Machine Operator Supervisor – Second Shift
Second Shift Supervisor - Sheet Metal Fabrication Lead a Team. Drive Production. Build Careers. Company: Walker White Mechanical Location: Columbia, SC Position Type: Full-Time Shift: Second Shift Compensation: Competitive Pay + Benefits Join a Growing Fabrication Team at Walker White Mechanical Walker White Mechanical is a leading mechanical contractor serving commercial and industrial clients throughout South Carolina. With expertise in HVAC, plumbing, and custom sheet metal fabrication, we've built our reputation on quality craftsmanship, safety, and exceptional customer service. As our fabrication operations continue to expand, we're seeking a Second Shift Supervisor to lead and support our evening production team. This position is ideal for an experienced fabrication, manufacturing, or production leader who enjoys coaching employees, improving processes, and ensuring high-quality output in a fast-paced environment. If you're a hands-on leader with strong communication skills and a commitment to safety, quality, and teamwork, we'd like to hear from you. Position Overview As the Second Shift Supervisor, you will oversee daily fabrication shop operations during the evening shift, ensuring production goals, quality standards, and safety expectations are met. You'll lead a team of machine operators, fabricators, and shop personnel while providing guidance, training, and support to employees at varying skill levels, including entry-level operators. This role serves as a key link between production management and shop employees, helping drive efficiency, accountability, and continuous improvement throughout the fabrication process. What You'll Do Lead Daily Production Operations Supervise and coordinate second-shift fabrication shop activities Assign workloads and monitor production schedules to meet deadlines Ensure equipment, materials, and staffing are properly aligned with production needs Communicate priorities and expectations clearly to team members Develop and Support Team Members Provide coaching, training, and mentorship to machine operators and fabrication personnel Assist with onboarding and skill development for entry-level employees Foster a culture of accountability, teamwork, and continuous improvement Conduct performance feedback and address operational concerns as needed Ensure Quality and Efficiency Monitor fabrication processes to maintain quality standards Review work orders, shop drawings, and production requirements Identify and resolve production issues quickly and effectively Track productivity and recommend process improvements Champion Safety Enforce company safety policies and OSHA standards Conduct routine safety observations and promote safe work practices Ensure proper use of equipment, tools, and personal protective equipment Maintain a clean, organized, and safety-focused work environment Coordinate Across Departments Communicate production updates, challenges, and accomplishments to management Work closely with first-shift leadership and project teams to ensure smooth transitions between shifts Assist with inventory, materials management, and equipment utilization What We're Looking For Required Qualifications 3+ years of supervisory, team lead, or production leadership experience in manufacturing, fabrication, construction, or a related environment Strong understanding of fabrication shop operations and production workflows Proven ability to lead teams, motivate employees, and manage performance Strong communication, problem-solving, and organizational skills Commitment to workplace safety, quality, and operational excellence Ability to read production documents, work orders, and basic fabrication drawings Comfortable working in a fast-paced manufacturing environment Preferred Qualifications Experience in sheet metal fabrication or mechanical construction Knowledge of fabrication equipment, including press brakes, plasma tables, shears, and related machinery Experience training and developing entry-level employees Familiarity with lean manufacturing or continuous improvement practices Bilingual (English/Spanish) communication skills are a plus Why Join Walker White Mechanical? Lead a Growing Team Play a key role in expanding fabrication operations and helping develop the next generation of skilled trades professionals. Career Advancement Opportunities We believe in promoting from within and providing long-term growth opportunities for high-performing employees and leaders. Competitive Benefits Package Competitive salary Health and wellness benefits Paid time off Retirement savings opportunities Professional development and leadership growth Stable, Year-Round Employment Join a well-established company with a strong reputation and a steady pipeline of commercial and industrial projects. Quality-Focused Culture Work alongside a team that takes pride in craftsmanship, safety, and delivering exceptional results for clients throughout South Carolina. Build Your Leadership Career with Walker White Mechanical If you're passionate about leading teams, improving production processes, and helping employees succeed, this is an excellent opportunity to make a lasting impact within a growing organization. Apply today and help lead the future of fabrication at Walker White Mechanical. Walker White Mechanical is an Equal Opportunity Employer.
