Mgr-Patient Access Operations, FT, Day
Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for developing, managing and organizing an efficient registration process to ensure an optimal patient experience in support of clinical operations and Prisma Health mission and goals. Responsible for a 24/7 operation and multiple campuses across the organization. The scope of responsibility includes elements that are subject to review by CMS, The Joint Commission, DHEC and other regulatory agencies. Monitors quality and compliance for areas of responsibility, ensuring timely remediation for deficiencies. Maintains sound credit, collection, and cash control procedures. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Develops and implements efficient registration processes to support an optimal patient experience aligning people, processes, and technology. This includes processes for collecting demographic and financial information to facilitate timely payment, discussing the patient estimate, and collecting patient balances due. Responsible for recording information in the system that supports the clinical team with health equity and social determinates of healthcare. Includes education for team members that outlines specific workflows to be followed. Conducts account reviews to ensure processes are followed and timely feedback is provided to team members. Proficient with resolving Patient and Account work queues assigned to Patient Access. This is a patient-facing position. Ensures adequate processes are implemented for the provision of documents and forms as required by regulation; in some instances, patient signatures are required. Compliance regarding documents and forms is subject to review by CMS, DHEC and the Joint Commission. These forms/documents include but are not limited to Advance Directives, Lewis Blackman Patient Safety Act, Notice of Privacy Practices, Patient Rights and Responsibilities, Permission to Treat, Limited Visitation Policy, Medicare Admission Questionnaire, Medicare Important Message and Medicare Outpatient Observation Notice. Lack of compliance can create a regulatory finding or jeopardize the organization's participation with CMS. Collaborates with clinical departments, Patient Financial Services and other personnel as appropriate to lead and manage change initiatives designed to transform and improve Patient Access processes. Supports the use of technology as available to automate workflow and reduce errors. Integrates with Campus Leadership to foster relationships and ensure Patient Access is included as part of the campus team. Collaborates as appropriate with other departments to proactively facilitate problem solving. Pivots to meet the changing needs of payor requirements to maximize cash flow for the organization. Manages human resources, supplies and equipment according to established Prisma Health and departmental policies and procedures. Responsible for assisting with the development of the FTE, expense and capital budget for areas of responsibility. Provides timely education to inform team members of relevant changes and developments in payor requirements. Stays abreast of payor, regulatory and compliance requirements. Performs other duties assigned. Supervisory/Management Responsibility Job has direct and/or indirect supervision of employees that may include final budget authority, hire/termination authority, performance appraisal responsibility and disciplinary authority. Job will be considered a member of management staff at Prisma Health and will have direct reports. Minimum Requirements Education - Bachelor's degree in Healthcare Management, Business, Accounting, Finance or related field of study. Experience - Five (5) years of patient access, patient financial services, or healthcare finance. Two (2) years previous leadership or management experience preferred. In Lieu Of In lieu of education and experience detailed above, a High school diploma and eight (8) years of banking/finance, billing/collections, healthcare admissions, insurance or credit/collections including four (4) years supervisory experience may be considered In lieu of education and experience detailed above, an Associate degree in business or related field with six (6) years banking/finance, billing/collections, healthcare admissions, billing, insurance or credit/collections including three (3) years supervisory experience may be considered Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Maintains a working knowledge of third-party payment requirements, including (as applicable) Medicare, Medicaid, managed care organizations, private insurers, and worker's compensation carriers. Ability to foster an environment that focuses on an optimal patient experience through accountability, collaboration, team member participation, and effective communication Knowledge of office equipment (fax/copier) Proficient computer skills including word processing, spreadsheets and database Work Shift Day (United States of America) Location 7 Medical Park Rd Richland Facility 1510 Richland Hospital Department 15099151 Revenue Cycle - Cancer Institute - CIR Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Facility Attendant
