Senior Training and Performance Excellence Manager- Contact Center
We’re seeking a strategic and innovative Senior Training & Performance Excellence Manager to lead the transformation of training for our fully remote contact center, with a strong emphasis on enhancing customer service representative (CSR) performance, fostering a culture of continuous improvement and accountability, and building capacity for complex scenario resolution and critical thinking in a fast-paced environment. The Senior Training & Performance Excellence Manager is responsible for leading the design, delivery, and continuous improvement of training programs for a high-performing contact center. This individual ensures that all customer service representatives (CSRs), team leaders, and support staff are equipped with the knowledge, skills, and tools needed to deliver accurate, compliant, and empathetic service to consumers seeking health coverage through an Affordable Care Act (ACA) Marketplace or Medicaid programs. The successful candidate will bring aptitude and real-world experience preparing frontline teams to navigate high-volume calls, evolving policy, and real-time problem solving, all while leveraging modern tools and technology. At GetInsured, we value leaders who bring energy, empathy, and execution to every challenge. The right candidate for this role will inspire trust through clear and compassionate leadership, embrace feedback, and bring structure to ambiguity. They will thrive in a rapidly evolving environment and be passionate about advancing equity, quality, and access in public health systems. You’re not just a builder, you’re a bridge, connecting strategy to action, people to purpose, and systems to service excellence. The ideal candidate has a deep understanding of the Affordable Care Act, coupled with contact center performance standards, to drive both consumer satisfaction and operational excellence in full compliance with CMS and HIPAA standards. MAGI Medicaid experience is a plus. You’ll oversee a remote training team, drive curriculum development, and work cross-functionally with Product, Platform, and QA teams to ensure our agents are fully aligned with delivering excellence through customer service. You’ll be required to collaborate closely with the QA team to identify performance gaps and continuously refine training programs, ensuring CSRs meet or exceed quality and productivity standards. The systems and tools agents rely on, including AI, Interactive Virtual Assistants (IVA), IVR, Robotic Process Automation (RPA), and Agent Assist capabilities, are shaping the next generation of contact center support and will help agents deliver accurate, empathetic, and high-quality results in every interaction. This is a remote position with periodic in-office and/or travel requirements. Remote Learning Training Strategy & Development Develop and execute the design and deployment of a comprehensive remote training strategy including onboarding, systems usage, modeling and coaching soft skills, complex case handling, documentation, compliance, and escalations Oversee the design and continual update of all ACA-related training content, including eligibility, enrollment, appeals, special enrollment periods (SEPs), premium tax credits, and state marketplace navigation. Ensure remote learning is engaging, practical, and scalable—leveraging tools like Zoom, Teams, LMS platforms, and virtual labs Oversee real-time new hire support and post-training interventions that drive performance enhancements to Average Handle Time, First Call Resolution, Customer Satisfaction Ratings and accurate service delivery metrics Ensure training content adheres to accessibility standards and accommodates diverse learning styles. Leadership & Team Management Manage and mentor a team of training specialists, instructional designers, and facilitators. Provide coaching and performance evaluations to ensure team effectiveness. Strategic Training Leadership Collaborate with leadership to develop a long-term vision and strategic roadmap for training at scale, aligning training initiatives with organizational goals and marketplace changes. Drive change management efforts during periods of rapid policy or platform shifts, ensuring timely training readiness and stakeholder alignment. Champion a culture of continuous improvement, feedback-informed design, and cross-functional accountability. Represent the training function in executive discussions and with client partners as needed to ensure quality and consistency in service delivery. Tech-Integrated Training Development Serve as the primary training liaison to Product, Platform, and Implementation teams to stay ahead of system updates, new features, and automation changes Translate technical changes (AI, IVA, IVR, RPA, Agent Assist) into digestible training content with real-world application for CSRs Ensure every release, whether involving scripting tool decision trees (Yonyx), platform enhancements, or backend logic, has a corresponding training or job aid in place Cross-Functional Coordination Regularly review QA dashboards, scorecards and performance trends in partnership with QA leads to proactively identify training interventions. Participate in state-specific readiness planning to align training needs to client expectations Lead train-the-trainer efforts and knowledge transfer across departments Curriculum Oversight & Continuous Improvement Lead the design and delivery of blended learning solutions (e-learning, instructor-led, virtual, microlearning). Own the lifecycle of training content, build, audit, sunset, and evolve materials based on business need Establish training KPIs tied to operational performance (QA scores, First Call Resolution, complaints, AHT, escalation rates) Foster a knowledge-first culture: real-time coaching, tight documentation, and feedback-informed updates. Ensure training materials are current, impactful, and adaptable; Built for real-world application and quick iteration in response to evolving business, technology, or policy demands. Qualifications – Required 7+ years of experience in Training, Learning & Development, or Operations within a high-volume contact center environment Proven ability to design and implement training strategies that improve QA scores, first call resolution, customer satisfaction, and operational efficiency Experience managing remote training teams and delivering engaging, virtual instruction Familiarity with AI-powered tools such as Agent Assist, Co-Pilot, and Robotic Process Automation (RPA) within call center settings Strong organizational and project management skills, with a demonstrated ability to drive cross-functional initiatives to completion Instructional design certification and expertise in adult learning methodologies and e-learning tools Data-driven mindset with the ability to interpret performance metrics and translate insights into targeted training interventions Qualifications – Preferred Demonstrated ACA Marketplace operations and regulatory compliance (e.g., CMS, HIPAA, PII/PHI handling) Medicaid knowledge a plus. Experience working cross-functionally with Product, Engineering, or SaaS teams Bilingual English/Spanish preferred to support a diverse consumer base. Experience with various learning platforms to include Microsoft's LMS365, Zensai, Canva and Articulate Technical fluency with systems training with demonstrated experience with platforms such as NICE, Yonyx, Scorebuddy, or custom CRM/IVR tools Prefer Metro Atlanta, GA based but others will be considered Key Competencies Training Strategy & Adult Learning Expertise Policy & Compliance Expertise Operational Excellence Strategic Planning and Execution Leadership & Influence Change Agility & Scalability Analytical Mindset & Customer-First Focus on Quality Empathetic Communication Excellence Technology Fluency (AI, IVA, RPA, Agent Assist)
