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GetInsured

Senior Training and Performance Excellence Manager- Contact Center

Columbia, SC 29201

We’re seeking a strategic and innovative Senior Training & Performance Excellence Manager to lead the transformation of training for our fully remote contact center, with a strong emphasis on enhancing customer service representative (CSR) performance, fostering a culture of continuous improvement and accountability, and building capacity for complex scenario resolution and critical thinking in a fast-paced environment. The Senior Training & Performance Excellence Manager is responsible for leading the design, delivery, and continuous improvement of training programs for a high-performing contact center. This individual ensures that all customer service representatives (CSRs), team leaders, and support staff are equipped with the knowledge, skills, and tools needed to deliver accurate, compliant, and empathetic service to consumers seeking health coverage through an Affordable Care Act (ACA) Marketplace or Medicaid programs. The successful candidate will bring aptitude and real-world experience preparing frontline teams to navigate high-volume calls, evolving policy, and real-time problem solving, all while leveraging modern tools and technology. At GetInsured, we value leaders who bring energy, empathy, and execution to every challenge. The right candidate for this role will inspire trust through clear and compassionate leadership, embrace feedback, and bring structure to ambiguity. They will thrive in a rapidly evolving environment and be passionate about advancing equity, quality, and access in public health systems. You’re not just a builder, you’re a bridge, connecting strategy to action, people to purpose, and systems to service excellence. The ideal candidate has a deep understanding of the Affordable Care Act, coupled with contact center performance standards, to drive both consumer satisfaction and operational excellence in full compliance with CMS and HIPAA standards. MAGI Medicaid experience is a plus. You’ll oversee a remote training team, drive curriculum development, and work cross-functionally with Product, Platform, and QA teams to ensure our agents are fully aligned with delivering excellence through customer service. You’ll be required to collaborate closely with the QA team to identify performance gaps and continuously refine training programs, ensuring CSRs meet or exceed quality and productivity standards. The systems and tools agents rely on, including AI, Interactive Virtual Assistants (IVA), IVR, Robotic Process Automation (RPA), and Agent Assist capabilities, are shaping the next generation of contact center support and will help agents deliver accurate, empathetic, and high-quality results in every interaction. This is a remote position with periodic in-office and/or travel requirements. Remote Learning Training Strategy & Development Develop and execute the design and deployment of a comprehensive remote training strategy including onboarding, systems usage, modeling and coaching soft skills, complex case handling, documentation, compliance, and escalations Oversee the design and continual update of all ACA-related training content, including eligibility, enrollment, appeals, special enrollment periods (SEPs), premium tax credits, and state marketplace navigation. Ensure remote learning is engaging, practical, and scalable—leveraging tools like Zoom, Teams, LMS platforms, and virtual labs Oversee real-time new hire support and post-training interventions that drive performance enhancements to Average Handle Time, First Call Resolution, Customer Satisfaction Ratings and accurate service delivery metrics Ensure training content adheres to accessibility standards and accommodates diverse learning styles. Leadership & Team Management Manage and mentor a team of training specialists, instructional designers, and facilitators. Provide coaching and performance evaluations to ensure team effectiveness. Strategic Training Leadership Collaborate with leadership to develop a long-term vision and strategic roadmap for training at scale, aligning training initiatives with organizational goals and marketplace changes. Drive change management efforts during periods of rapid policy or platform shifts, ensuring timely training readiness and stakeholder alignment. Champion a culture of continuous improvement, feedback-informed design, and cross-functional accountability. Represent the training function in executive discussions and with client partners as needed to ensure quality and consistency in service delivery. Tech-Integrated Training Development Serve as the primary training liaison to Product, Platform, and Implementation teams to stay ahead of system updates, new features, and automation changes Translate technical changes (AI, IVA, IVR, RPA, Agent Assist) into digestible training content with real-world application for CSRs Ensure every release, whether involving scripting tool decision trees (Yonyx), platform enhancements, or backend logic, has a corresponding training or job aid in place Cross-Functional Coordination Regularly review QA dashboards, scorecards and performance trends in partnership with QA leads to proactively identify training interventions. Participate in state-specific readiness planning to align training needs to client expectations Lead train-the-trainer efforts and knowledge transfer across departments Curriculum Oversight & Continuous Improvement Lead the design and delivery of blended learning solutions (e-learning, instructor-led, virtual, microlearning). Own the lifecycle of training content, build, audit, sunset, and evolve materials based on business need Establish training KPIs tied to operational performance (QA scores, First Call Resolution, complaints, AHT, escalation rates) Foster a knowledge-first culture: real-time coaching, tight documentation, and feedback-informed updates. Ensure training materials are current, impactful, and adaptable; Built for real-world application and quick iteration in response to evolving business, technology, or policy demands. Qualifications – Required 7+ years of experience in Training, Learning & Development, or Operations within a high-volume contact center environment Proven ability to design and implement training strategies that improve QA scores, first call resolution, customer satisfaction, and operational efficiency Experience managing remote training teams and delivering engaging, virtual instruction Familiarity with AI-powered tools such as Agent Assist, Co-Pilot, and Robotic Process Automation (RPA) within call center settings Strong organizational and project management skills, with a demonstrated ability to drive cross-functional initiatives to completion Instructional design certification and expertise in adult learning methodologies and e-learning tools Data-driven mindset with the ability to interpret performance metrics and translate insights into targeted training interventions Qualifications – Preferred Demonstrated ACA Marketplace operations and regulatory compliance (e.g., CMS, HIPAA, PII/PHI handling) Medicaid knowledge a plus. Experience working cross-functionally with Product, Engineering, or SaaS teams Bilingual English/Spanish preferred to support a diverse consumer base. Experience with various learning platforms to include Microsoft's LMS365, Zensai, Canva and Articulate Technical fluency with systems training with demonstrated experience with platforms such as NICE, Yonyx, Scorebuddy, or custom CRM/IVR tools Prefer Metro Atlanta, GA based but others will be considered Key Competencies Training Strategy & Adult Learning Expertise Policy & Compliance Expertise Operational Excellence Strategic Planning and Execution Leadership & Influence Change Agility & Scalability Analytical Mindset & Customer-First Focus on Quality Empathetic Communication Excellence Technology Fluency (AI, IVA, RPA, Agent Assist)

