. UPDATES TICKETS IN THE TICKETING SYSTEM ON ALL IT-RELATED ISSUES AND ASSISTS HELPDESK PERSONNEL WITH LOWER TIER SUPPORT WHEN REQUESTED. MONITORS CYBER THREATS, ATTACKS, AND VULNERABILITIES SUCH AS VIRUSES, RANSOMWARE, WORMS, TROJANS, KEYLOGGERS, ADWARE, BOTS, RATS, AND LOGIC BOMBS. PARTICIPATES IN NETWORK TROUBLESHOOTING FOR CONNECTION-BASED ISSUES BETWEEN ENDPOINT DEVICES AND DISTRIBUTION SWITCHES. PROCESSES INVENTORY AND MAINTENANCE REQUESTS FOR COMPUTER SYSTEMS AND PRINTERS ON THE NETWORK. CONDUCTS AND AIDS IN INVENTORY OF COMPUTER EQUIPMENT ACROSS ALL AGENCY REGIONS OF SC. ASSISTS IN PREPARING NEW SYSTEMS AND DEVICES FOR EMPLOYEES. UPDATES ACTIVE DIRECTORY INFORMATION FOR USERS AND CONDUCTS PASSWORD RESETS AND SYSTEM CONFIGURATION UPDATES USING SCCM. Additional Required Deliverables Include: Documentation Technical User Documentation Knowledge Transfer Technical Training User Training Official Knowledge Transfer Sessions Screen sharing Recorded Weekly Status Reports to Hiring Manager Accomplished Planned REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): EXPERIENCED IN ENTERPRISE DESKTOP SUPPORT AND CUSTOMER SERVICE. SKILLED IN DESKTOP ADMINISTRATION FOR WINDOWS 7 AND WINDOWS 10. DEMONSTRATIVE ABILITIES TO TROUBLESHOOT DESKTOP, PRINTER, NETWORK AND MDM IPHONE ISSUES. EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS VIA PHONE, EMAIL, AND IN-PERSON, WORKING WITH A WIDE RANGE OF SITUATIONS AND PERSONALITIES MUST BE ABLE TO EFFICIENTLY PERFORM REMOTE AND ONSITE TECHNICAL WORK. COULD BE SUPPORTING PEOPLE AT DIFFERENT SITES. MUST BE ABLE TO UPDATE USER AND SYSTEM INFORMATION IN ACTIVE DIRECTORY AND SCCM. IT NETWORK, VIRTUAL ENVIRONMENTS, DATABASE, AND STORAGE WINDOWS 10 OR 11 ENTERPRISE GPO (WINDOWS GROUP POLICY OBJECT) ADMINISTRATION WINDOWS SECURITY - GROUP POLICY VOIP WINDOWS SERVER 2019 M365 PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): STRONG PERSONAL, ETHICAL, AND MORAL STANDARDS GOOD UNDERSTANDING OF DESKTOP SUPPORT CONCEPTS FOR THE ENTERPRISE AS IT RELATES TO TROUBLESHOOTING NETWORK ENDPOINTS. GOOD INTERPERSONAL SKILLS PROACTIVE AND SELF-MOTIVATED SELF-STARTER WITH THE ABILITY TO PRIORITIZE WORKLOAD AND MANAGE TIME. WILLINGNESS TO LEARN NEW THINGS AND TAKE OWNERSHIP. REQUIRED EDUCATION: Bachelor's Degree or MASTER’S DEGREE IN COMPUTER SCIENCE, OR INFORMATION SYSTEMS/TECHNOLOGY MANAGEMENT Or equivalent work experience. PREFERRED CERTIFICATIONS: A+ Network+ Security+ MCSA: Windows 10

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. JOB RESPONSIBILITIES Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items Prepares documents related to services, cremations, maintenance, as directed by management Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. Run errands such as for floral delivery, picking up of supplies, documents, etc Serves as an usher and may park cars or perform any transportation requirements. Drives Funeral Home vehicles for services and picking up families Ensures refreshments are available (where allowed by law) Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. Prepares documents related to services, cremations, maintenance etc., Greets and receives client families and / or other persons entering the office for information and assistance Accommodates the needs of the family during a service and/or visitation May wash and clean funeral home vehicles and other client vehicles as required from time to time MINIMUM Requirements Education High school diploma or equivalent Experience Previous customer service and/or sales experience preferred Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses Valid state driver’s license with an acceptable driving record required Knowledge, Skills and Abilities: High level of compassion and integrity Clear and concise verbal and written communication skills Professional behaviors and team player Postal Code: 29205 Category (Portal Searching): Operations Job Location: US-SC - Columbia Job Profile ID: F00226 Time Type: Part time Location Name: Dunbar Funeral Home

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. JOB RESPONSIBILITIES Accounting Function Oversight Collections of all accounts receivable Verifications and payments of all accounts payable invoices Controls of receipt and deposit of cash payments received Maintains petty cash account and disburses the same in accordance with company policies and procedures Reconciliations of all accounts Cash advance checks Same Day Check requests Bank deposits Verifies/audits cash disbursement reports Tracks Capital Expenditure Authorizations (CEAs) Operational Activities Orders supplies for the office and completes inventory counts Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation Schedules incoming orders and drivers for the ambulate service Completes various funeral/cemetery reports and files accurately Supports Sales as necessary requiring an understanding of JD Powers Assures compliance with all Company policies and procedures to include Sarbanes Oxley (SOX) audit Dignity University (DU) training Interment Verification Training (IVT) audits Day Sales Outstanding’s (DSO) related to financial and administrative areas Assists in preparing and/or overseeing all funeral/cemetery-related forms Reviews time cards and administers corporate payroll policies and procedures Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.). Ensures new associates receive new hire orientation Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators Maintains vehicle records/licenses Processes expense reports Updates General Price Lists (GPLs) Manages all Alarm Systems (codes, working order, etc.) Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed Coordinates daily activities with business unit as well as other departments Trains associates in the proper administration of policies and procedures Services customers by interacting with families in a professional and compassionate manner Maintains and updates customer records Updates company website with current obituaries and ensures obituaries are placed in newspapers Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations Behaves in a supportive way to enrich the work environment Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance Performs other duties as assigned MINIMUM REQUIREMENTS Education High school diploma, GED or completion of a diploma-training program at a college or technical school Experience Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required Knowledge, Skills and Abilities Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required Excellent communication skills both orally and in writing High level of compassion, integrity, and confidentiality Problem solving skills Ability to multi task and set priorities Detail oriented Must be flexible and able to function in a face-paced environment WORK CONDITIONS Work Environment Professional Dress is required when in contact with families. Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours as the need arises Postal Code: 29063 Category (Portal Searching): Operations Job Location: US-SC - Irmo Job Profile ID: F00236 Time Type: Full time Location Name: Dunbar Funeral Home - Dutch Fork Chapel