Starting Hourly Rate $20.00 USD per hour Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. Schedule: Sat-Mon 6am-6pm About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. A role in a Supply Chain Facility means being on the very front lines of getting products to the guest as fast as possible, a critical differentiator, and one of the most essential Logistics functions. You will reach beyond the bounds of your team to collaborate across the enterprise and find solutions to support the business. Whether it is through focusing on our regional or upstream distribution centers, import warehouses, or fulfillment and flow centers, you will have a chance to positively affect thousands of fellow team members and Target guests worldwide, further differentiating Target from all the rest. As a Facility Attendant 1, you will perform a wide variety of minor maintenance tasks in addition to all other duties as assigned pertaining to the general upkeep and maintenance of the Distribution Center. This includes, for example: Support Maintenance Technicians in performing mechanical preventative and corrective maintenance throughout the facility, such as servicing and repair of hand tools and minor floor machines. Act as a Qualified Electrical Assistant for electrical safety processes. Support maintenance personnel in installation/removal of assorted items of equipment throughout the facility. Evaluate and inspect the interior/exterior of the facility to determine general upkeep or repair requirements. Change PIT (Powered Industrial Truck) batteries, perform preventative and corrective maintenance on batteries, keep battery equipment clean and painted, keep battery-changing records, and turn in records at shift end. Complete maintenance, cleaning, and troubleshooting of Label Tec Printers Operate hand and power tools such as drills, saws, sanders, grinders, pneumatic tools, and welders. Construct or repair assets within the facility such as assembling furniture, building shelving or racks, and repairing workbenches utilizing skilled carpentry, welding, and fabrication as required. Complete plumbing tasks such as installation or repairing of faucets and landscape sprinklers, clean stopped drains and clean sumps and drains as required. Perform tasks such as painting and drywall repairs, concrete patching, or minor concrete replacement. Assist in all duties related to the preventive maintenance programs, such as pest control, HVAC, and update records associated with these programs. Remove cardboard bales from bailers, remove trash from buildings using large portable dumpsters, and keep building grounds in a neat and orderly manner. Operate snow removal equipment to clean all walks, roads, and parking lots as assigned. Drive Target owned vehicles to execute yard cleanup, respond to yard incidents, escort vendors, and pick up parts and materials as required. Operate all power equipment in a safe manner, always use safe lifting techniques, and promptly assist in spill cleanup to avoid risk of accidents to team members throughout the facility. Complete necessary paperwork or requisitions for materials as requested, keep daily work order logs for all work Utilize handheld devices and mobile apps to create and close Work Orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used) Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.), and ensure a safe work environment by eliminating safety hazards Core responsibilities of this job are described within this job description. However, job duties may change at any time due to business needs. Physical Demands (must be able to perform with or without reasonable accommodation): Lift and carry merchandise weighing up to 47 lbs. regularly, and up to 60 lbs. on an infrequent basis Move about within and around the site with great frequency (up to 10-12 hours per shift) Work in various temperature-controlled environments including temperatures below freezing (Food Distribution Center only) Work in conditions that may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces Access all areas of the Distribution Center, including the ability to travel on conveyor crossovers and reach mezzanine platforms Have full manual dexterity in both hands and wrists, eye/hand coordination, feet (e.g., operating foot pedals), manual (e.g., picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation) About you: Possess or ability to obtain a valid driver’s license Work both independently and in a team environment Effective communication skills Accurately uses basic math skills Able to be certified to operate all power equipment Able to use maintenance tools; saws, drills, etc. Able to read and comprehend labels, tickets, instructions, etc. Able to work with minimal supervision and self-motivate Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.