Superintendent – Heavy Civil Construction
Overview: This is an opportunity to join a well-established and safety-focused construction firm as a Superintendent within the Grading Division. The Superintendent will play a critical role in overseeing multiple field crews across various project sites throughout the Southeast. The company fosters a collaborative team culture and prioritizes operational excellence, safety, and professional development. The Role: The Superintendent is responsible for leading field operations across multiple active grading projects, ensuring safety, quality, and production goals are consistently met. This individual will manage multiple Foremen and Lead Men, and work cross-functionally with Project Engineers, clients, and internal administrative staff. Success in this role involves maintaining compliance, meeting project deadlines, and fostering a high-performance team environment. Responsibilities: Supervise and support multiple field teams and ensure safe, efficient daily operations. Coordinate project logistics including materials, equipment, schedules, and inspections. Attend client and pre-construction meetings; maintain communication with engineers and owners. Ensure MSHA/OSHA compliance and perform on-site safety and compliance inspections. Oversee documentation, including fuel logs, load counts, timesheets, billing info, and material orders. Provide training, mentorship, and support for new and existing team members. Maintain erosion control compliance and site environmental standards. Operate and maintain heavy equipment when necessary. Requirements: Proven experience leading construction field teams across multiple sites. Proficiency in managing grading operations, equipment logistics, and jobsite compliance. Knowledge of OSHA and MSHA regulations. Strong organizational, communication, and problem-solving skills. Ability to operate a range of heavy equipment safely and effectively. Valid driver’s license with a clean MVR (Motor Vehicle Record). Willingness to travel regionally for multi-site management. Nice to Have: Familiarity with project billing processes and administrative reporting. Previous experience in recruiting and onboarding field staff. Salary: $100,000 - $120,000 per year with bonus eligibility based on safety, performance, and project delivery benchmarks. Location: Field-based across the South Carolina U.S., with travel required between project sites. Benefits: Company vehicle for business use Bonus program based on safety and project delivery Professional development opportunities Routine safety training and certifications
Concrete Saw Operator Training Program
At Hi-Way Paving, we are general contractors in the construction field that specialize in significant amounts of concrete paving, storm drainage, and excavation on highways and airfields. With a reputation for excellence and a commitment to safety and quality, we’re looking for motivated individuals to join our in-house Concrete Saw Operator Training Program. This hands-on program offers one-on-one training with a seasoned expert, giving you the opportunity to develop skills in green sawing, walk-behind saw operation, equipment maintenance, finishing, and sealing techniques. Upon completion, trainees will transition to full-time Concrete Saw Operators, earning competitive pay, a company-provided vehicle, and long-term career growth opportunities. The ideal candidate has construction labor experience, mechanical aptitude, attention to detail, and the ability to work independently in a fast-paced environment. This role requires frequent travel between our projects in Charlotte, NC, Nashville, TN, Columbia, SC, and future locations to support our slip-form concrete paving operations. This training program is designed to prepare you for a full-time role as a Concrete Saw Operator, offering competitive pay, career growth, and hands-on experience with industry experts. What You'll Do: During the program, you will gain practical experience and develop essential skills in: Operating walk-behind concrete saws to create precise expansion and control joint cuts on roadways, runways, and other paved surfaces. Removing damaged concrete by cutting and drilling for reinforcing rods, then positioning them for repairs. Conducting post-cut inspections to ensure quality and making necessary corrections. Applying hardening and sealing compounds to cure and protect concrete surfaces. Maintaining a clean and safe work environment by keeping equipment and work areas hazard-free. Following all safety protocols and worksite regulations. Assisting with other tasks as needed to support paving operations. What We Look For: Industry Experience: Heavy civil or highway construction experience preferred. Decision-Making: Strong judgment and ethical decision-making skills. Attendance & Reliability: Regular, punctual, and consistent attendance required. CDL A or B with hazmat and tanker endorsements, preferred. Driving Skills: Ability to operate a manual transmission truck, required. Additional Requirements: Ability to gain clearance for restricted/high-security zones (e.g., airport AOA, military bases). Willingness to travel 100% of the time. Valid driver’s license. Physical ability to lift 75 lbs, climb, walk, kneel, squat, push, pull, and enter confined spaces. If applicable, indicate union affiliation in your application. Benefits Competitive compensation and benefits package. Career growth and development in the growing and essential construction industry. A commitment to excellence and professionalism through building and supporting high-performing teams. An open, inclusive, and innovative family-owned business environment focused on training and safety for all employees. About Hi-Way Paving Hi-Way Paving, Inc. is a general contractor in the heavy/civil construction space focusing on projects involving significant amounts of concrete paving on airfields. We operate in several southeastern and midwestern states with current job sites in Tennessee, North Carolina, and South Carolina, as well as corporate/back-office operations in Ohio (our headquarters) and remote locations. We perform most of our work and services as a prime contractor but occasionally serve as a subcontractor on principal contracts with federal, state, and other governmental agencies as well as private owners. At Hi-Way, we are doers, innovators, and leaders in concrete paving and construction technology. We’re proud of our people, our work, and our quality. As a team member, you’ll have the opportunity to build your career in the growing and essential construction industry and work on a team consistently recognized as one of the best in the industry. Hi-Way Paving, Inc. is an equal opportunity employer dedicated to building high-performing, diverse, and inclusive teams from the job site to our Dublin, Ohio headquarters. Learn more about Equal Employment Opportunity through this legal overview and supplement.