Posted 3 weeks ago

Smooth Waters Plumbing

Customer Service Representative

Lexington, SC 29072

Hours: MONDAY-FRIDAY (8:00a-5:00p) About us Smooth Waters Plumbing is a small family owned company with over 30 years of experience. We proudly service the midlands of South Carolina. We specialize in residential plumbing, sewer, new installation and repair. We are seeking a highly organized and proactive Customer Service Representative to join our team at Smooth Waters Plumbing. As a Customer Service Representative, you will play a crucial role in ensuring the smooth operation of our office and supporting our team of plumbing professionals. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment Required Skills and Qualifications: High school diploma or GED certificate required 2+ years of CSR/Dispatcher in a trade company (Plumbing Preferred) Intermediate computer skills in managing systems Strong organizational and time management skills, with ability to prioritize tasks effectively Excellent communication skill, both written and verbal Ability to work independently with minimal supervision and collaborate effectively as part of a team Flexibility to adapt to changing priorities and work schedules as needed Geographical knowledge of service area and/or map reading skills Knowledge of basic plumbing terminology and industry experience is preferred Essential Job Functions: Manage all incoming calls, texts and emails on multiple platforms while providing prompt and courteous assistance to clients and team Convert incoming calls to scheduled appointments utilizing company script and optimize routes for efficiency Maintain a KPI score of 80% closing rate or higher Maintain and update customer records with complete and accurate information including job tags Manage CRM Software (HouseCall Pro) keeping track of customers and plumbing techs and maintaining efficiency Follow up on open estimates, service plans, home inspections and happy calls Effectively manage conflict resolution with customers and team through clear communication and addressing concerns expediently Assist in creating marketing materials, including brochures, flyers, and digital content through Canva and video editing through CapCut Help manage the company's social media accounts, posting updates, and engaging with followers Send email campaigns to customers through MailChimp Assist in organizing and attending promotional events and networking functions including some nights and/or weekends Provide support to Service and Office Manager in assisting with projects as needed Ability to drive a motor vehicle and maintain a current driver’s license to commute as needed Physical Requirements: Sitting, standing, walking, lifting or carrying, pushing or pulling, reaching overhead, keyboarding, gross manipulation, fine manipulation, driving, stooping, crouching, speaking, ability to hear, understand and distinguish speech Must be able to work assigned schedules as required by job demands. E04JI802i78j407kmj9