Front Desk Agent
Opera Front Desk application experience prefered. Warm and inviting attitude, must be willing to greet and assist guests gracefully. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. *Responsibilities* * As Front Desk agent you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Responsible for checking guests in & out of the hotel. * Self motivated with leadership qualities, most shifts are one associate * Ensure credit card policies & procedures are followed * Filling in product for our Market, cash drops are required after your shift * Sign ups for IHG reward members are mandatory on every shift as well as accurate information on every reservation. *Skills* * *Customer service attitude* * Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like Opera and Hotel KeyPMS * Understanding of how travel planning websites operate, like Booking and TripAdvisor * Excellent communication and organizational skills Job Types: Full-time, Part-time Pay: From $16.00 per hour Benefits: * 401(k) * Health insurance * Paid time off Work Location: In person
Assistant Manager I
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities Help customers in a positive, approachable manner and address any questions or concerns they may have Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained Perform opening and closing procedures as needed Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities Maintain promotional effectiveness of store-front fixtures and displays Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards Protect and secure all company assets, including store cash Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures Help the Store Manager supervise, train, and develop Store Associates Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required Store management experience in retail, grocery, or drug store environment is preferred Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Strong communication, interpersonal, and written skills are required Ability to work in a high-energy, team environment is required Exceptional customer service, organizational, and communication skills are required Strong problem solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 2724 Decker Blvd,Columbia,South Carolina 29206-1705 00463 Dollar Tree
Project Manager – Commercial Cleaning – Columbia, SC – 45K
Responsible for managing and overseeing the cleaning operations of assigned properties. Preferred Janitorial Industry experience. *Responsibilities* In addition to all Project Manager Responsibilities, the following is required: · Customer Service focused · Report any issues immediately to Operations Manager · Focus on developing relationship with customer and tenants. · Work closely with Human Resources in training new hires. · Must be able to work late afternoons or evenings when needed. · Must have Joint Commission Standards · Manage over 200-500k square feet of commercial/medical real estate *Non-Essential Responsibilities* * Transport day staff if necessary * Pick up supplies and deliver if necessary * Act as day porter when needed *Supervisory Responsibilities* * Develop and maintain an effective and efficient company process through the selection, termination, training, compensation, review and motivation of day porters. * Provide guidance and direction to day porters to assist them in their professional development. * Must be able to effectively handle being a supervisor, and dealing with progressive discipline and positive reinforcement. * Must be a “people person”, work well in group environments, and be self-motivated and self-disciplined. *Skills* Oral Communication Skills Written Communication Skills Excellent Interpersonal Skills Budgeting Customer Service Customer Relations Diplomacy Negotiations Organization Planning Time Management Budget Analysis *Language Skills* Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Must have the ability to solve practical problems and deal with a variety of situations. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. *Education/Training* Degree: 4-year degree preferred or a combination of education and work experience. *Computer Skills* Working knowledge of MS Word, Excel, Internet Explorer and Outlook. *Experience* 1-2 years of managerial experience, or a combination of experience and education preferred. *Physical Demands:* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk, use hands, reach with hands and arms, and stand/walk. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance, smell, and lift up to 50 lbs. Use of a computer and software, and phone system on a regular basis. Job Type: Full-time Pay: From $45,000.00 per year Benefits: * Dental insurance * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Ability to Commute: * Columbia, SC 29201 (Required) Ability to Relocate: * Columbia, SC 29201: Relocate before starting work (Required) Work Location: Hybrid remote in Columbia, SC 29201
Assistant Manager I
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities Help customers in a positive, approachable manner and address any questions or concerns they may have Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained Perform opening and closing procedures as needed Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities Maintain promotional effectiveness of store-front fixtures and displays Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards Protect and secure all company assets, including store cash Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures Help the Store Manager supervise, train, and develop Store Associates Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required Store management experience in retail, grocery, or drug store environment is preferred Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Strong communication, interpersonal, and written skills are required Ability to work in a high-energy, team environment is required Exceptional customer service, organizational, and communication skills are required Strong problem solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 1670 Springdale Dr.,Camden,South Carolina 29020-2079 01528 Dollar Tree
