Quality Control Manager – Final Mile
Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. Position Summary : The Quality Control manager is responsible for overall quality of our Driver Fleet. Position responsibilities include performing site visits for claims, as well as Independent Contractor job checks and site visits for Meet Trucks. Position will be initial contact for all claims and in dealing with insurance companies. Company Values Must understand and support the company’s written Mission Statement, Philosophy Statement, Value Statement, Vision, and Strategy. Essential Duties & Responsibilities Perform site visits to assess property damage and track accordingly. Negotiate appropriate settlements to customers with damage. Organize all repair plans and follow up to ensure completion. Report any claims that exceed deductible to Claims Manager. Work with Driver Trainer and develop onboarding processes and plans for all new independent contractors. Provide training to Independent Contractors on how to install new products properly. Perform Service Orders as needed. Do pre-site visits for MEET Trucks. Assess current contractors and teams and develop training as necessary. Assist with the recruitment and onboarding of new independent contractors. Initiate and maintain good relations with sales team and customers/superintendents. Address and resolve concerns from superintendents. Complete Independent Contractor Drive-Behinds and Ride-Alongs and fill out all necessary paperwork. Call customers to complete Independent Contractor Performance Surveys and fill out all necessary paperwork. Maintain constant communication with Independent Contractors to ensure routes, deliveries, and Service Orders are on schedule. Track and address delays in stops with Independent Contractors. Complete deliveries and installs as needed. Provide on-site assistance to Independent Contractors to complete large installs. Ensure all escalated issues are resolved. Other duties and tasks as assigned. Education and Experience High School Diploma, GED, or equivalent required or relevant experience in lieu of education requirement. Four (4) year college degree in Construction Management, Business, Supply Chain Logistics, or related field preferred, but not required. Minimum of two (2) years’ experience in the transportation, logistics, customer service or related industry required. Minimum two (2) years’ experience with appliance installation and delivery required. Valid state driver’s license required. Knowledge, Skills, and Abilities Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Ability to represent the company in a professional manner. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions. Physical Demands Work is primarily performed in a climate-controlled environment. Occasionally requires work performed in a non-climate-controlled warehouse or outside environment. Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet. Occasional ability to climb ladders, stairs, and ramps and perform generally heavy labor in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range. *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time. **Job description statements are intended to describe the general nature and level of work performed by employees assigned to this job title. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. Employees may be required to perform other duties as assigned. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Material Handler (Day Shift)
The Material Handler is responsible for the movement of all materials related to the bulk and packaging manufacturing process, including scrap. This position would be on Day Shift, [12 Hour Shifts, 7AM - 7PM]. Responsibilities: Operate/drive material handling equipment including narrow aisle lifts, stand up and sit down forklifts. Transportation of finished goods from outgoing airlock and stocking to the finished goods quarantine staging area Movement of materials from the production staging areas to the incoming airlock Restocking of production raw materials from outgoing airlock to the warehouse Pick and stage production orders Pick finished product for shipment Load and unload trucks Maintenance of Resin Handling Room and adjusting resin flow when alarm sounds. Keeping area clean and fully stocked. Responsible for operation of the Closed End Baler Maintenance of the scrap room, scrap baler room, and rotation of scrap resin to the trailer for recycling Verification and movement of all bulk totes and raw materials from the production staging area to the incoming staging area Empty tote breakdown and locating to staging area Restocking of production raw materials from the packaging area to the warehouse Responsible for operation of the Overhead Bridge Conveyor to supply materials to the R&D facility Physical Requirements: Ability to frequently lift and carry up to 40 pounds of equipment, parts or supplies Ability to operate pallet jacks and other related equipment requiring the pulling and pushing of excessive weight High School Diploma or GED Ability to participate and develop a team-oriented working relationship within the production area Fork lift certification required Basic Computer Skills
Special Assignment Ops Supervisor-2