AIKI Robust Operator (1st Shift) – Ridgeway
Isola, an industry leader in global materials sciences whose mission is to improve life by enabling innovation in electronic products, is hiring a 1st Shift AIKI Robust Operator at our Ridgeway, SC facility. Schedule: 5:00am to 1:30pm Monday to Friday (Extended shift and weekend overtime work required) Compensation: $18.25 per hour THE ROLE The AFL Operator is responsible for operating the machine that cuts laminate sheets. TOP RESPONSIBILITIES: • Ensure that the materials processed conform to industry quality criteria. • Perform Safety and Quality Audits as assigned. • Maintain a clean work area in accordance with established 5"S" criteria. • Manage the orders being cut and packed to ensure customer due dates are being met. • Effectively communicates with maintenance when equipment problems arise. • Ensure full compliance with ISO and manufacturing visual and written procedures. • Maintain a clean work area in accordance with established 5S criteria. • Use Lean/Six Sigma Methodologies to improve the process. • All employees will be required to participate in training and continuous improvement events. • Perform other duties as assigned. WHO WILL LOVE THIS JOB • An efficient worker, you enjoy having multiple priorities at one time and multitasking without breaking a sweat. • A great teammate, you can contribute and thrive in a fast-paced environment. • A problem solver, you ask the right questions to uncover the root cause and can quickly iterate to a final, well-thought-out result. QUALIFICATIONS: • Previous machine operating experience- required. • Previous experience with work instructions, work orders, and SAP- preferred What's In It For You? • Competitive Pay • Personal growth and advancement opportunities • A culture where innovation, enthusiasm, and cooperation are encouraged. INTERNAL ELIGIBILITY • Completion of 90-day new hire/newly transferred probationary period • No active disciplinary notices for behavior or performance • No more than 3 attendance points REQUIRED QUALIFICATIONS • Candidates must have strong verbal and written communication skills. • Able to communicate effectively both orally and in writing. • Proficiency in reading, writing, and verbal communication is essential. PHYSICAL REQUIRMENTS • In this role you maybe be required to stand up to 10 hours per shift and with frequent bending, reaching, and grasping. You will also need to lift, pull or push up to 50 pounds.
Inspector II
The position regularly interacts with department coworkers, other County departments, external government agencies, architects, engineers, surveyors, developers, contractors, builders, trades craftsmen, and other customers involved in construction activity. The residential inspector works within a detailed and complex knowledge of responsibilities for work that is to be performed, and develops work methods that change on a regular basis due to technology, education, construction code requirements and is responsible for the decisions made. Performs building damage assessments after natural or other disasters. Inspector will be available 24/7 incase of emergency or special assignments (night or weekends) as required by the Director for performance of job duties. General Dimensions This position requires: a Bachelors Degree in construction, engineering or architecture, and 1 year experience in a construction related field, or an associates degree with 3 years experience in a construction related field or 5 years experience with a government jurisdiction as a certified inspector or 7 years experience in the construction industry or what Richland County regards as an equivalent combination of education and experience; Residential inspectors will conduct comprehensive and Life Safety inspections of building construction to ensure compliance with all applicable building, electrical, plumbing, gas, fire, sprinkler, suppression/hood and mechanical codes and related codes and ordinances; to interpret codes as requested for contractors, owners and the general public, and to perform related administrative and technical work as assigned. Inspector must have a thorough understanding of all facets of construction methods and practices, and properties of materials and soils. Must be able to read, interpret and apply detailed and complex building plans and other technical drawings to architectural, electrical, mechanical, plumbing, and other building systems. Must be able to understand and apply all mandatory building codes adopted for use in South Carolina: certifications from the International Code Council as a Residential: Building Inspector, Electrical Inspector, Mechanical Inspector, Plumbing Inspector and Property Maintenance Inspector, allowing, from the date of hire, 12 months for two certifications and to obtain all certifications and the corresponding registrations and licensing as required from the South Carolina Building Codes Council); A valid South Carolina driver’s license is required. ESSENTIAL TASKS As required, comprehensively inspects new and existing one and two-family dwellings, multi-family dwellings of light-frame construction, and commercial buildings of light-frame construction not exceeding 5,000 square feet in total area, to insure compliance with all applicable building, electrical, mechanical, plumbing, fire safety, handicapped, and energy conservation codes, and County-approved plans, specifications, and standards. Assist with unsafe housing inspections and investigations as needed. The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary or any and all other duties as needed. Explains, interprets and provides guidance regarding applicable codes and compliance requirements to contractors, engineers, architects, developers, property owners and others. Plans, schedules and conducts inspections of residential building construction to ensure compliance and life safety with various building codes and County-approved plans, specifications and standards. Conducts life safety, health safety, environmental health, and accessibility and energy conservation inspections for new/existing and unsafe buildings. Maintains thorough and accurate records of inspections; meets with contractors and property owners regarding inspection results; makes recommendations for changes as necessary to achieve compliance; follows up to verify that corrections have been made to comply with codes. Performs building damage assessments after natural or other disasters. Inspector will be available 24/7 incase of emergency or special assignments (night or weekends) as required by the Director for performance of job duties. Issues violation notices and prepares cases for prosecution in the event of non-compliance; testifies in court as necessary. Keeps supervisor informed of inspection progress and any difficult or unusual situations. Performs flood plain inspections, housing inspections and one & two family dwelling inspections as required by International Code Council and State and County Ordinances, laws and regulations. Coordinates inspection activities with zoning officials, public works, engineers, soil & water agency and the Fire Marshal as needed. Certifies that all codes have been satisfied in order to issue certificates of occupancy. Receives and responds to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility. Performs general administrative / clerical work as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, attending meetings, sending and receiving faxes, etc. Maintains knowledge of current County, state and federal codes and regulations related to building inspection. Attends training, conferences, meetings, etc., to enhance job knowledge and skills and maintain certifications. INVOLVEMENT WITH DATA, PEOPLE, AND THINGS DATA INVOLVEMENT: Requires gathering, organizing, analyzing, examining or evaluating data or information and may prescribe action based on such data or information. PEOPLE INVOLVEMENT: Requires persuading or influencing others in favor of a