McDonald’s Maintenance
*Job Title:* McDonald's Maintenance Technician *Job Summary:* A McDonald's Maintenance Technician is responsible for ensuring the restaurant operates smoothly by maintaining cleanliness, inspecting and repairing equipment, managing supplies, and ensuring a safe and sanitary environment. This role involves routine cleaning, minor repairs, inventory management, and groundskeeping tasks, often performed during early morning or overnight shifts to avoid disrupting daily operations. *Key Responsibilities:* * *Cleanliness:* Maintain interior and exterior cleanliness, including dining areas, restrooms, walls, and outdoor spaces. * *Equipment Maintenance:* Inspect, clean, troubleshoot, and perform minor repairs on kitchen equipment such as fryers, ice machines, grills. * *Restocking & Inventory:* Replenish supplies, manage stock levels, and ensure proper product rotation. * *Minor Repairs:* Address minor electrical, plumbing, or mechanical issues and replace light bulbs as needed. * *Waste Management:* Break down cardboard and manage trash, recycling, and waste disposal efficiently. * *Groundskeeping:* Maintain landscaping, clear sidewalks of snow or debris, and ensure outdoor areas are safe and attractive. *Typical Work Schedule:* Shifts often start early morning (e.g., 5 AM) or during overnight hours to minimize impact on restaurant operations. *Required Skills and Qualifications:* * Strong work ethic with a dedication to high standards of cleanliness and equipment functionality. * Ability to work collaboratively with management and staff. * Proactive approach to identifying and resolving maintenance issues. * Excellent organizational skills and time management. * Physical stamina to perform hands-on tasks and stay active throughout shifts. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Vision insurance Work Location: In person
Detention Officer (Transportation)
The purpose of the class is to provide for the safety of staff and inmates and the security of the Detention Center; to supervise inmate activities; and to perform related corrections and law enforcement work as assigned. This class works according to some procedures but decides how or when to do things; work is reviewed regularly by supervisor. The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Maintains the security and safety of the Detention Center, inmates and staff through implementation of established policies and procedures. Monitors jail access and egress. Monitors security cameras, closed circuit TV system, alarm systems, automated locking systems and other specialized security equipment. Processes and books inmates; searches, photographs and fingerprints inmates; secures inmates’ property and issues supplies. Supervises meals, visitation, recreation and exercise, telephone privileges, counseling, court visits, movement within the facility, and medical attention; conducts head counts regularly. Ensures that inmates are provided with appropriate sanitary conditions, clothing and supplies; may administer medications as prescribed; administers First Aid and/or CPR as required. Patrols facility to ensure security; inspects locking and security devices and doors for proper working condition. Routinely searches inmates, cells, kitchen and other inmate-accessible areas for contraband and other safety and security hazards. Observes and maintains orderly conduct among inmate population; subdues unruly or violent individuals; responds to emergency situations on jail property; investigates incidents, crimes, disputes, abuse of drugs, etc., among inmates and detainees. Processes inmates for release as ordered. Transports inmates to court or to other facilities as required. Completes and maintains required paperwork. Performs custodial and general maintenance of jail facility and equipment. Communicates with law enforcement personnel, probation and parole officers, court personnel, victim advocates, attorneys, volunteers, clergy, medical care practitioners, and others regarding individual cases. Performs special duties or completes special projects as assigned. Receives and responds to citizens’ inquiries, concerns and complaints concerning detention facility activities. Remains on call 24 hours per day, seven days per week, for emergency response. Performs general clerical work as required, including compiling information and statistics for reports, preparing reports and records, maintaining logs, entering and retrieving computer data, copying and filing documents, processing daily mail, answering the telephone, etc. Attends periodic training, seminars, meetings, etc., to keep abreast of current detention, law enforcement and investigative trends, technology and legislation; maintains required physical fitness and required level of proficiency in the use of firearms. Requires gathering, organizing, analyzing, examining or evaluating data or information and may prescribe action based on such data or information. Requires speaking or signaling to people to convey or exchange information of a general nature. Requires leading, operating or repairing complex machinery or equipment that requires extended training and experience, such as firearms, emergency response vehicles, etc., or the application of custom administrative software or systems; may involve