Quality Technician
Last date to apply: We are continuously accepting applications As Quality Technician at Husqvarna Construction in Columbia, SC, your success is critical for quality control of material and processes used in the manufacture of segments, core drills, and blades and ensuring conformity with established practices and standards. RESPONSIBILITIES Internal Auditing of Quality System (QMS) (60% total) Conducts process audits and follow up closure of open audits Ensures timely and accurate data collection Supports department in the root cause analysis and corrective actions for audits findings Performs Receiving inspection Provides immediate feedback to production areas concerning process deviations Quality Testing and Administration (20% total) Metallographic and Destructive Bend testing Perform in-process product tests Assists in performing first article inspections Back-up for Blade Final Inspection and Segment Support Team in Document Control- Training, Tracking and Distribution Support Team in containment and sorting of in-process non-conformances External Customer / Supplier Quality Support (20% total) Containment of non-conforming product Sorting of non-conforming material Reporting of evaluation results to Quality Engineer / Quality Manager and or purchasing as appropriate, as well current status Post-Corrective Action Follow-up Position-specific Competencies Respond quickly and work at faster pace than normal, while getting results Able to work with and through teams to get results Strong Mathematical aptitude, including, all units of measure, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to write reports, business correspondence, and procedure manuals. Effective Oral and written communication skills, with ability to collaborate and influence cross functional teams. CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE Strong quality systems knowledge ISO 9001 :2015 Strong measuring tool application and practice knowledge, such as calipers, micrometers, gauges and optical comparators Strong production process and Quality principles knowledge -Lean, Root Cause, 8D etc. Ability to interpret Data and create charts and graphs Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) with Microsoft Word, Excel and PowerPoint Knowledge of SAP systems EDUCATION & EXPERIENCE High School or G.E.D. equivalent, CQA / Associate Degree Preferred Minimum of 3-5 years' Quality Auditor experience or equivalent Manufacturing Quality experience. WORKING CONDITIONS Factory environment with noise, dust, etc. Some heavy, repetitive lifting Daily, weekly, monthly and annual deadlines We offer: Competitive compensation Benefits, including medical, dental, and vision insurance at date of hire A 401(k) with matching and no vesting An employee purchase discount on Husqvarna products An education assistance program Paid parental leave Paid holidays Paid vacation and sick time Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.
Cabinet Shop Helper
*Overview* We are looking for a dependable, hardworking person to join our team as a Cabinet Shop Helper. This entry-level position is ideal for individuals looking to gain hands-on experience in the carpentry, custom cabinetry, and woodworking field. The successful candidate will work alongside experienced carpenters and laborers, learning essential skills while contributing to various projects. A strong work ethic, willingness to learn, and ability to work in a team environment are crucial for success in this role. *Must be able to pass a background check.* *Duties include but are not limited to:* * Helping with cabinet production, preparation, and some installation * Assist with basic carpentry and shop projects * Sanding and prepping cabinets and woodwork * Maintain a clean and organized work area while adhering to safety protocols. * Assist the team with general shop tasks You don't need years of experience—we're looking for someone with a good attitude, strong work ethic, and willingness to learn. *Schedule:* Monday–Thursday, 10-hour days Friday–Sunday: Off We offer paid holidays and a consistent 4-day workweek. This is an opportunity to learn valuable trade skills and grow with a company specializing in remodeling and custom cabinetry. Ideal candidate is reliable, hardworking, willing to learn, takes pride in their work, and is comfortable working with their hands. Job Type: Full-time Benefits: * On-the-job training * Tools provided Work Location: In person
Sub-Assembly Technician – Winnsboro
Position Overview Detail-oriented and mechanically skilled Sub-Assembly Technician to join our production team in the boating industry. This role is responsible for assembling, testing, and preparing subcomponents used in boat manufacturing, ensuring they meet company quality standards and comply with industry regulations. The ideal candidate will have strong mechanical aptitude, attention to detail, and the ability to work both independently and as part of a team in a fastpaced environment. Key Responsibilities Perform assembly of boat sub-components (e.g., electrical harnesses, fuel systems, steering assemblies, seating, hatches, trim components, etc.). Interpret blueprints, technical drawings, and work instructions to ensure accurate assembly. Operate hand tools (screwdrivers, hammer, measuring tape, etc.), power tools (drill, buffer, driver, etc) and continuous measuring and inspection of parts and equipment to blueprints/drawings to exact requirements, safely and efficiently. Conduct inspections and quality checks on assembled parts to ensure compliance with specifications. Collaborate with production supervisors and engineers to identify and resolve manufacturing and assembly issues. Maintain a clean and organized work area in compliance with safety and 5S standards. Accurately and promptly record completed work, materials