service, point of view, or course of action; may enforce laws, rules, regulations or ordinances. INVOLVEMENT WITH THINGS: Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner. COGNITIVE REQUIREMENTS REASONING REQUIREMENTS: Requires performing skilled work involving rules/systems with almost constant problem-solving. MATHEMATICAL REQUIREMENTS: Requires using mathematics involving the practical application of fractions, percentages, ratios and proportions; or measurements, logarithmic or geometric construction. May use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry, plane and solid, and rectangular coordinates; mathematical classifications or schemes. LANGUAGE REQUIREMENTS: Requires reading technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form. MENTAL REQUIREMENTS: Requires doing specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure. SPECIAL CERTIFICATIONS AND LICENSES: Must possess a valid state driver’s license. Must possess S.C. Building Codes Council, LLR, License as a Residential Combination Inspector; must possess International Codes Council certification as a Residential: Building Inspector, Electrical Inspector, Mechanical Inspector, Plumbing Inspector and Property Maintenance as required by South Carolina Building Codes Council, LLR. Preferred are: Zoning and FEMA - Floodplain certification, CFM. EXPERIENCE REQUIREMENTS: Requires over one year and up to and including seven years. AMERICANS WITH DISABILITIES ACT REQUIREMENTS PHYSICAL AND DEXTERITY REQUIREMENTS: Requires light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. ENVIRONMENTAL HAZARDS: The job may risk exposure to dusts and pollen, extreme heat and/or cold, wet or humid conditions, fumes and/or noxious odors, toxic/caustic chemicals, animals/wildlife, moving machinery, traffic, electrical shock, heights, construction site hazards, disease/pathogens. SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing and speaking ability, color perception, depth perception, texture perception. JUDGMENTS AND DECISIONS JUDGMENTS AND DECISIONS: Responsible for guiding others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine. ADA COMPLIANCE Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
Inspector III
The purpose as commercial inspectors with exceptional and specialized training, experience and certifications being able to assist, fill in and perform additional duties as required. Under the general supervision of the Building Official or Supervisor, this position is responsible for comprehensive inspection and reports for new and existing commercial/industrial/high rise/assembly and other complex buildings designs & components; and able to assist in inspections and/training of residential inspections and unsafe structures/housing, to insure compliance with all applicable County-approved plans, specifications, codes and standards. They conduct comprehensive and Life Safety inspections for commercial building construction to ensure compliance with all applicable building, electrical, plumbing, gas, mechanical, hood, fire suppression, sprinkler and fire codes and related codes and ordinances; to interpret codes as requested for contractors, owners and the general public, and to perform related administrative and technical work as assigned. . The position regularly interacts with department coworkers, other County departments, external government agencies, architects, engineers, surveyors, developers, contractors, builders, trades craftsmen, and other customers involved in construction activity. The commercial inspector works within a detailed and complex knowledge of responsibilities for work that is to be performed, and develops work methods that change on a regular basis due to technology, education, construction code requirements and is responsible for their decisions made. This position requires: a Bachelors Degree in construction, engineering or architecture, and 3 years experience in a construction related field, or an associates degree with 5 years experience in a construction related field or 7 years experience with a government jurisdiction as an inspector or 10 years experience in the construction industry or what Richland County regards as an equivalent combination of education and experience; Commercial inspectors will be required to be able to conduct all facets of inspections and reports for Unsafe Housing, Residential one and two family dwellings and Commercial Construction including Fire code inspections for each, and to perform related administrative and technical work as assigned. Performs building damage assessments after natural or other disasters. Inspector will be available 24/7 incase of emergency or special assignments (night or weekends) as required by the Director for performance of job duties and in case of emergencies. Must have a thorough understanding of all facets of construction methods and practices, and properties of materials and soils. Must be able to read, interpret and apply detailed and complex building plans and other technical drawings to architectural, electrical, mechanical, plumbing, and other building systems. Must be able to understand and apply all mandatory building codes adopted for use in South Carolina: certifications from the International Code Council as a Commercial Building Inspector, Commercial Electrical Inspector, Commercial Mechanical Inspector, Commercial Plumbing Inspector, and Property Maintenance. Preferred are Zoning and FEMA - Floodplain certifications, CFM, (allowing, from the date of hire 12 months for the first two certifications and 48 months total to obtain all certifications and the corresponding registrations License as required from the South Carolina Building Codes Council. as G2 Inspector). A valid South Carolina driver’s license is required. Knowledge of codes and ordinances by Richland County are: International Building Code; International Fire Code; International Plumbing Code; International Mechanical Code; International Fuel Gas Code; International Energy Conservation Code; International Residential Code; National Electrical Code; ICC/ANSI A117.1 Accessible and Useable Buildings and Facilities; and Building Energy Efficiency Standards Act. Must have well-developed interpersonal communications skills and positive customer-service attitude, and be able to enforce building codes and other County development regulations firmly, fairly, and courteously. Must have or be able to acquire computer skills for the use of handheld data entry systems and office applications such as e-mail. Must keep complete, accurate, and current records. Page 2 Physical Requirements Must be physically able to operate a motor vehicle as well as various types of office equipment, such as a personal computer, printer, telephone, fax machine, copier, calculator, and architectural/engineering scale. Required to exert modest force constantly, up to 15 pounds of force frequently, and up to 30 pounds of force occasionally to push, pull, lift, carry, or otherwise manipulate objects. Sitting, standing, walking, bending, stooping, kneeling, climbing, reaching, and handling are constant activities. Must be able to crawl under buildings and pull one’s own body weight up into attic spaces, climb ladders and inspections on roofs that will be 4 stories and higher. This position requires exacting and intense concentration and visual attention. Requires the ability to comprehend and explain oral and written policies, procedures, and instructions. Working Conditions Work is performed under normal office conditions approximately 10% of the time. 20% of the time may be spent driving and 70% on construction sites subject to uncomfortable heat, cold, and other environmental conditions. Inspections may require inspections and proximity to dangerous electrical and other building systems. Occasionally, the incumbent may encounter an irate or even hostile property owner or other customer who threatens violence over code enforcement. In the wake of a natural or other disaster, building