Posted 3 weeks ago

FIRST COMMUNITY BANK (SC)

Float Teller/ CSR

Columbia, SC 29201

Position Summary Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable. Essential Duties and Responsibilities (Other duties may be assigned.) Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc. Balance daily work in accordance with established Bank policies and procedures. Handle proportionate volume of work based on banking office demands to include Teller Capture. Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention. Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals. Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations. Manage risk in every transaction and detect fraudulent transactions to prevent losses Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions. Qualifications High school diploma or equivalent required. Cash handling experience preferred. Effective oral and written communication skills. Excellent customer service and interpersonal skills. Demonstrate willingness and desire to interact in a team environment. Ability to prioritize and multi-task. Ability to compute basic to moderately complex math calculations. Basic problem-solving and analytical skills. Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form. Proficiency in using personal computers and office products (e.g., Word, Excel). Salary Range: $15.00 to $16.00 per hour

Posted 3 weeks ago

State of South Carolina

General Maintenance Tech II – 60026273

Columbia, SC 29201

JOB The mission of the SC Commission for the Blind (SCCB), established in 1966, is to provide quality individualized vocational rehabilitation services, independent living services, and prevention-of-blindness services to South Carolinians who are blind or visually impaired leading to competitive employment and social and economic independence. Our goal is to become a national model vocational rehabilitation agency for people who are blind and visually impaired, demonstrating quality services, accountability, innovation, effectiveness and efficiency. Do you want a career doing meaningful work that has a positive impact on people’s lives? Have you thought about a career in state government but weren’t sure how or where to begin? The SCCB is looking for hard working passionate individuals such as you! Every SCCB employee is important and a career with the SCCB will give you the opportunity to grow professionally and personally as you play a crucial role in the delivery of services to South Carolinians with visual impairments. The SCCB is currently recruiting for a dedicated and skilled General Maintenance Tech II to provide general maintenance of the Business Enterprise Program (BEP) vending equipment and perform maintenance of stand locations throughout the State. This role is vital to keeping vending operations running smoothly across the state, combining hands-on equipment repair with broader facilities support. If you’re someone who thrives working independently and takes pride in precision work—we want to hear from you. Under limited supervision the General Maintenance Tech II will provide general maintenance and repairs to vending machines. These duties include but are not limited to: Diagnose and repair vending machines, cold food machines and related electrical/ mechanical components.Perform preventative maintenance on a scheduled basis to reduce downtime. Conduct routine inspections of roadside vending shelters and address maintenance concerns.Calibrate machines as needed. Document all repairs and maintenance activities accurately in maintenance management software. Coordinate with external contractors when necessary for specialized repairs.Communicate issues and part needs with the Facilities Director, Facilities Manager, Business Enterprise Program (BEP) Consultants and Blind Licensed Vendors.Load, unload, and move equipment using pallet jacks or other tools.Conduct routine inspections of facility equipment (lighting, plumbing, HVAC filters, etc.). Perform minor carpentry, painting, or drywall repairs.Travel daily throughout the state to perform repairs.Frequent in-state travel is required. EXAMPLE OF DUTIES Trades experience that is directly related to the area of employment. Agency Requirements: A High School Diploma or equivalent; trade school certification is a plus. Must possess a valid driver's license with a clean driving record. SUPPLEMENTAL INFORMATION The SCCB is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to, lactation), national origin, age (40 or older), disability or genetic information.The SCCB offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children, 15 days of annual (vacation) leave per year*, 15 days of sick leave per year, 13 paid holidays, Paid Parental Leave, Relocation reimbursement**, State Retirement Plan and Deferred Compensation Programs, and Public Service Loan Forgiveness. *Employees holding FTE status earn additional annual leave the longer they remain employed with the state. **Eligible new hires from out-of-state may receive up to $5,000 in reimbursements for certain expenses, pursuant to Section 8-11-135 of the South Carolina Code of Laws.A copy of your transcript may be uploaded as an attachment to the application. Upon hiring, candidates must submit official college transcript(s) or diploma(s) for degree(s) obtained. Failure to produce an official, certified transcript may result in not being hired or termination.