used, and any issues encountered. Support continuous improvement initiatives to enhance production efficiency and product quality. Maintain Safety Training as assigned. Additional duties as assigned. Qualifications Previous experience in mechanical assembly, preferably in marine, automotive, or related industries preferred. Ability to read and interpret engineering drawings and schematics. Proficiency with hand tools, power tools, and measurement instruments. Strong attention to detail with a commitment to quality workmanship. Good problem-solving skills and ability to troubleshoot minor assembly issues. Knowledge of boating components or marine systems a plus. Key Competencies Mechanical aptitude and manual dexterity. Team-oriented mindset with good communication skills. Strong work ethic and reliability. Safety-conscious with knowledge of workplace safety standards. Physical Requirements Ability to Stand and Walk for extended periods of time. Ability to lift and carry/move up to 50 lbs. Frequent needs to: climb, crawl, push, pull, lift, stoop, crouch, kneel, crawl, speak, hear, visually inspect work, rotate arms at various angles, reach overhead, reach at or below shoulder level, gross, fine manipulation to operate hand and power tools, etc. Read levels, temperatures and gauges. Ability to work in confined spaces within boat hulls and compartments. Work in an environment with exposure to noise at levels not requiring ear protection, chemicals, and dust. Must be able to wear required personal protective equipment (PPE), including respirators, gloves, and eye protection. Must be able to wear required PPE including safety glasses, gloves, steel-toe boots, and respirators as required. Work off a creeper. Seasonal Temperatures may impact work environment.
Band Saw Operator
$16.00+ per hour | Full-Time | Urgently Hiring 193 Litton Drive, Lexington, SC 29073 Monday-Friday | 8:00 AM – 5:00 PM (1-hour lunch) About Sorinex Exercise Equipment: Sorinex Exercise Equipment, based in Lexington, SC, is a leader in fitness equipment manufacturing and innovation. For over 40 years, we’ve built the highest-quality gym and strength training equipment for home gyms, college athletics, professional sports teams, and the U.S. military. As we continue to grow, we’re hiring motivated individuals to join our team through our direct hire opportunities with long-term growth potential. If you’re looking for a career to grow and excel, apply now! Position Overview: We are seeking a dependable and detail-oriented Band Saw Operator to join our manufacturing and fabrication team. In this role, you will operate band saws and related fabrication equipment to cut, prepare, and process raw materials into precise components used in welding and production operations. This is an excellent opportunity for someone with strong mechanical aptitude, attention to detail, and interest in machine operation and metal fabrication. Experience with band saws, fabrication equipment, metal cutting, or manufacturing machinery is preferred, but on-the-job training is available. Essential Responsibilities: Set up and operate band saws and fabrication equipment to cut, saw, drill, and prepare materials according to production requirements Ensure accuracy of material sizing, dimensions, and tolerances throughout the cutting process Read and interpret blueprints, weld symbols, diagrams, bills of materials, and work instructions Inspect and measure finished parts to verify quality and specification compliance Perform routine machine maintenance including blade changes, lubrication, cleaning, and consumable replacement Monitor raw material inventory, components, and consumable supplies Maintain accurate production documentation and follow standardized work procedures Maintain a clean, organized, and safety-compliant manufacturing workspace Support additional fabrication, welding, and production needs as required Perform all other duties as assigned Requirements: Experience in manufacturing, fabrication, machine operation, or metalworking preferred Experience operating band saws, drills, sanders, or fabrication tools is a plus Strong attention to detail and commitment to quality Mechanical aptitude and willingness to learn new equipment and processes Ability to work independently and efficiently in a fast-paced production environment Physical Demands: Lift, carry, push, and/or pull 1-50 lbs. frequently Squat/kneel, bend/stoop, crawl, twist/turn, grasp, and reach overhead and outward frequently Sit, stand, and walk for 1-10 hours per day Work in a fast-paced industrial environment wearing hearing protection, eye protection, steel-toed shoes, and other appropriate protective clothing Benefits: 401(k) 401(k) Matching Dental Insurance Health Insurance Life insurance Paid time off Vision insurance
Specialty Beauty Advisor – Clinique
OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPE The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The SBA - Clinique is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Meet or exceed Clinique brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty. Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services. Perform makeup applications, skincare analysis, and product demonstrations with guests. Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Clinique brand and the store. Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales by interfacing with existing customer base, maintaining active contact with a growing preferred customer list, and follow up on guest inquiries. Inform all guests of current promotions, events, and services within the store. Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better service guests. Maintain prompt, regular attendance. People Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor. Maintain strong relationships with Clinique brand partners through participation in required trainings and the execution of in-store events and promotions. Collaborate with managers and associates throughout the store to help grow the business. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Clinique brand sales performance. Process Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards. Adhere to the Ulta Beauty and Clinique brand dress code, including wearing brand assets as directed. Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards. Maintain outstanding store operational standards, including ensuring all merchandise, testers, and demonstration stations are set to company standard, and maintaining cleanliness of the Clinique brand area, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area. Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the Clinique brand. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. : JOB QUALIFICATIONS Education High school diploma is preferred Cosmetology or demonstrator license where required by state law Experience Cosmetics artistry experience preferred Skills Demonstrates significant competency in sales, products, and service. Ability to build and maintain strong customer relationships Ability to work independently and as part of a team Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment Strong verbal communication and interpersonal skills SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays Attend brand sponsored trainings WORKING CONDITIONS Frequent mobility during shift Frequent standing, bending, pulling, pushing, reaching, and twisting during shift Continuous lifting and/or moving up to 10 lbs. during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Facilities Engineer
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary: Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. The “ Facilities Engineer ” will be based in Columbia, South Carolina reporting to Facilities Manager. In charge of continuously driving a culture of excellence in the organization and enabling waste removal activities using lean and six sigma approaches and tools and guiding actions to a sustainable conclusion. General Purpose: Applies engineering values to design, modify or develop facilities, testing, machines, equipment or processes used in processing or manufacturing products. What a typical day looks like: Research facility products or equipment specifications and performance requirements to define designs which can be produced by existing manufacturing or processing facilities and methods. Research engineering proposals, process requirements and related technical data pertaining to industrial facilities machinery and equipment design. Defines feasibility of designing new plant facilities equipment or modifying existing facilities considering costs, available space, time limitations, company planning and other technical and economic factors. Provides technical facilities information concerning manufacturing or processing techniques, materials, properties and process advantages and limitations which affect long range plant and product engineering planning. Compiles and research facilities research data to establish performance standards for newly designed or modified equipment. Uses computer assisted engineering and design software and equipment to perform engineering tasks. Guides projects and project teams. Qualifications: Associate’s Degree required (Bachelor’s Degree in Mechanical Engineering preferred). AutoCAD experience required. Additional experience with SolidWorks preferred. 3 or more years of industry work experience from manufacturing companies (automotive, electronics or medical device, or similar), required in: Continuous Improvement project management experience, including facilitation and training experience. Must be able to guide direct projects based on business initiatives and customer needs. Demonstrates detailed expertise situations and multiple areas. Comprehends the strategic impact of the function across sites. GZ27 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Application Deadline: Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume. Job Posting Start Date 08-18-2026 Job Posting End Date 10-26-2026 Job Category Operations Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Home Infusion RN – Independent Contractor (Columbia, SC)
About AmeriPharma AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves. Job Summary AmeriPharma is seeking a dedicated Registered Nurse (RN) with expertise in home infusion therapy to join our team. This role combines infusion therapy and patient education, providing both in-home care and valuable support to patients undergoing treatments such as TPN, IVIG, and IV biologics. The RN will be responsible for providing telephone and in-person advice and education to patients. This role requires offering interventions, counseling, and support services that require significant nursing knowledge, judgment, and skills in psychological, biological, physical, and social sciences. Under the supervision of the Director of Nursing, the RN will make decisions based on their education, nursing experience, and clinical guidelines, ensuring optimal compliance and persistence in home infusion programs. Schedule Details Per Diem, Flexible Hours Independent Contractor Duties and Responsibilities Conduct in-home infusion therapy visits with patients according to the plan of care. Prepare clinical/nursing notes and document patient interventions in both clinical and non-clinical records consistently. Act as a clinical resource, working collaboratively with other pharmacy departments. Maintain knowledge of drug side effects and interactions. Offer telephone and in-person patient education on therapy protocols, drug side effects, and home infusion procedures. Ensure patients understand their therapy plans, medications, and