damage assessments may require exposure to hazardous conditions. Essential Job Duties/Responsibilities Obtains all required International Code Council certifications within established deadlines. Obtains and maintains all corresponding Code Enforcement Officer registrations issued by the South Carolina Building Codes Council. Accordingly, accumulates a minimum of 12 hours per year of continuing education, and abides by the Council’s conflict of interest regulations. Comprehensively investigates and inspects, upon complaint or other knowledge, existing buildings and structures which may be unsafe, unfit, or unlawful. Firmly, fairly, and courteously enforces: the condemnation and closing of unfit, vacant buildings or structures; the vacating, temporary safeguarding, and emergency repair of unsafe buildings or structures; and either the repair or demolition and debris removal of unsafe buildings or structures. Initiates and monitors expenditures and liens for: the closing of unfit, vacant buildings or structures; the temporary safeguarding and emergency repair of unsafe buildings or structures; and the demolition and debris removal of unsafe buildings or structures. Issues compliance orders and notices of violation, posts properties with notices and condemnation placards, and maintains official records of complaints, investigations, communications, administrative actions, legal proceedings, and expenditures. Consults with property owners, neighborhood leaders, contractors, builders, trades craftsmen, and other customers in person, by telephone, and through correspondence. In concert with the Building Official, processes and participates in appeals to the Building Codes Board of Adjustment, regarding decisions, notices, or orders issued. Coordinates property maintenance, residential and commercial inspections and administrative orders with other building inspectors and building officials. Assists with the inspections of demolition and debris removal vendors, and manages their contractual relationships with the County. In consultation with the Building Official and/or Director that approves the use, and may require the testing, of alternative materials and methods of construction as deemed appropriate. As required, comprehensively inspects new and existing commercial buildings, multi-family dwellings, to insure compliance with all applicable building, electrical, mechanical, and plumbing, fire safety, handicapped, and energy conservation codes, and County-approved plans, specifications, and standards. Also residential construction and unsafe structures as needed to include respective codes as required. Firmly, fairly, and courteously enforces building code, zoning ordinance, floodplain management, and other land development regulations of Richland County. Keeps Building Official and Plans Examiners aware of problems discovered in field inspections. Coordinates building inspection activity with relevant County staff and external agencies. Assist with plans reviews for residential and commercial when needed. Assists customers with questions and interpretations concerning specific code sections, and their application to general and particular situations. Attends and actively participates in staff meetings to improve code enforcement. Prepares and processes various records and reports, such as permits, inspections, time sheets, and utility releases. Seeks to improve and reform department policies, procedures, and workflow to achieve more successful results. Promotes efficient use of County equipment, materials, and supplies. Helps develop and maintain complete, accurate, and current paper records and computer databases. Assists other Commercial Building Inspectors, substitutes for Residential Building Inspectors, unsafe inspectors, and performs other duties as assigned. Maintains valid South Carolina driver’s license and meet State Certification requirements. Comprehensively inspects all types of new and existing construction in all occupancy groups, to insure compliance with all applicable building, electrical, mechanical, and plumbing, fire safety, handicapped, and energy conservation codes, and County-approved plans, specifications, and standards. Discovers conditions of code non-compliance and issues corrective notices to responsible parties. Firmly, fairly, and courteously enforces building code, zoning ordinance, floodplain management, and other land development regulations of Richland County. Keeps Building Official and Plans Examiners aware of problems discovered in field inspections. Coordinates building inspection activity with relevant County staff and external agencies. Consults with architects, engineers, surveyors, developers, contractors, builders, trades craftsmen, and the general public in person, by telephone, and through correspondence. Assists customers with questions and interpretations concerning specific code sections, and their application to general and particular situations. Attends and actively participates in staff meetings to improve code enforcement and process. Performs building damage assessments after natural or other disasters. Compensation Minimum: $23.92
Inspector III
The purpose as commercial inspectors with exceptional and specialized training, experience and certifications being able to assist, fill in and perform additional duties as required. Under the general supervision of the Building Official or Supervisor, this position is responsible for comprehensive inspection and reports for new and existing commercial/industrial/high rise/assembly and other complex buildings designs & components; and able to assist in inspections and/training of residential inspections and unsafe structures/housing, to insure compliance with all applicable County-approved plans, specifications, codes and standards. They conduct comprehensive and Life Safety inspections for commercial building construction to ensure compliance with all applicable building, electrical, plumbing, gas, mechanical, hood, fire suppression, sprinkler and fire codes and related codes and ordinances; to interpret codes as requested for contractors, owners and the general public, and to perform related administrative and technical work as assigned. The position regularly interacts with department coworkers, other County departments, external government agencies, architects, engineers, surveyors, developers, contractors, builders, trades craftsmen, and other customers involved in construction activity. The commercial inspector works within a detailed and complex knowledge of responsibilities for work that is to be performed, and develops work methods that change on a regular basis due to technology, education, construction code requirements and is responsible for their decisions made. This position requires: a Bachelors Degree in construction, engineering or architecture, and 3 years experience in a construction related field, or an associates degree with 5 years experience in a construction related field or 7 years experience with a government jurisdiction as an inspector or 10 years experience in the construction industry or what Richland County regards as an equivalent combination of education and experience; Commercial inspectors will be required to be able to conduct all facets of inspections and reports for Unsafe Housing, Residential one and two family dwellings and Commercial Construction including Fire code inspections for each, and to perform related administrative and technical work as assigned. Performs building damage assessments after natural or other disasters. Inspector will be available 24/7 incase of emergency or special assignments (night or weekends) as required by the Director for performance of job duties and in case of emergencies. Must have a thorough understanding of all facets of construction methods and practices, and properties of materials and soils. Must be able to read, interpret and apply detailed and complex building plans and other technical drawings to architectural, electrical, mechanical, plumbing, and