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*NO EXPERIENCE NEEDED & PAID TRAINING* TEXT JOBS TO 47272 THIS IS A FRANCHISE POSITION Benefits: * *Food Discounts* * *Paid Training* Programs * *Flexible *Hours * Opportunity for Advancement - we care about you and your development. In fact, *89% of our promotions have come from within!* * Along with a competitive paycheck you will work in a fun, nurturing environment where you will *learn valuable business and people skills* Team Member Responsibilities: * Make pizzas * Take orders * Be a cashier when needed Additional Requirements: * You must be hard working, team-oriented, friendly, honest and have great customer service skills. * Reliable transportation to and from work * *Must be 16 or older* Click “Apply Now” to become a part of the Papa Johns family! Job Types: Full-time, Part-time, Temporary Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid training * Vision insurance Work Location: In person

General Managers are responsible for all functions of a Papa Johns restaurant. That means delivering high-quality products and services while increasing profitability. This is a franchise position. TEXT JOBS TO 47272 General Manager Benefits: * *Food Discounts* * *Flexible *Hours * Performance based *bonus pay $$$* * Opportunity for Advancement - *89% of our promotions have come from within* * Along with a competitive paycheck you will work in a fun, nurturing environment where you will *learn valuable business and people skills* General Manager Qualities: * Self-sufficient leader * Great decision-making skills * Instill pride and accountability in team members General Manager Responsibilities: * Manage operations. * Perform all Company policies, procedures, programs, and systems. * Follow all federal, state, and local laws. * Use ethical business practices. * Build a system of quality with team members, * Respond to all customer concerns and issues * Request customer and team member feedback * Improve restaurant operations * Build brand loyalty * Recruit customer-focused team members * Maintain adequate staffing levels according to projected sales * Train team members to exceed customer expectations * Build an atmosphere of teamwork, energy, and fun. * Manage profit goals * Ensure food, labor and other controllable costs stay within budget * Correct deviations by using the PROFIT System. * Manage the company's assets by keeping the restaurant clean * Equip restaurant and maintain all equipment. Click “Apply Now” to become a part of the Papa Johns family! Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Paid training * Vision insurance Work Location: In person

*Job Overview* We are seeking a skilled and motivated Battery Technician to join our team. The ideal candidate will possess a strong background in battery maintenance and replacement. This role requires mechanical knowledge, attention to detail, and the ability to provide excellent customer service. The Battery Technician will work closely with customers to ensure their vehicles are running efficiently and safely. *Duties* * Perform battery diagnostics, testing, and replacements for various vehicle types * Utilize hand tools effectively for battery installation and maintenance * Conduct tire services like installing a spare tire or airing up tire via roadside * Provide exceptional customer service by addressing inquiries and offering solutions related to battery performance * Maintain a clean and organized work area while adhering to safety protocols * Assist in sales of AAA battery/Warranties * Collaborate with dispatch to ensure timely completion of services *Experience* * Will train the right person willing to learn Join our team as a Battery Technician where you can apply your skills in a dynamic environment while contributing to the success of our AAA Roadside services. We look forward to your application! Job Types: Full-time, Part-time Pay: $14.00 - $16.00 per hour Expected hours: No less than 30 per week Benefits: * Paid training Work Location: In person