the importance of adherence. During initial and ongoing consultations, serve as a patient liaison between the patient, their family, and the pharmacy to ensure a seamless therapy process. Perform comprehensive, initial, and periodic head-to-toe assessments for patients and initiate preventative and rehabilitative care. Use health assessment data, and input from the agency team, the physician, the patient, and the family to determine patient needs. Manage patient and family expectations regarding services, outcomes, and discharge goals. Establish primary and secondary diagnoses based on patient assessment and home health care focus. Develop care plans with skilled interventions, medical supplies, and necessary services to meet goals. Regularly evaluate patient progress, in collaboration with team members, and revise care plans as needed. Perform other duties as assigned. Qualifications Graduate of an accredited nursing school with a current RN state license. 2+ years of experience in home infusion and infusion centers. 2+ Experience with IV Immunoglobulins and IV Biologics. CRNI certification(Certified Registered Nurse Infusion) is preferred. Experience with peripheral IV starts, infusion therapy, and phlebotomy for both adult and pediatric patients is preferred Effective interpersonal, time management, and organizational skills. Strong written and verbal communication skills. Organizational ability to maintain consistently accurate records. Ability to direct information to the appropriate healthcare provider. Proficient in computer skills, including word processing, and efficient use of the internet and email. Current CPR and BLS (Red Cross and AHA) certification, valid driver’s license, reliable transportation, and automobile insurance. AmeriPharma’s Mission Statement Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care! Physical Requirements The physical requirements for this role includes constant active work that primarily involves sitting/standing. May frequently move about inside and outside the work area (patient's home) to access medical equipment. Must be physically able to operate a computer and other office productivity machinery (i.e., a laptop, phone, etc.). Must be able to constantly communicate with patients and team including via telephone and texting. Must be able to lift up to 20 pounds at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.
Patient Access Specialist, PRN, Nights, Every other Fri and Sat
Inspire health. Serve with compassion. Be the difference. Job Summary Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information. Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor. Information obtained through insurance verification must always be documented in the system. Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB. Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained. Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter. Receives payments and issues receipts, actively working toward collection goals. Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures. Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Communicates to patients their estimated financial responsibility. Requests payment prior to or at the time of service. Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earned Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills (word processing, spreadsheets, database, data entry) Mathematical skills Registration and scheduling experience preferred Familiarity with medical terminology preferred Work Shift Night (United States of America) Location Richland Facility 7001 Corporate Department 70019236 Patient Access - Richland Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Support Analyst (Customer Service/Non-Technical) 2PM-10:30PM
Inspire health. Serve with compassion. Be the difference. Job Summary Answers incoming calls from patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. Member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. Inform customers of the product terms and features and project a professional company image through voice and online interactions. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Receives customer input from phone, email, or web submission and create support tickets. Troubleshoots end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process. Resolves Tier 1 issues using troubleshooting resolution matrix. Gathers information from customers to ensure sufficient data is gained to start case resolutions. Directs inbound service interactions to appropriate technical and sales resources. Conducts database lookup of consumer/patient records within electronic medical record software. Enters updated information within electronic medical records as required. Re-directs or engages other departments or specialty groups to resolve consumer/patient requests. Maintains compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes Follows-up and follows-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution. Logs interaction outcome in contact management system. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School Diploma or equivalent, OR post high school diploma Experience - Two (2) years customer service experience. Experience supporting customers via phone, email, and chat preferred. In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Ability to create exceptional customer experiences both by helping and retaining customers. Tech savvy with a knowledge of Android, iOS, and Windows devices Metrics-driven and proven ability to handle a high volume of customer interactions. Conflict resolution skills Proficient computer skills (word processing, data entry) Work Shift Evening (United States of America) Location Baptist Facility 7001 Corporate Department 70019804 Contact Center - Customer Way Finding Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.