installation and testing. Involves operations of limited scope. Requires performing semi-skilled work involving set procedures and rules but with frequent problems. Requires using basic addition and subtraction, such as making change or measuring. Requires reading routine sentences, instructions, regulations, procedures or work orders; writing routine sentences and completing routine job forms and incident reports; speaking routine sentences using proper grammar. Requires doing clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure. Requires high school diploma or GED equivalent supplemented by the completion of required law enforcement coursework. Must possess and maintain Basic Jail Officer certification from the S.C. Criminal Justice Academy. Must possess CPR / First Aid certifications. Must possess a valid state driver’s license. Must meet other requirements as set forth in applicable South Carolina statutes and regulations. Requires a short demonstration up to and including one month. Tasks involve the ability to exert moderate, though not constant, physical effort, typically involving some combination of driving, walking, running, climbing and balancing, stooping, kneeling, crouching and crawling, and which involves the lifting, carrying, pushing and pulling of moderately heavy objects and materials (up to 50 pounds), and occasionally heavy objects (100 pounds or more). While performing correctional officer work, must be able to defend one's self from assault and to restrain inmates of varying weights. The job may risk exposure to extreme heat and/or cold, wet or humid conditions, traffic, disease/pathogens, violence, bright/dim light, dusts and pollen, fumes and/or noxious odors, electrical shock, heights, disease/pathogens, toxic/caustic chemicals, explosives. The job requires normal visual acuity, depth perception, and field of vision, hearing and speaking abilities, and color perception. Responsible for guiding others, requiring frequent decisions affecting co-workers, inmates and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine. Compensation Range: $20.10 - $32.14
Director, Client Services
Job Title Director, Client Services Job Description Summary The Director, Client Services is responsible for the operations, growth, and profitability of the customer accounts for assigned account base. The purpose of this position is to achieve the objectives of senior management with respect to market retention and growth in facility services and serve as the expert in the solutioning and pricing for the assigned account base. Job Description Reporting Relationships The Director, Client Services reports to the Sr Director, Client Services and directly supervises Operations Managers, Area Managers, and/or Account Managers. Additionally, the Director of Operations works with business development, finance, human resources, safety, and other functional staff to help achieve his/her objectives for business growth and retention. Outlined Responsibilities Below: Operations: Manages the Operations Team and Facility Managers who provide the day-to-day oversight to the customer locations. Establishes general and job specific performance standards and advises management/supervisory staff of standards and targeted yearly goals. Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts. Conducts site surveys/inspections with Operations Managers, Area Managers, Facility Managers, and customers, as well as unscheduled site audits to assess technical skill levels, production rates, and quality of service. Develops and implements quality assurance methods and procedures, overseeing and assessing quality levels achieved at individual accounts. Ensures the implementation of the company’s standardized work processes. Remains knowledgeable in new product/service delivery and communicates same to Operations Managers, Area Managers, and Facilities Managers. Understands and utilizes key technology applications. Coordinates and oversees all start-ups and transitions, providing the necessary liaison activities, planning, and control to ensure their successful completion. Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees, management, and clients. Develops effective working relationships with all clients for the delivery of contracted and new services. Establishes and maintains the respect and confidence of Operations Managers, Area Managers, Facility Managers, site personnel, and customers. 50% Travel required. Business Development: Proactively seeks new business through organic growth and new opportunities. Growth may consist of new lines of service within an existing client site or a new business opportunity partner. Assist in pricing, solutioning, and assisting in proposal development for all integrated services opportunities. Supports Business Development activity to help generate new accounts. Finance: Monitors/evaluates current and new account budgets, with emphasis on the management of overhead, labor, materials, and service contract expenses in order to achieve financial objectives. Utilizes the financial dashboard on a monthly basis. Ensures the Account Directors and Operations team are monitoring and reviewing payroll to ensure timely completion and processing and, working in conjunction with Account Managers, to ensure accuracy. Responsible for the Operations team managing the purchasing and inventory control functions for all responsible accounts. Closely monitors receivables, achieving the DSO target for his/her area of responsibility. Develops and administers cost containment/reduction activities among assigned accounts including OT and expenses. Human Resources: Screens, interviews, and selects Exempt personnel (Operations Managers, Area