other building systems. Must be able to understand and apply all mandatory building codes adopted for use in South Carolina: certifications from the International Code Council as a Commercial Building Inspector, Commercial Electrical Inspector, Commercial Mechanical Inspector, Commercial Plumbing Inspector, and Property Maintenance. Preferred are Zoning and FEMA - Floodplain certifications, CFM, (allowing, from the date of hire 12 months for the first two certifications and 48 months total to obtain all certifications and the corresponding registrations License as required from the South Carolina Building Codes Council. as G2 Inspector). A valid South Carolina driver’s license is required. Knowledge of codes and ordinances by Richland County are: International Building Code; International Fire Code; International Plumbing Code; International Mechanical Code; International Fuel Gas Code; International Energy Conservation Code; International Residential Code; National Electrical Code; ICC/ANSI A117.1 Accessible and Useable Buildings and Facilities; and Building Energy Efficiency Standards Act. Must have well-developed interpersonal communications skills and positive customer-service attitude, and be able to enforce building codes and other County development regulations firmly, fairly, and courteously. Must have or be able to acquire computer skills for the use of handheld data entry systems and office applications such as e-mail. Must keep complete, accurate, and current records. Page 2 Physical Requirements Must be physically able to operate a motor vehicle as well as various types of office equipment, such as a personal computer, printer, telephone, fax machine, copier, calculator, and architectural/engineering scale. Required to exert modest force constantly, up to 15 pounds of force frequently, and up to 30 pounds of force occasionally to push, pull, lift, carry, or otherwise manipulate objects. Sitting, standing, walking, bending, stooping, kneeling, climbing, reaching, and handling are constant activities. Must be able to crawl under buildings and pull one’s own body weight up into attic spaces, climb ladders and inspections on roofs that will be 4 stories and higher. This position requires exacting and intense concentration and visual attention. Requires the ability to comprehend and explain oral and written policies, procedures, and instructions. Working Conditions Work is performed under normal office conditions approximately 10% of the time. 20% of the time may be spent driving and 70% on construction sites subject to uncomfortable heat, cold, and other environmental conditions. Inspections may require inspections and proximity to dangerous electrical and other building systems. Occasionally, the incumbent may encounter an irate or even hostile property owner or other customer who threatens violence over code enforcement. In the wake of a natural or other disaster, building damage assessments may require exposure to hazardous conditions. Essential Job Duties/Responsibilities Obtains all required International Code Council certifications within established deadlines. Obtains and maintains all corresponding Code Enforcement Officer registrations issued by the South Carolina Building Codes Council. Accordingly, accumulates a minimum of 12 hours per year of continuing education, and abides by the Council’s conflict of interest regulations. Comprehensively investigates and inspects, upon complaint or other knowledge, existing buildings and structures which may be unsafe, unfit, or unlawful. Firmly, fairly, and courteously enforces: the condemnation and closing of unfit, vacant buildings or structures; the vacating, temporary safeguarding, and emergency repair of unsafe buildings or structures; and either the repair or demolition and debris removal of unsafe buildings or structures. Initiates and monitors expenditures and liens for: the closing of unfit, vacant buildings or structures; the temporary safeguarding and emergency repair of unsafe buildings or structures; and the demolition and debris removal of unsafe buildings or structures. Issues compliance orders and notices of violation, posts properties with notices and condemnation placards, and maintains official records of complaints, investigations, communications, administrative actions, legal proceedings, and expenditures. Consults with property owners, neighborhood leaders, contractors, builders, trades craftsmen, and other customers in person, by telephone, and through correspondence. In concert with the Building Official, processes and participates in appeals to the Building Codes Board of Adjustment, regarding decisions, notices, or orders issued. Coordinates property maintenance, residential and commercial inspections and administrative orders with other building inspectors and building officials. Assists with the inspections of demolition and debris removal vendors, and manages their contractual relationships with the County. In consultation with the Building Official and/or Director that approves the use, and may require the testing, of alternative materials and methods of construction as deemed appropriate. As required, comprehensively inspects new and existing commercial buildings, multi-family dwellings, to insure compliance with all applicable building, electrical, mechanical, plumbing, fire safety, handicapped, and energy conservation codes, and County-approved plans, specifications, and standards. Also residential construction and unsafe structures as needed to include respective codes as required. Firmly, fairly, and courteously enforces building code, zoning ordinance, floodplain management, and other land development regulations of Richland County. Keeps Building Official and Plans Examiners aware of problems discovered in field inspections. Coordinates building inspection activity with relevant County staff and external agencies. Assist with plans reviews for residential and commercial when needed. Assists customers with questions and interpretations concerning specific code sections, and their application to general and particular situations. Attends and actively participates in staff meetings to improve code enforcement. Prepares and processes various records and reports, such as permits, inspections, time sheets, and utility releases. Seeks to improve and reform department policies, procedures, and workflow to achieve more successful results. Promotes efficient use of County equipment, materials, and supplies. Helps develop and maintain complete, accurate, and current paper records and computer databases. Assists other Commercial Building Inspectors, substitutes for Residential Building Inspectors, unsafe inspectors, and performs other duties as assigned. Maintains valid South Carolina driver’s license. Comprehensively inspects all types of new and existing construction in all occupancy groups, to insure compliance with all applicable building, electrical, mechanical, plumbing, fire safety, handicapped, and energy conservation codes, and County-approved plans, specifications, and standards. Discovers conditions of code non-compliance and issues corrective notices to responsible parties. Firmly, fairly, and courteously enforces building code, zoning ordinance, floodplain management, and other land development regulations of Richland County. Keeps Building Official and Plans Examiners aware of problems discovered in field inspections. Coordinates building inspection activity with relevant County staff and external agencies. Consults with architects, engineers, surveyors, developers, contractors, builders, trades craftsmen, and the general public in person, by telephone, and through correspondence. Assists customers with questions and interpretations concerning specific code sections, and their application to general and particular situations. Attends and actively participates in staff meetings to improve code enforcement and process. Performs building damage assessments after natural or other disasters.