SCOPE OF THE PROJECT: SCDHHS is undertaking a multi-year Medicaid Enterprise System (MES Modernization effort to replace the State’s aging MMIS and related applications with more modern capabilities along with corresponding business operations services. The MES Modernization effort will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces time and cost necessary to respond to federal and state enhancements. The Delivery of Automated Systems for Healthcare (DASH) Program is the project management program that will be managing the MES Modernization. DAILY DUTIES / RESPONSIBILITIES: The Business Analyst will serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs. They will work with the Program Manager and the Lead Project Managers and will support the Project Management team to ensure the principles, business goals and values of the program are met. The Business Analyst will: Possess expertise in the business unit(s) they support, as well as an understanding of the IT organization's systems and capabilities Analyze business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions Assist in the business process redesign and documentation as needed for new technology Translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications Educate the IT organization on the direction of the business Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation Possess an understanding of technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge General Duties and Responsibilities: Perform business process analysis and performance assessments for the assigned projects Train and mentor team members in delivering high quality business solutions that meet the overall strategy and vision Build positive relationships with clients and proactively address specific needs Lead business design sessions within assigned modules and work streams Advocate and lead business integration in support of the MES Modernization Drive, though dynamic discussion, efficient configuration of data within the core modules of MES Modernization Provide liaison role between business and IT verticals Ensure project deliverables for each project connect to the operational principles Coordinate priorities and resources between multiple projects. Provide updates on status and issues for all assignments Participate in scheduled operational meetings and routine team leads meetings Lead cross-functional meetings and produce business designs that integrate functionality across modules Facilitate sessions to effectively resolve issues if any Provide recommendations of appropriate resources if necessary to ensure assignments are completed within given time and budget Create and maintain key performance indicators to indicate project progress toward business integration goals REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): 7 years of experience in commercial healthcare 6 years of experience eliciting, mining, and documenting business rules/processes 3 years of experience in State Medicaid payer system integration and delivery 3 years of experience with inner workings of cross functional projects 3 years familiarity with Medicaid Information Technology Architecture (MITA) business architecture principles 3 years familiarity with standard data structures, electronic data interchange, processes and related file formats 3 years ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s) Ability to work in a professional office environment with a diverse group of teammates Must have exceptional attention to detail PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): Knowledge of CMS Federal Certification requirements and processes Project management MMIS experience (project or operations) REQUIRED EDUCATION/CERTIFICATIONS: Bachelor’s degree in a technical, business, healthcare, or related field. Years of experience can substitute for formal education. PREFERRED EDUCATION/CERTIFICATIONS: None required.

Description Brokers serve as an integral interface between WTW clients and prospects and various insurance carriers in the marketplace. They advise Producers and other colleagues on the design of complex risk management programs for clients; present hard-to-place submissions to carriers, negotiate to secure coverage that meets client needs, oversee preparation of client proposals and maintain strong relationships with key carriers. If you are a consultative advisor who thrives in creating technical sound solutions that address the client’s risk without turning their balance sheet upside down, this is the role for you. Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Provide knowledge, leadership, insight and direction for broking activities to ensure that clients’ expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. More experienced brokers may be responsible for training and supervising Associate Brokers. Responsible to ensure that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives. Major Accountabilities: Orchestrate new business placement, renewals and alterations of existing coverage. Develop, review and deliver presentations to secure new, and build on existing, relationships. Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market. Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients. Provide coverage and program design advice and expertise to client; perform needs and gap analysis to make recommendations regarding program improvements. Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients. Contribute to thought leadership and continuous process improvement of the Broking function. Work closely with associates to stay on top of changes in the marketplace. Oversee design and preparation of draft proposals; negotiate and finalize of carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty. Bind carrier quotes and review binders and coverage confirmations. Request / Attend and participate in regular client and underwriter meetings. Conduct program peer reviews. Provide coaching to brokers in training. Qualifications The Requirements High School Diploma required; Bachelor’s Degree preferred 5-7 years industry experience Property and Casualty license required Strong group presentation skills (written and verbal); ability to drive complex/technical conversations. Relationship management: Customer focus, collaboration and interpersonal skills and conflict management. Demonstrates shared ownership of resolution of conflicts. Negotiation skills: Carrier and client negotiation skills. Can secure concessions without damaging relationships. Business acumen: demonstrates knowledge of industries and clients, carriers and/or markets. Project Management: ability to effectively manage and oversee small projects. Receptive to feedback; critical thinking and problem-solving skills; high adaptability. Leadership skills; applies judgement in making decisions, directs and motivates others, takes lead in small groups and promotes teamwork. Technical skills; ability to review and understand coverage forms and answer coverage questions. Ability to review insurance specification of contracts; ability to run analytics models. Knowledge of end-to-end insurance process, including process owners and rationale/purpose of key steps. Technology acumen – ability to utilize technology-based record management systems; basic MS Office skills and familiarity with other relevant online tools. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only) Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $19 / Hourly