Posted 3 weeks ago

Ryder System

Warehouse Material Handler

Columbia, SC 29209

Position Description: Ryder is immediately hiringa Permanent Full Time Material Handler in Columbia, South Carolina Warehouse Positions Pay Weekly Hourly Pay: $16.50 per hour Apply Here with Ryder Today Click here to see and hear it from a Ryder Supply Chain Employee: https://RyderCareers.Video/MaterialHandlers We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment Products Being Handled: Boxed pasta products Equipment: Stand-up Forklifts Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with Ryder today Apply Online Today or Text "Columbia Days" to 904-541-8574 We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT! Warehouse Positions Pay Each Week On the Job Paid Training Medical, Dental, Vision, 401 K etc. Start at 30 Days Paid Time Off 401 K offers a company match HIGH VALUED Stock at 15 % Employee Discount Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more Safety Gear PROVIDED Safety is Always the First Priority State of the Art Equipment and Caring Leadership Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/ We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday EEO/AA/Female/Minority/Disabled/Veteran Requirements: High school diploma or equivalent preferred One (1) year or more related warehouse and/or powered industrial truck experience preferred Valid Forklift Operator's License certified Strong verbal and written communication skills Ability to work independently and as a member of a team Ability to be a team player and able to work within a diverse work environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Able to work within a diverse work environment Highly thorough and dependable Must be punctual and have a good attendance record Performs work independently with minimal supervision Possesses a high degree of initiative Demonstrates a high level of accuracy, even under pressure Ability to lift and/or push/pull up to 35 lbs Ability to stand for long periods of time Ability to work using health and safety methods Must be available to work on a flexible schedule on the various work shifts Detail oriented with excellent follow-up practices Responsibilities: Perform warehouse function, which may include loading, picking, packing, shipping, receiving, forklift operation, and, cycle counting Performing duties within performance measurement guidelines of the contract Responsible for the accurate picking and packing, auditing, tote induction, staging of products and loading and unloading of trucks Responsible of dealing with day to day paperwork in a warehouse environment (i.e. picking sheets, returns, bills of lading, etc.) Provide technical and maintenance support for different aspects related to the automated packing system during the core shift hour of production Performing duties within performance measurement guidelines of the contract Performs other duties as assigned. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Posted 3 weeks ago

Ryder System

Material Handler – Days

Columbia, SC 29209

Position Description: Ryder is immediately hiring Permanent Full Time Stand-Up Forklift Operators in Columbia, South Carolina Warehouse Positions Pay Weekly Hourly Pay: $16.50 per hour Overtime Pay: $24.75 per hour Additional Pay: $4.00 per hour extra, when working a weekend day Schedule: First Shift 6:00 am - 6:00 pm. 2 days on, 2 days off, and 3 days on. 36 hours one week and 48 the next, in continuous cycle - every other weekend will be a 3 day weekend off. Apply Here with Ryder Today Click here to see and hear it from a Ryder Supply Chain Employee: https://RyderCareers.Video/OptimizedWarehouse We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain Environment with State of the Art Equipment Products Being Handled: Boxed pasta products Equipment: Stand-up Forklifts Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with Ryder today We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT! Warehouse Positions Pay Each Week On the Job Paid Training Medical, Dental, Vision, 401 K etc. Start at 30 Days Paid Time Off 401 K offers a company match HIGH VALUED Stock at 15 % Employee Discount Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more Safety Gear PROVIDED Safety is Always the First Priority State of the Art Equipment and Caring Leadership Click Here to See All Ryder Careers: https://jobs.ryder.com/jobs/ We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday EEO/AA/Female/Minority/Disabled/Veteran Requirements: High school diploma or equivalent preferred One (1) year or more related warehouse and/or powered industrial truck experience preferred Valid Forklift Operator's License certified Strong verbal and written communication skills Ability to work independently and as a member of a team Ability to be a team player and able to work within a diverse work environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Able to work within a diverse work environment Highly thorough and dependable Must be punctual and have a good attendance record Performs work independently with minimal supervision Possesses a high degree of initiative Demonstrates a high level of accuracy, even under pressure Ability to lift and/or push/pull up to 35 lbs Ability to stand for long periods of time Ability to work using health and safety methods Must be available to work on a flexible schedule on the various work shifts Detail oriented with excellent follow-up practices Responsibilities: Perform warehouse function, which may include loading, picking, packing, shipping, receiving, forklift operation, and, cycle counting Performing duties within performance measurement guidelines of the contract Responsible for the accurate picking and packing, auditing, tote induction, staging of products and loading and unloading of trucks Responsible of dealing with day to day paperwork in a warehouse environment (i.e. picking sheets, returns, bills of lading, etc.) Provide technical and maintenance support for different aspects related to the automated packing system during the core shift hour of production Performing duties within performance measurement guidelines of the contract Performs other duties as assigned. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Posted 3 weeks ago

84 Lumber

Industrial Maintenance Mechanic

Lugoff, SC 29078

Overview: The Maintenance Mechanic is responsible for maintaining, troubleshooting, and repairing mechanical, electrical, pneumatic, and hydraulic equipment in a fast-paced manufacturing environment. This position plays a critical role in ensuring the operational efficiency and safety of all plant machinery, including automated lumber saws, hydraulic systems, forklifts (diesel and propane), and pneumatic systems. The ideal candidate will have a strong mechanical aptitude, hands-on experience with industrial machinery, and the ability to perform preventative and corrective maintenance with minimal supervision. Schedule: Monday through Friday from 6:00 am to 4:00 pm (Eventual Saturdays during peak season) Pay: $25 - $30/hr Monthly and quarterly incentives Full benefits after 60 consecutive days of employment include: - Dental, health and vision insurance - Company-paid life insurance - Holiday pay - Sick, personal time and PTO - 401(k) match - Profit sharing and much more! Responsibilities: Perform regularly scheduled maintenance of all equipment/machinery. Maintain equipment/machinery within tolerance of quality standards. Train operators on correct operating and maintenance procedures. Audit daily checks. Maintain safe work/machine environment Qualifications: Able to read and write in their primary language. Able to stand for long periods of time. Able to lift 50 pounds. Basic math skills

Posted 3 weeks ago

MERSINO

Sales Representative – Dewatering/Deep Well Systems

Hopkins, SC 29061

Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. We’re seeking an experienced sales professional with a strong background in the dewatering industry, specifically deep well systems, to support our growth across the East Coast, from New England to the Carolinas. The ideal candidate will have existing relationships with key players in the market, including contractors, design engineers, and municipal or private developers. This role will focus on opportunities tied to large-scale construction projects requiring dewatering solutions for foundational work. Job Summary: The primary responsibility of the Sales Representative (Sales Rep) is to drive business development within the assigned territory; to serve as a representative of the company, ultimately acting as our clients’ agents ensuring they receive premium products with a high degree of customer satisfaction in a manner that is profitable for the company. In this capacity, the Sales Rep owns the outcome of every single job/project/rental, including finding the opportunities, quoting the job, procuring an order, coordinating the logistical details the project requires, ensuring quality workmanship by our crews in a productive fashion, resulting in profitable execution when meeting clients’ needs. Typical Duties and Responsibilities: Develop the skills and product/service offerings knowledge necessary to become a technical expert in our business Respond immediately to customer phone calls, emails, questions, issues, and concerns Prepare and submit to the SM a weekly schedule detailing their plan of attack for the next week Submit reports detailing each and every call that is made to prospective customers via the CRM Regularly maintain the CRM to ensure quality information is entered and that proper follow up / follow through occurs in a timely fashion Scour their territory for all leads, staying on top of the bid spec market, cold calling new prospects, and maintaining long-time clients Attend pre-bids, meets with prospective clients at their office to review jobs, visits job sites prior to bidding, etc. Immediately responds to customers when they have an issue with an active project by dealing with the challenges head-on and bringing the right resources to the forefront as required Research, obtain, organize, analyze and report sales/marketing data for their respective territory Assist in identification and development of customer base Develop comprehensive business plans for meeting objectives at the beginning of each quarter Plan and coordinate special events Attend industry functions to help promote the image and recognition of the company within the branch territory Ensure that safety programs are adhered to on all projects Secure change orders for any work that falls outside of the original scope of work as required, utilizing company resources as necessary Complete the sales cycle by assisting in the collection process to ensure outstanding receivables are collected Plan and execute ongoing strategic and operational sales planning and management activities Prepare regular and periodic reports detailing performance of assigned territory and accounts Prepare and submit quotations and reports to senior management and customer representatives Evaluate financial and sales management data and prepares relevant analyses and reports Prepare invoices, financial reports, sales reports and analyses in support of territorial goals and activities Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: Associate’s degree in related field or equivalent experience Experience in construction equipment rental, sales, manufacturing, or managing construction projects Planning and organizational skills in handling multiple projects Proficient in PC software applications Ability to work effectively with others Ability to read schematics, blueprints, and/or technical manuals Knowledge of budgeting, cost estimating and bidding procedures Skills in workflow analysis and management Knowledge of contract documents and specifications Use assigned computers, equipment and software in performance of all assigned duties Specific Expectations: A professional demeanor Excellent written and verbal communication skills The ability to work under pressure to meet deadlines Ability to work flexible schedule to meet job requirements Ability to travel Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled

Posted 3 weeks ago

American business solutions inc

QA Lead

Columbia, SC

Daily Duties / Responsibilities: Responsible for performing tests on technical solutions to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to technical problems Develop test strategies and detailed test cases to validate data pipelines and transformations. Create automated test scripts using Python for ETL processes. Write advanced SQL queries for data profiling, validation, and debugging across various platforms (e.g., SQL Server, Oracle). Automate ETL validation processes using Python and Pytest frameworks. Conduct Web UI automation using Selenium for front-end validation of data-driven applications. Implement REST API test automation to validate microservices and data ingestion endpoints. Work closely with data engineers, analysts, and business users to clarify requirements and understand data flows. Perform regression testing of ETL jobs during enhancements or maintenance cycles. Build reusable Python-based test frameworks to automate ETL testing. Integrate test automation into CI/CD pipelines. Validate performance benchmarks and ensure ETL jobs scale with data volume. Document test results, defects, and communicate findings effectively. Work with tools such as Apache Airflow, Prefect, or similar orchestration platforms (a plus). Use Git for source control and tools like JIRA or Azure DevOps for test case and defect management. Required Skills: 3+ years translating business requirements or policy documentation into test cases and scenarios. 3+ years building test cases and scenarios into test systems 5+ years Automating ETL validation processes using Python and Pytest frameworks 5+ years Creating automated test scripts using Python for ETL processes. 3+ years Writing advanced SQL queries for data profiling, validation, and debugging across various platforms (e.g., SQL Server, Oracle). 1+ year Conducting Web UI automation using Selenium for front-end validation of data-driven applications. Preferred Skills: Integrate test automation into CI/CD pipelines.

Posted 3 weeks ago

C.R. Jackson

Equipment Operator

Columbia, SC 29210

Equipment Operator C.R. Jackson, Inc., is a family-owned asphalt and highway-heavy construction company that has been serving South Carolina for fifty years. Our scope of work includes complex highway construction projects; private and public site development; asphalt paving from parking lots to interstates; cement stabilization of soils and reclamation of roadways; sewer and water system construction; installation of all manner of drainage systems; and hot mix asphalt sales. We have a presence in over half of South Carolina’s 46 counties with seven asphalt plants and 400 team members. While the growth that we have experienced over the years has positioned us as one of the largest asphalt producers in the state, we haven’t lost sight of the values Richard Jackson started with in 1972. C.R. Jackson, Inc. expects and rewards a commitment to respect, integrity, accountability, and excellence in every facet of our business. POSITION SUMMARY: C.R. Jackson, Inc., is looking for experienced Equipment Operators who are self-motivated and are team players. This position is an hourly, skilled craft position that will work alongside our construction crews performing, at a minimum, the job responsibilities below while maintaining the culture that C.R. Jackson is built around. This position will be located anywhere within our working footprint in South Carolina. ESSENTIAL JOB RESPONSIBILITIES: · Perform proper pre/post-shift equipment maintenance. · Keep equipment clean. · Strong hand, foot, and eye coordination is required to safely operate equipment. · Assist with general housekeeping of the job site. · Be flexible to perform other craft duties as needed. · Have a production and safety mindset while providing the highest quality product. · Comply with all company policies, procedures, and safety requirements. KNOWLEDGE, SKILLS & QUALIFICATIONS: · Minimum of 2 years of Equipment operation is required. Emphasis on roads, highways and bridges is preferred. · A high school diploma or general education degree (GED) is preferred. · Must be able to understand/follow work directions and communicate effectively with supervisors and other crew members. · Must maintain a good attendance and safety record. · Must have the ability to work in a high production environment and respond quickly and effectively under pressure and deadlines. · Must pass a drug screen prior to employment and comply with the company’s Drug Free Workplace standards. · Must meet the company’s employment standards with regard to background checks. · Must possess a valid driver’s license with the flexibility to travel to job sites within South Carolina if necessary · May have to work nights and weekend shifts if the job schedule requires. · May be required to operate other equipment as needs arise. PHYSICAL DEMANDS · Regular physical effort including standing and walking is required during a regular shift. · Must be able to stoop, bend, reach with hands and arms, crouch and kneel as required for operation and/or maintenance of equipment. · Must be able to withstand long periods of sitting when operating equipment. · Work with hands to operate the equipment controls. · Must have the ability to carry and lift up to 50 pounds. · Must maintain alertness to the motion and activities of people and other equipment on the construction site. · Will be required to frequently walk on uneven surfaces. · Must be able to climb on and off of heavy equipment safely. · Will be required to work in varying weather conditions and work environments including hot or cold temperatures and dusty, wet, noisy, etc. environments. · May be required to work on job sites close to live lanes of traffic. BENEFITS · Health, Dental, & Vision Insurance · Matching 401k Program · Paid Vacations & Holidays · Short-Term & Long-Term Disability Insurance · Merit bonus program C.R. Jackson, Inc. is an Equal Employment Opportunity Employer.

Posted 3 weeks ago