Inspector II
The position regularly interacts with department coworkers, other County departments, external government agencies, architects, engineers, surveyors, developers, contractors, builders, trades craftsmen, and other customers involved in construction activity. The residential inspector works within a detailed and complex knowledge of responsibilities for work that is to be performed, and develops work methods that change on a regular basis due to technology, education, construction code requirements and is responsible for the decisions made. Performs building damage assessments after natural or other disasters. Inspector will be available 24/7 incase of emergency or special assignments (night or weekends) as required by the Director for performance of job duties. General Dimensions This position requires: a Bachelors Degree in construction, engineering or architecture, and 1 year experience in a construction related field, or an associates degree with 3 years experience in a construction related field or 5 years experience with a government jurisdiction as a certified inspector or 7 years experience in the construction industry or what Richland County regards as an equivalent combination of education and experience; Residential inspectors will conduct comprehensive and Life Safety inspections of building construction to ensure compliance with all applicable building, electrical, plumbing, gas, fire, sprinkler, suppression/hood and mechanical codes and related codes and ordinances; to interpret codes as requested for contractors, owners and the general public, and to perform related administrative and technical work as assigned. Inspector must have a thorough understanding of all facets of construction methods and practices, and properties of materials and soils. Must be able to read, interpret and apply detailed and complex building plans and other technical drawings to architectural, electrical, mechanical, plumbing, and other building systems. Must be able to understand and apply all mandatory building codes adopted for use in South Carolina: certifications from the International Code Council as a Residential: Building Inspector, Electrical Inspector, Mechanical Inspector, Plumbing Inspector and Property Maintenance Inspector, allowing, from the date of hire, 12 months for two certifications and to obtain all certifications and the corresponding registrations and licensing as required from the South Carolina Building Codes Council); A valid South Carolina driver’s license is required. ESSENTIAL TASKS As required, comprehensively inspects new and existing one and two-family dwellings, multi-family dwellings of light-frame construction, and commercial buildings of light-frame construction not exceeding 5,000 square feet in total area, to insure compliance with all applicable building, electrical, mechanical, plumbing, fire safety, handicapped, and energy conservation codes, and County-approved plans, specifications, and standards. Assist with unsafe housing inspections and investigations as needed. The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary or any and all other duties as needed. Explains, interprets and provides guidance regarding applicable codes and compliance requirements to contractors, engineers, architects, developers, property owners and others. Plans, schedules and conducts inspections of residential building construction to ensure compliance and life safety with various building codes and County-approved plans, specifications and standards. Conducts life safety, health safety, environmental health, and accessibility and energy conservation inspections for new/existing and unsafe buildings. Maintains thorough and accurate records of inspections; meets with contractors and property owners regarding inspection results; makes recommendations for changes as necessary to achieve compliance; follows up to verify that corrections have been made to comply with codes. Performs building damage assessments after natural or other disasters. Inspector will be available 24/7 incase of emergency or special assignments (night or weekends) as required by the Director for performance of job duties. Issues violation notices and prepares cases for prosecution in the event of non-compliance; testifies in court as necessary. Keeps supervisor informed of inspection progress and any difficult or unusual situations. Performs flood plain inspections, housing inspections and one & two family dwelling inspections as required by International Code Council and State and County Ordinances, laws and regulations. Coordinates inspection activities with zoning officials, public works, engineers, soil & water agency and the Fire Marshal as needed. Certifies that all codes have been satisfied in order to issue certificates of occupancy. Receives and responds to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility. Performs general administrative / clerical work as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, attending meetings, sending and receiving faxes, etc. Maintains knowledge of current County, state and federal codes and regulations related to building inspection. Attends training, conferences, meetings, etc., to enhance job knowledge and skills and maintain certifications. INVOLVEMENT WITH DATA, PEOPLE, AND THINGS DATA INVOLVEMENT: Requires gathering, organizing, analyzing, examining or evaluating data or information and may prescribe action based on such data or information. PEOPLE INVOLVEMENT: Requires persuading or influencing others in favor of a service, point of view, or course of action; may enforce laws, rules, regulations or ordinances. INVOLVEMENT WITH THINGS: Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner. COGNITIVE REQUIREMENTS REASONING REQUIREMENTS: Requires performing skilled work involving rules/systems with almost constant problem-solving. MATHEMATICAL REQUIREMENTS: Requires using mathematics involving the practical application of fractions, percentages, ratios and proportions; or measurements, logarithmic or geometric construction. May use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry, plane and solid, and rectangular coordinates; mathematical classifications or schemes. LANGUAGE REQUIREMENTS: Requires reading technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form. MENTAL REQUIREMENTS: Requires doing specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure. SPECIAL CERTIFICATIONS AND LICENSES: Must possess a valid state driver’s license. Must possess S.C. Building Codes Council, LLR, License as a Residential Combination Inspector; must possess