Managers, Facility Managers, and Supervisors), working in conjunction with Human Resources. Oversees the selection and hiring of Non-Exempt personnel (facilities staff), and ensures compliance with Federal, State, Local, and Company guidelines. Evaluate the work performance of all direct reports annually and prepare a succession plan for his/her area of operations. Establishes contingency Operations Manager, Area Manager, and Facility Manager Plans in anticipation of new accounts, to ensure timely staffing through identification of current managers who are to be transferred to new accounts. Establishes and implements career development paths for Operations Managers, Area Managers, Facility Managers, and Supervisors, working with employees who seek opportunities for advancement. Oversees and monitors the technical skills training of employees, ensuring timely and effective record keeping, follow-up, and re-training as required. Remains knowledgeable about Union contracts and guidelines, and participates as needed in Union salary issues, grievances, layoffs, and other related matters. Safety: Oversees and implements Safety policy, procedures, and communications for all personnel, and monitors the same for impact/effectiveness. Provides active leadership in establishing and maintaining a culture of safety, including adherence to company safety practices, establishment of safety review boards, and oversight of safety training. Monitors and evaluates all Workers Compensation activities within his/her area of operations, working in conjunction with the corporate Director of HSSE and Director of Risk Management. Other: Performs special assignments as needed or as requested by the Senior Vice President and/or the Vice President, Operations. Executes such other responsibilities as determined by the Senior Vice President and/or the Vice President, Operations. Position Requirements: Minimum of ten years’ management experience in the facilities services industry and specifically with operations and maintenance leadership oversight. Previous service industry experience, progressing to a management position. Demonstrated problem solving and customer service skills. Proven administrative, management, and leadership skills. Computer skills. Excellent oral and written communication skills. Strong customer service skills. Flexibility with regard to schedule and ability to travel. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $148,750.00 - $175,000.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”
Maintenance Manager
Maintenance Manager - Columbia, SC Have you ever desired to work at a company that is positively impacting the lives of a wide array of individuals through various avenues? At Green Alpha Property Management, everything that we do is centered around the goal of improving the lives of each of our stakeholders. Green Alpha Property Management is the property management business of a real estate management and commercial investment company headquartered in Wake Forest, NC and with a strong presence throughout the Southeast United States. We specialize in acquiring, managing, and enhancing commercial real estate properties with a foundation centered on improving the lives of our stakeholders. Due to our large scope of properties, there are many different avenues for career progression. As Maintenance Manager, you will be a key piece in how we manage our rapidly growing portfolio daily. You will be the on a critical team that is responsible for helping to ensure that our tenants have the best possible rental experience. This role will primarily be responsible for handling all maintenance/repair related tasks at the apartment communities within the region to ensure our facilities are in good repair at all times. Speed is critical, so it’s important that the potential team member has a sense of urgency as work orders need to be resolved in a timely manner. In this full-time role (40 hours a week) you will be responsible for our complex in our Columbia, SC. Willingness to learn is a critical trait this individual must have. Excellent Benefits and 401K Package. Salary range is $55,000 to $60,000 per year. Roles and Responsibilities: As a Maintenance Manager you will bring a positive, upbeat, and driven attitude to help build lasting relationships with tenants and team members. Respond timely to requests/work orders and ensure efficient problem resolution, and delegate as appropriate. Preventative maintenance Coordinate with contractors, vendors, and landscapers, and other parties to ensure a well-ran property management company. Ensures facilities and related systems are in good working order (HVAC, plumbing, electrical, painting, exterior, etc.) Ensuring units are 100% ready for move in (checklists, physically visiting units, etc.) Updates and maintains work order management through AppFolio(our in house property management software) Maintains clean properties by ensuring that complexes are clear of trash and other debris. Qualifications: HVAC, Mechanical, Plumbing, Electrical experience preferred 2+ years of maintenance experience Various System Experience (excel, word, etc) required Computer experience required Strong desire to uphold personal honesty, integrity, and work ethic Maintains a passionate and enthusiastic attitude Drivers License and ability to drive to various properties Show Legal documentation showing ability to work in the United States As an equal opportunity employer, we encourage people of all backgrounds (racial, gender, sexual orientation, disability, veteran, etc) to apply. Diversity enables us to better serve our customers and meet our company goals. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Retirement plan Vision insurance