This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations. ESSENTIAL FUNCTIONS Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Plans, organizes, staffs, directs and controls specific day-to-day operations Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable) Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters Participates in the development of and responsible for administering company safety strategies and programs Investigates, resolves and/or escalates customer service issues, as appropriate Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner Peforms other duties as assigned Minimum Education High school diploma or GED required; Bachelor’s degree preferred In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree Bachelor's Degree (preferred). Minimum Experience Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience. Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups Proven ability to apply sound business judgment to establish and accomplish goals Verbal and written communication skills necessary to communicate with various audience levels and group sizes Ability to effectively provide employees instruction on process and practice Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications Ability to mentor, coach and act as a knowledge resource to other employees. Job Conditions May need to lift and carry up to 50 pounds May work in hot or cold temperatures May work in an environment with loud noise and fumes Minimal travel required Preferred Qualifications: Pay Transparency: Pay: Additional Details: Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)
Ops Supervisor – Station
Minimum Education High school diploma or GED required; Bachelor’s degree preferred. In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree Bachelor's Degree (preferred). Minimum Experience Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience. Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups Proven ability to apply sound business judgment to establish and accomplish goals Verbal and written communication skills necessary to communicate with various audience levels and group sizes Ability to effectively provide employees instruction on process and practice Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications Ability to mentor, coach and act as a knowledge resource to other employees. Job Conditions May need to lift and carry up to 50 pounds May work in hot or cold temperatures May work in an environment with loud noise and fumes Minimal travel required Preferred Qualifications: Pay Transparency: Pay: Additional Details: Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)
Special Assignment Ops Supervisor-1
This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations. ESSENTIAL FUNCTIONS Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Plans, organizes, staffs, directs and controls specific day-to-day operations Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable) Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters Participates in the development of and responsible for administering company safety strategies and programs Investigates, resolves and/or escalates customer service issues, as appropriate Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner Peforms other duties as assigned Minimum Education High school diploma or GED required; Bachelor’s degree preferred In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree Bachelor's Degree (preferred). Minimum Experience Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience. Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups Proven ability to apply sound business judgment to establish and accomplish goals Verbal and written communication skills necessary to communicate with various audience levels and group sizes Ability to effectively provide employees instruction on process and practice Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications Ability to mentor, coach and act as a knowledge resource to other employees. Job Conditions May need to lift and carry up to 50 pounds May work in hot or cold temperatures May work in an environment with loud noise and fumes Minimal travel required Preferred Qualifications: Pay Transparency: Pay: Additional Details: Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)
Manager, Service Center 4
What you’ll need to succeed as a Service Center Manager at XPO Minimum qualifications: 5 years of supervisory experience Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends and travel as needed Preferred qualifications: Bachelor’s degree, 4 years of related work experience, or equivalent military experience Experience with process improvement and the use of Lean and/or Six Sigma Forklift experience Able to multitask and prioritize work with excellent organizational skills Experience in an LTL environment Solid analytical skills Exceptional leadership, communication, presentation and administrative skills About the Service Center Manager job Pay, benefits and more: Competitive compensation package Full health insurance benefits available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan What you’ll do on a typical day: Supervise all employees reporting to the service center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff Plan daily manpower needs to ensure freight is delivered on time and picked up promptly Provide information frequently to all employees about service center productivity and company policies and procedures Research, monitor and implement all opportunities to cut costs and improve efficiencies Maintain clean and safe working conditions of the facility and equipment Comply with all applicable laws/regulations as well as all company policies/procedures Route proper documentation and oversee procedure control for hazardous material shipments Service Center Managers are required to: Frequently lift up to 50 lbs. and occasionally greater than 75 lbs. Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery Work outdoors in inclement weather About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
PH Trainer PT