International Codes Council certification as a Residential: Building Inspector, Electrical Inspector, Mechanical Inspector, Plumbing Inspector and Property Maintenance as required by South Carolina Building Codes Council, LLR. Preferred are: Zoning and FEMA - Floodplain certification, CFM. EXPERIENCE REQUIREMENTS: Requires over one year and up to and including seven years. AMERICANS WITH DISABILITIES ACT REQUIREMENTS PHYSICAL AND DEXTERITY REQUIREMENTS: Requires light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. ENVIRONMENTAL HAZARDS: The job may risk exposure to dusts and pollen, extreme heat and/or cold, wet or humid conditions, fumes and/or noxious odors, toxic/caustic chemicals, animals/wildlife, moving machinery, traffic, electrical shock, heights, construction site hazards, disease/pathogens. SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing and speaking ability, color perception, depth perception, texture perception. JUDGMENTS AND DECISIONS: Responsible for guiding others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine. ADA COMPLIANCE Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
Connection Design Engineer
Structural steel contractor located in Columbia, SC seeks connection design engineer to design structurally sound connections in accordance with AISC procedures to meet prescribed loads from contract documents and standards and preferences for fabrication and erection efficiency. Designs must be communicated to structural steel detailers for incorporation in 3D modeling software for the productions of shop drawings. This is a remote position. However, the engineer is expected to commute to the Columbia SC headquarters facility twice per week. Requirements: Master’s degree in civil engineering Professional engineering licensure AutoCAD MathCAD Excel RAM Structural Systems modeling expertise with at least one FEM program such as RISA and STAAD structural steel drawings and familiarity with Tekla consulting engineering with an emphasis in structural steel building Remote position requiring commute to the Columbia SC headquarters facility twice per week. Worksite: 727 Mauney Drive, Columbia SC, 29201
Asphalt Distributor / Tack Truck Driver – Columbia, SC
Reeves Construction Company, the Colas USA subsidiary that operates throughout the states North Carolina, South Carolina, Georgia, and Florida, has been a key partner in the infrastructure growth of the Southeast since the company’s founding in 1955. Reeves is a complete heavy civil highway and site development construction company dedicated to meet the specific needs of the roadway, airport, bridge, and military market. Reeves prides itself for its high company standards of safety, ethics, and performance. To learn more about Reeves visit www.reevescc.com. Throughout Colas USA, we provide competitive pay, outstanding benefits, career advancement opportunities, professional education, and extensive training for every employee. We pride ourselves on upholding the highest standards of safety, environmental conservation, and ethical conduct as we strive to grow our infrastructure products and services through empowering and developing our people, fostering innovation, utilizing new technology, and maximizing vertical integration at all levels of the company’s value chain. To learn more about the Colas USA Family of Companies, please visit www.colasusa.com. Reeves, and the rest of the Colas USA Family of Companies, is part of the Colas Group, the worldwide leader in transportation infrastructure construction and maintenance. For information on our international network visit www.colas.com. Mission We are seeking an individual for the position of Asphalt Distributor / Tack Truck Driver in Columbia, SC. The successful candidate for this role will have an uncompromising focus on safety excellence. Essential Duties & Responsibilities Including, but not limited to: The ability to operate the tack truck. The ability to help the crew with shoveling and other task (when tack truck is not in use). The willingness and ability to keep truck maintained and clean. Heat tank prior to starting of work. Shoot tack on road within specifications. Set string line on edges of road if needed. The willingness to work nights and weekends (if needed). The ability to drive in a safe and consistent manner. Job Requirements Previous experience (preferred). Valid Class A or B CDL (Tanker Endorsement) and good driving record. Must adhere to all Department of Transportation (DOT) and Reeves Construction Company safety regulations. High school education, GED or equivalent work experience. Experience working in and around construction equipment. One or more years' experience in similar field. Must be able to life 45 pounds. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to climb onto and up and down a machine several times a day. Must be able to sit in a machine and operate it for several hours without stopping. Must withstand vibration from job site conditions as well as noise from other equipment. Must be able to use arms, hands, and feet in repetitive motions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach and signal with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee frequently is required to stand and walk. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employees must have 20/40 vision, either naturally or with corrective lenses. Hearing should be excellent or corrected by audio device. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is exposed to moving mechanical parts, outside weather conditions, and vibration. The employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals. The noise level in the work environment is usually very loud. Benefits & Compensation Competitive pay & comprehensive benefits include paid holidays, vacation, life insurance, accidental death & dismemberment insurance, group health plan options (incl. medical, dental & vision, HSA, FSA), short term disability benefits & 401(k)/401(k) Roth w/company match. **This Organization Participates in E-Verify** **Drug-Free Workplace** Colas Inc. and its subsidiaries are an Equal Opportunity Employer. For details on the specifics of this commitment, please click here to view the EEO document. If you are an individual with a disability and require a reasonable accommodation to: to meet the requirements of the role in which you are applying complete any part of the application process access or use the online application process and need an alternative method for applying Please contact Colas Inc. at 973-290-9082 or send an email to ColasRecruiter@colasinc.com.