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. WHAT YOU’LL DO In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to: Making sure great tasting, high quality food is served Helping to resolve food quality issues Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed Helping to resolve customer incidents and working to ensure positive customer experiences Helping to monitor crew breaks, shift changes, shift meetings, and line schedules Developing and cross training all front of house Crew Assisting with Crew performance reviews Developing future Service Leaders Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary Ensuring the proper quantity of supplies are available as needed WHAT YOU’LL BRING TO THE TABLE Be able to understand and articulate Chipotle’s Food With Integrity philosophy Have knowledge and experience of cash handling policies and procedures Have knowledge of Food Safety and health department matters Have familiarity with office paperwork Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location Have a high school diploma Have restaurant experience WHAT’S IN IT FOR YOU Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Digital Tips Paid time off Holiday closures Competitive compensation Opportunities for advancement (80% of managers started as Crew) WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com. Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Role Description: The IT Service Management (ITSM) group is seeking a highly skilled and passionate individual to play a critical role in proactive problem management. In this role, you will be a key player in preventing recurring incidents and improving the overall user experience by identifying and resolving their root causes. You will leverage industry’s best practices and lead investigations using advanced analytics, AI, and automation techniques to move beyond a reactive approach to problem-solving. Collaborating with various engineering, product, and support teams, you'll identify incident trends and develop action plans to fix them. Your success will be measured by a significant reduction in recurring incidents and the prevention of major service disruptions. In addition to your proactive focus, you will be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to drive post-mortem activities such as Root Cause Analysis (RCAs) and Change Management to ensure smooth and controlled system updates. This role requires on-call availability during evenings, overnight hours, and weekends on a rotating schedule. Core Responsibilities: Proactive Problem Management: Analyze incident trends and historical data to proactively identify potential problems and recurring issues. Leverage advanced data mining and analytics to review incident data and identify patterns, themes, and anomalies that indicate underlying problems. Lead and execute deep-dive analyses to determine the root cause of systemic/major issues. Develop and implement long-term solutions to prevent the recurrence of incidents. Prepare and present findings and remediation plans to technical and business stakeholders. Use advanced data analytical, AI and automation techniques to review incident data and identify problems promptly, ensuring minimal impact to business operations. The ultimate goal is to discover and address issues before they escalate into major incidents. Lead in-depth investigations into the underlying causes of recurring incidents and service failures. You'll use structured methodologies like the "5 Whys" and fishbone diagrams to drive towards the root cause. Develop and drive the implementation of permanent solutions to eliminate the root causes of problems. You'll collaborate closely with engineering, development, and change management to ensure fixes are properly designed and implemented. Create and maintain a comprehensive Known Error Database (KEDB). This includes documenting problems, their root causes, and effective workarounds to minimize service impact. Reactive Problem Management: Join forces with major incident management in Root Cause Analysis (RCA) and corrective actions through closure. Maintain accurate problem records in ticketing systems such as JIRA and ServiceNow. Document problem timelines and remediation actions. Provide expert support to your peers by assisting in post-mortem investigations into the root causes of major incidents. Coordinate with cross-functional teams to ensure a thorough investigation is completed. Major Incident Management - Join forces with major incident function to: You will lead major incident bridges, guiding resolver teams to achieve incident resolution within SLAs. You will continuously assess business impact and communicate effectively across various groups and channels, including executive management. You will engage necessary resources, including technical, product, and vendor personnel. Change Management: Assist with the review and approval of change requests to minimize risk. Ensure that changes are implemented in a controlled manner, following established procedures. Other Responsibilities: Prepare and present metrics, status, and service health reports. Create and maintain a comprehensive Known Error Database (KEDB). Ensure all lessons learned are documented and shared across the IT organization. Track key performance indicators (KPIs) and generate reports to measure the effectiveness of the problem management process. Conduct training and knowledge-sharing sessions to support standardized processes for various teams and new hires. Required Qualifications Minimum 5+ years of experience in IT Service Management, with a focus on Problem Management or Major Incident Management. Advanced verbal and written communication skills to present/explain technical knowledge and provide advice to stakeholders. Proven ability to conduct and lead Root Cause Analysis (RCA) investigations. Strong analytical and problem-solving skills. Preferred Qualifications Certifications: ITIL Certification. Experience with ticketing systems like ServiceNow and Jira Service Management is strongly preferred. Experience with AI, data mining/analytics, and automation tools and techniques is preferred. Knowledge or experience with a wide range of enterprise technologies, including cloud technologies (Azure/AWS), distributed services, network, and microservices is a plus. Education A Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent practical experience is required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documenting for each applicable patient Monitoring and managing vaccine supplies Required Qualifications: Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program State-level licensure and national certification requirements vary by state Essential Functions: Regular and predictable attendance, including nights and weekends Ability to complete required training within designated timeframe Attention and Focus: Ability to concentrate on a task over a period of time Ability to pivot quickly from one task to another to meet patient and business needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner Notice and understand patients’ reactions, and respond appropriately Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options Physical Demands: Be mobile and remain upright for extended periods of time Lift, scan, and bag items Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm Extend hand(s) and arm(s) multiple directions to place, move, or lift items Control precision; quickly adjust machines to exact positions Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately Have the ability to receive detailed information through oral communication Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: 1-3 years previous experience as a Pharmacy Technician Previous experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 11/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.