Trains other Package Handlers (PHs) on loading, unloading, palletizing, and scanning techniques in order to ensure efficient and safe movement of packages through the operation. Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner. Package Handlers may be assigned to or rotate through various areas and positions such as Loader, Unloader, Palletizer, Scan Weigh and Key (SWAK), Quality Assurance (QA), Facer, Switcher, etc. ESSENTIAL FUNCTIONS Trains new PHs in effective unloading, loading, palletizing, carrying, smalls handling, SWAK, and non-conveyable package handling techniques. Provides training to other PHs who are in need of additional instruction on unloading, carrying, loading, palletizing, smalls handling, SWAK, or non-conveyable package handling techniques, as determined by management. Provides feedback on proper package handling techniques, as needed. Reinforces among peer PHs all dock safety standards. Understands and demonstrates by example all necessary processes and procedures. Updates managers on conditions during the sort so operation efficiency decisions can be made. Assists in the implementation of new package handling procedures and techniques. Regularly loads/unloads, palletizes, lifts, carries, pushes and pulls packages while training other PHs. Utilizes hand-to-surface methods for all package handling. Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings. Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shift of 3-5 hours, with potential of working one or more shifts each day Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly. Performs other duties as assigned. MINIMUM EDUCATION None MINIMUM EXPERIENCE No experience required; six (6) months of experience as a PH with FedEx Ground preferred. KNOWLEGE SKILLS AND ABILITIES Ability to train multiple peer PHs simultaneously. Ability to understand and follow instruction regarding work duties and safety methods. Ability to discern numbers and information in order to sort packages correctly. Ability to use basic tools and equipment such as skate wheel rollers, dock carts, hand-held scanners, chutes and unloading devices. Strong communication and interpersonal skills; ability to work well in a fast-paced team environment. PHs operating switching equipment must have a valid driver’s license and maintain a Department of Transportation (DOT) file. Job Conditions Will need to work in hot and cold temperatures Will need to work in an environment with loud noise Should be able to lift and carry between 10 and 50 pounds Travel should not be required Preferred Qualifications: Pay Transparency: Pay: Additional Details: Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)
Sewist
Who we are: Based in Lexington, SC, we are Sorinex Exercise Equipment. Leaders and innovators in the industry. We take pride in manufacturing some of the best exercise equipment there is to offer. Whether it’s a personal home gym, athletic weight room or military contract, we provide top notch service to all. With 40+ years of experience, we are continuing to grow on a large scale. Visit Sorinex.com to see our catalog. If you’re looking for a place to grow and excel, apply now! Who we are looking for: We are looking for a detail-oriented, conscientious individual to work in our Upholstery Department. This individual will work Monday-Friday, 8am-5pm and will be responsible for setting up and operating sewing machines while ensuring consistent product quality and craftsmanship. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and communicates effectively with supervisors and team members. Essential Duties and Responsibilities: Execute custom jobs in accordance with detailed work order specifications Set up and maintain sewing machines, including threading, changing bobbins, and replacing needles Accurately cut patterns to prepare materials for production Consistently uphold high standards of product quality and craftsmanship Work effectively both independently and collaboratively within a team Keep work areas clean, organized, and well-maintained Take initiative to perform additional tasks as needed to support production goals Demonstrate strong attention to detail while completing routine assignments Maintain productivity and focus in a fast-paced environment Communicate clearly and professionally with supervisors and team members Perform all other duties as assigned Physical Demands: Lift, carry, push, and/or pull 1-50 lbs. frequently Squat/kneel, bend/stoop, crawl, twist/turn, grasp, and reach overhead and outward frequently Sit, stand, and walk for 1-10 hours per day Required Experience: Sewing Machine: 2 years (preferred) Upholstery: 2 years (preferred) Manufacturing: 1 year (preferred) Schedule: 40 hours per week, Monday-Friday, 8am-5pm with 1 hour lunch break Pay: From $17.00 per hour Work Location: In-person, Lexington, SC 29072 Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Sewist
Who we are: Based in Lexington, SC, we are Sorinex Exercise Equipment. Leaders and innovators in the industry. We take pride in manufacturing some of the best exercise equipment there is to offer. Whether it’s a personal home gym, athletic weight room or military contract, we provide top notch service to all. With 40+ years of experience, we are continuing to grow on a large scale. Visit Sorinex.com to see our catalog. If you’re looking for a place to grow and excel, apply now! Who we are looking for: We are looking for a detail-oriented, conscientious individual to work in our Upholstery Department. This individual will work Monday-Friday, 8am-5pm and will be responsible for setting up and operating sewing machines while ensuring consistent product quality and craftsmanship. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and communicates effectively with supervisors and team members. Essential Duties and Responsibilities: Execute custom jobs in accordance with detailed work order specifications Set up and maintain sewing machines, including threading, changing bobbins, and replacing needles Accurately cut patterns to prepare materials for production Consistently uphold high standards of product quality and craftsmanship Work effectively both independently and collaboratively within a team Keep work areas clean, organized, and well-maintained Take initiative to perform additional tasks as needed to support production goals Demonstrate strong attention to detail while completing routine assignments Maintain productivity and focus in a fast-paced environment Communicate clearly and professionally with supervisors and team members Perform all other duties as assigned Physical Demands: Lift, carry, push, and/or pull 1-50 lbs. frequently Squat/kneel, bend/stoop, crawl, twist/turn, grasp, and reach overhead and outward frequently Sit, stand, and walk for 1-10 hours per day Required Experience: Sewing Machine: 2 years (preferred) Upholstery: 2 years (preferred) Manufacturing: 1 year (preferred) Schedule: 40 hours per week, Monday-Friday, 8am-5pm with 1 hour lunch break Pay: From $17.00 per hour Work Location: In-person, Lexington, SC 29072 Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Specialist, Field Service Operations (Onsite)
Date Posted: 2025-10-21 Country: United States of America Location: HSC99: Field Office - SC Remote Location, Remote City, SC, 29201 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62 Security Clearance: None/Not Required Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. The Charleston Field Service Operations (FSO) team is stationed on-site at Boeing’s North Charleston 787 production site and is responsible for on-site support of products supplied by Collins Aerospace for Boeing aircraft and also provides technical support of Collins products supplied to Spirit Aerosystems Boeing 787 Forward Fuselage section production in Wichita Kansas. Support deliverables include: Operations Support: Works with Boeing and Collins BU Value Stream Operations team to resolve issues holding Collins Aerospace products in the customer’s receiving and shipping areas and provides assistance for emerging program issues. Supports weekly delivery cadence reviews with Boeing and BU Value Stream Operations team. Quality Support: Works with Collins BU Value Stream Quality to resolve issues affecting products in the delivery pipeline, and to manage on-site NOE containment activities. Monitors and reports progress on all such activities. Planned Change Incorporation: Works with Boeing and Collins BU Project Engineering to plan product change incorporation activities involving component replacement or modification (flight test and production) on-site, including preparation and publication of on-wing procedures used by FSO On-Wing Vendor Assist (OWVA) teams of technicians and quality delegated inspectors. Manages vendor assist activities for timely completion of all change incorporation activities. Emergent Issue Resolution: Manages vendor assist activities for timely resolution of all emergent product issues impacting customer aircraft production & operations. Reviews and accepts incoming emergent work instructions and adds to work queue, and coordinates daily with Boeing for prioritization of open work and for closure of work completed by the site FSO OWVA teams. Spirit Technical Support: Works with Spirit Supplier Managers, Engineers, and Production Test personnel to troubleshoot aircraft systems and components, validate issues, and provide recommendation for resolution of issues. Coordinates with BU engineering and value stream teams and supplier technical representatives as needed to ensure timely resolution of open issues. What You Will Do Oversight of the OWVA teams and all resources necessary to provide this support on their assigned shift. Proactively and routinely coordinate with interfacing on-site Collins Aerospace support teams, Boeing functional groups, and business unit value stream stakeholders to ensure positive progress and closure of ongoing emergent support & change incorporation activities on their assigned shift. Track and update status and progress of all support provided on their assigned shift, ensuring completed OWVA records and relevant support artifacts are attached to support entries. Perform routine audits of activities supported by the OWVA team on their assigned shift to ensure compliance with work instructions and safety requirements Candidates best suited for this role are highly professional, lead by example, are dependable, adaptable, capable of working independently in a fast-paced customer production environment, willing to support first & second shifts as needed, and able to respond to emergency support requests during off-hours. Qualifications You Must Have Typically requires University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience Qualifications We Prefer Airframe & Powerplant (A&P) License and solid familiarity with airfield operations Experience with regulatory requirements (14 CFR part 21/43/45, FAA Order 8900.1, AS9100) and Collins Aerospace’s Engineering, Operations, and Quality processes Ability to work effectively in a team environment with multiple functions in the customer and in Collins Power & Controls organizations including Operations, Engineering, Quality, and Contracts to maintain high levels of customer satisfaction Technical aptitude, general platform knowledge, specification & drawing familiarity, troubleshooting skills Microsoft Office and SAP experience Experience leading on-site quality investigations Must be able to travel 5-10% What We Offer Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program And more! May be eligible for relocation Learn More & Apply Now! We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight! *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings. Apply now and be part of the team that’s redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms