Dental Assistant
Dental Assistant Rice Creek Family Dentistry is looking for a Dental Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. As a Dental Assistant, you’ll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. More about the role Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment Conduct a thorough review of the patient’s health history in order to provide quality care Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.) Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act Utilize Dentrix for patient scheduling and record keeping Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations Manage supply and inventory levels, as well as place and expedite orders as needed Partner with the providers and team to implement Heartland Dental systems and maximize office workflow What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential About Rice Creek Family Dentistry Rice Creek Family Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 12 person team that thrives on collaboration, communication, and community Beautiful office! Great team environment! Minimum Qualifications Working knowledge of dental procedures and terminology Experience working in a fast-paced and customer-centric environment If required under the state dental practice act, dental assistant certification and/or x-ray certification Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental setting Dentrix or other dental software experience Dental assisting school certification Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting and standing Must be able to lift and carry up to 45 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Auto Body Paint Technician
For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. For a quick application text APPLY to 82174 Make Every Paint Job a Masterpiece – Be a Wizard with Dent Wizard! Location: Columbia, SC. (local daily travel required) 5+ years of experience required Do you enjoy working with customers and being on the move? What if your next job felt more like running your own business? Join our growing team as a Paint Technician and start a rewarding career with uncapped earning potential! What You’ll Do: · Travel to customers to perform high-quality minor automotive reconditioning activities such as paint touch-ups to full surface repairs using advanced spray equipment and proven techniques · Prep, blend, and finish vehicle surfaces to perfection · Work independently at partner locations like dealerships, rental agencies, and auctions · Deliver fast, flawless results that exceed expectations What We’re Looking For: · 5+ years of hands-on experience in collision repair or bodywork · Strong attention to detail and color accuracy · Self-motivation, grit, and a strong work ethic · Ability to work outdoors in all weather conditions · Great communication skills and a customer-first mindset · Physical ability to kneel, bend, squat, and lift up to 45 lbs · Valid driver’s license and a clean driving record What We Offer: · Unlimited, uncapped earning potential – the harder you work, the more you can make · Excellent benefits – medical, dental, vision, 401(k), paid vacation, and more · Awesome perks – tools and supplies, company vehicle, gas card, mobile phone, and more · Independence – manage your day without micromanagement · Supportive team – work with a fun, dynamic crew that’s got your back · Ongoing training – including color matching systems and certifications with PPG, BASF, and more · Clear career path – five levels from Senior Tech to World-Class Tech, with bonuses and recognition at every step **In accordance with NIOSH Respiratory Protection Standards Dent Wizard Technicians are required to wear the appropriate Personal Protective Equipment (PPE) in the form of a respirator. Commission-based uncapped earning potential. First year earning potential: $50,000-$75,000 Long-term earning potential: $70,000-$150,000+ The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet. EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.
Auto Body Paint Technician
For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. For a quick application text APPLY to 82174 Make Every Paint Job a Masterpiece – Be a Wizard with Dent Wizard! Location: Columbia, SC. A $1000 Sign-on Bonus is being offered for this position. 5+ years of experience required Do you enjoy working with customers and being on the move? What if your next job felt more like running your own business? Join our growing team as a Paint Technician and start a rewarding career with uncapped earning potential! What You’ll Do: · Travel to customers to perform high-quality minor automotive reconditioning activities such as paint touch-ups to full surface repairs using advanced spray equipment and proven techniques · Prep, blend, and finish vehicle surfaces to perfection · Work independently at partner locations like dealerships, rental agencies, and auctions · Deliver fast, flawless results that exceed expectations What We’re Looking For: · 5+ years of hands-on experience in collision repair or bodywork · Strong attention to detail and color accuracy · Self-motivation, grit, and a strong work ethic · Ability to work outdoors in all weather conditions · Great communication skills and a customer-first mindset · Physical ability to kneel, bend, squat, and lift up to 45 lbs · Valid driver’s license and a clean driving record What We Offer: · Unlimited, uncapped earning potential – the harder you work, the more you can make · Excellent benefits – medical, dental, vision, 401(k), paid vacation, and more · Awesome perks – tools and supplies, company vehicle, gas card, mobile phone, and more · Independence – manage your day without micromanagement · Supportive team – work with a fun, dynamic crew that’s got your back · Ongoing training – including color matching systems and certifications with PPG, BASF, and more · Clear career path – five levels from Senior Tech to World-Class Tech, with bonuses and recognition at every step **In accordance with NIOSH Respiratory Protection Standards Dent Wizard Technicians are required to wear the appropriate Personal Protective Equipment (PPE) in the form of a respirator. Commission-based uncapped earning potential. First year earning potential: $50,000-$75,000 Long-term earning potential: $70,000-$150,000+ The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet. EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.
OutSystems Platform Support Engineer
*Title: Platform Support Engineer* *Location: Columbia, SC – Hybrid – Only Locals* *Contract: 6+ Months* *Responsibilities:* * Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. * Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. * Perform patch management, system updates, and vulnerability remediation. * Monitor system and application health, ensuring performance and uptime SLAs. * Maintain system documentation and operational procedures for OutSystems and Windows platforms. * Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes. * Automate operational tasks using PowerShell or other scripting tools. * Participate in an on-call support rotation for production support activities. *Required Skills:* * 4–6 years of experience administering OutSystems (on-prem or cloud-hosted). * Strong knowledge of Windows Server administration. * Experience with patching, event log analysis, and system health monitoring. * Familiarity with CI/CD pipelines for low-code platforms. * Basic knowledge of cloud infrastructure (Azure/AWS). *Nice to Have:* * OutSystems certifications * Microsoft Certified: Windows Server or Azure Administrator * Experience with IIS, SQL Server, or load balancing for web apps Job Type: Contract Pay: $45.00 - $50.00 per hour Application Question(s): * What is your current location? * What is your email ID/address and phone number to reach you? Experience: * OutSystems (on-prem or cloud-hosted): 4 years (Preferred) Ability to Commute: * Columbia, SC 29201 (Required) Work Location: In person
Phlebotomist I
Phlebotomist I - West Columbia, SC - Monday-Friday 8:30AM-5:30PM Pay Range: $17.75+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness® • healthyMINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. Job Accountabilities (Responsibilities) • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. • Administer oral solutions according to established training. • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools. • Ability to navigate a computer and accurately enter data is a requirement to be successful in this role. • Obtain identification and accurately enter billing information and collect payments when required, following corporate policies. • Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order. • Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate. • Read, understand and comply with departmental policies, protocols and procedures. • Assist with compilation and submission of statistics and data when required. • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. • Complete online and in person training courses timely. Required Education • High school diploma or equivalent. • Medical training: medical assistant or paramedic training preferred. • Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience • One year phlebotomy experience preferred. • Customer service in a retail or service environment preferred. • Keyboard/data entry experience. The position requires the ability to effectively communicate in English. 43051
Store Manager
Clutch Coffee Bar is opening in Lexington South Carolina and we want you on our team! *Who Are We?* At Clutch Coffee Bar we are dedicated to providing the best drive-thru coffee experience on the planet for our customers. We are passionate about people, providing opportunities, and creating a culture that is second to none while providing the best coffees, energy drinks, and other specialty beverages you’ve ever tasted. At Clutch Coffee Bar, we understand that our success is built on the strength of our team. We value teamwork, hard work, and a positive attitude. We offer a fun and exciting work environment with opportunities for growth and advancement. We believe in providing exceptional customer service, and are committed to creating a culture where our customers feel welcome and valued. *Who Are We Looking For?* Clutch Coffee Bar is looking for a Store Manager who is passionate about people and has a track record of efficiently managing one or more stores, while also successfully leading teams to accomplish organizational missions with excellence. The Store Manager will be responsible for managing the day-to-day operations of the store, ensuring that we provide the best drive-thru beverage experience on the planet for our customers. *What You’ll Do:* * Manage and oversee the daily operations of the store, ensuring that all policies and procedures are followed * Hire, train, and motivate a young and energetic staff to provide exceptional service to our customers * Communicate daily with the Regional Manager, working to ensure your store is on track, strategizing for growth, and implementing company strategies * Create a fun and positive working environment that promotes teamwork * Monitor inventory levels and order supplies * Ensure that the store is always clean and well-maintained * Develop and execute strategic and operational plans for your store * Build and maintain relationships with customers, vendors, and the local community * Monitor financial performance and implement strategies to improve profitability *Skills You’ll Need:* * At least 1 year Management experience, overseeing one or more stores, branches or departments * 3+ years of experience in a customer-service focused role * High school diploma or equivalent * Food and beverage industry experience, preferably in coffee * Strong leadership skills with the ability to motivate and inspire a young team * Excellent communication and interpersonal skills * Strong organizational and problem-solving skills * Ability to work in a fast-paced environment and make quick decisions * Passionate about providing exceptional customer service * Ability to work flexible hours, including weekends and holidays * Possess a servant leadership mentality * Able to meet the physical demands of the position, including standing for up to 8 hours and lifting up to 50 pounds Job Type: Full-time Pay: $44,000.00 - $55,000.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Application Question(s): * Please Write Your Personal Email and Phone Number Below: Education: * High school or equivalent (Preferred) Experience: * Supervising Experience: 1 year (Required) * Customer Service: 1 year (Required) * Food industry: 1 year (Required) * Coffee: 1 year (Required) Work Location: In person
FCMB Claims Customer Service Advocate II
Summary Responsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Description Logistics: PGBA – is a subsidiary company of BlueCross BlueShield of South Carolina. Location : This position is full-time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility work any our 8-hour shift scheduled during hours of 10:00 AM –7:00 PM. Training will be Monday – Friday 8:00 AM - 4:30/5:00 PM for approximately 6-8 weeks. This role is located on site at 17 Technology Circle, Columbia SC Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements : BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act ( SCA ). Under the McNamara-O'Hara Service Contract Act (SCA), employees are required to enroll in health insurance benefits regardless of other insurance coverage. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do: Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensure claims are processed according to established quality and production standards. Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. To Qualify for This Position, You’ll Need the Following: Required Education : High School Diploma or equivalent Required Work Experience: 1 year of experience in claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft office Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
FCMB Claims Customer Service Advocate II
Summary Responsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Description Logistics: PGBA – is a subsidiary company of BlueCross BlueShield of South Carolina. Location : This position is full-time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility work any our 8-hour shift scheduled during hours of 10:00 AM –7:00 PM. Training will be Monday – Friday 8:00 AM - 4:30/5:00 PM for approximately 6-8 weeks. This role is located on site at 17 Technology Circle, Columbia SC Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements : BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act ( SCA ). Under the McNamara-O'Hara Service Contract Act (SCA), employees are required to enroll in health insurance benefits regardless of other insurance coverage. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do: Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensure claims are processed according to established quality and production standards. Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. To Qualify for This Position, You’ll Need the Following: Required Education : High School Diploma or equivalent Required Work Experience: 1 year of experience in claims/appeals processing, customer service, or other related support area OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft office Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Customer Service Advocate I
Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-6:00PM. It may be necessary, given the business need to work occasional overtime. This role is located at 4101 Percival Road, Columbia, SC 29229. What You’ll Do: Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent. Required Software and Tools: Basic computer operating skills. Ability to work with standard office equipment. Required Skills and Abilities: Excellent verbal and written communication skills. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment skills. Strong customer service skills. Ability to learn and operate multiple computer systems effectively and efficiently. We Prefer That You Have the Following: Preferred Education: Associate’s Degree Preferred Work Experience: 2 years-of customer service or call center experience. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Executive Assistant II
The Executive Assistant II is responsible for standard, diverse, and confidential administrative duties requiring broad and comprehensive experience, skill, and knowledge of organization policies and practices. The position provides support to Training and Brokerage directors who have responsibility over a major function or segment of the business. Responsibilities Prepare memoranda, correspondence, meeting minutes and records, and reports; assist with coordination and preparation of and distribution of materials as appropriate. Update and maintain manuals and guidebooks specific to departmental operations and policy. Answer telephone and take messages and direct calls; greet and direct visitors, resolve routine and complex inquiries. Maintain appointment calendars; make travel arrangements. Open and distribute mail. Copy material and maintain files and lists of equipment and/or personnel. Work under minimal supervision and assist in orientation and training of new employees. May utilize the assistance of another Secretary on a project basis. May serve as administrative liaison with others inside and outside the Company concerning such issues as purchasing, facilities, operations, and the like. Other duties and responsibilities as assigned. Regular and predictable attendance required. Create, maintain, and update agent appointment information/records on a daily basis. Update and maintain agency client database through proprietary system and process on a daily/weekly basis. Requirements High School Diploma required. Supplemented by additional vocational, technical, or business school training preferred. Experience may be substituted for business school certificate required. Minimum of 2 years general secretarial duties with some administrative responsibilities required. Skills and Abilities Strong verbal communication and listening skills. Proficient in English written and verbal communication skills. Demonstrated ability to maintain confidential information. Excellent organizational skills. Proficient Computer Skills is a plus (Office 365, Outlook, Word, Excel, PowerPoint). 50 WPM typing skills. Southern Farm Bureau Casualty Insurance Company ("the Company") is an equal opportunity employer and maintains a policy of non-discrimination with employees and applicants for employment. The Company will not discriminate on the basis of race, color, religion, sex, age, national origin, disability, marital status or any basis prohibited by State or Federal laws. We are an equal opportunity Employer, M/F/D Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.