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Job Title: Revenue Cycle Manager Company Overview: Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization’s values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health. Position Summary: Revenue Cycle Director and is responsible for managing, supporting, training and disciplining the Revenue Cycle Staff. Additionally, the Revenue Cycle Manager is responsible for overseeing the day to day operations of the Revenue Cycle department, while consistently analyzing daily claims activity and communicating Billing updates and deficiencies that impact the Revenue Cycle to various department heads and the Revenue Cycle Director. The Revenue Cycle Manager adheres to Cooperative Health’s Mission, Vision and Values and exemplifies excellent leadership and work ethics. The Revenue Cycle Manager ensures that the proper results, controls and measurements are in place to optimize collections and maximize productivity. This position will report to the Revenue Cycle Director and will work collaboratively with the Senior Practice Management Revenue Cycle Analyst while working closely with all levels of management. Principal Accountabilities/Responsibilities: Develop, implement and oversee effective billing and collection procedures of staff. Develop, implement and oversee procedures for the review, appeal and resubmission of all claim denials. Manage, Develop, implement and oversee procedures for the posting/uploading of all third party payments received, confirmation of deposits and the reconciliation of discrepancies. Analyze claims data and suggest/implement procedures to maximize HEDIS and incentive revenue collections (i.e., level II HCPCS codes, ICD-10 and CPT modifiers). Conduct quality assurance and accuracy audits of staff. Compile requested statistical, financial, billing or auditing reports. Assure compliance with applicable laws and regulations related to billing. Perform billing analysis to ensure that the Billing Department is maximizing cash receipts. Continuously monitor Outstanding AR and address areas of concern. Analyze and monitor Denial trends amongst various payers. Assist Revenue Cycle Director with developing and updating billing policies Open cases with Practice Management vendor to troubleshoot and resolve issues as needed. Attend internal and external meetings that pertain to Billing. Implement processes and procedures to improve staff efficiency. Monitor and manage charge posting, claim creation, billing, and collection operations. Responsible for all Training and Development of Staff. Responsible for monitoring daily Claim Errors and Rejections. Manage processing of Patient Refunds. Assist with ongoing Training of various departments as directed by Revenue Cycle Director. Recruitment of staff. Conduct routine staff meetings. Responsible for delegating workload to staff. Responsible for disciplining staff. Build, maintain and improve billing and collections processes. Responsible for periodic, monthly and quarterly claim and GSP audits. Encourage motivation and cohesiveness amongst the staff. Responsible for Performance evaluations of staff. Responsible for monitoring and approving staffs attendance and Time off. Responsible for disciplining staff. Responsible for holding staff accountable and enforcing policy. Handle routine correspondence and other administrative tasks, as required. Performs other duties as assigned. Education & Experience: Associates Degree or higher, 10 years of relevant work experience, 10 years of supervisory experience, Proven record managing people and building teams, Demonstrated knowledge of medical coding, Medical coding or billing certification, RHC or FQHC billing/coding/rev cycle experience, Previous experience in EHR/PMS environment, Proficiency in Microsoft Office – Excel, Word, Outlook. Competencies Knowledge of organizational policies, procedures, systems and objectives. Knowledge of various payer guidelines. Knowledge of CPT, CDT, ICD-10, EOB and ERA. Knowledge of computer systems and applications. Skills in planning, organizing and multitasking. Skills in exercising initiative, judgment, problem-solving and decision-making. Skills in gathering and analyzing data. Skills in identifying and resolving problems. Excellent listening, written and communication skills. Effective Denials management, and excellent claims management experience from charge capture to receipt. Ability to create an atmosphere which encourages cohesiveness, motivation, innovation and high performance. Physical Demands Prolonged periods sitting or standing Must be able to lift up to 25 pounds. Be able to sit, stand, stoop, squat for extended periods of time throughout the day. Standing or walking for extended periods throughout the day. Company Conformance Statement In the performance of respective job assignments, all employees are required to conform with Cooperative Health’s: Board approved policies and procedures; Confidentiality and professional provisions; Compliance program; and Standards of conduct.

Job Title: Charge Nurse (RN) Company Overview: Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization’s values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health. Position Summary: The Charge Nurse is responsible for the supervision of nursing staff members at his/her designated facility. He/she will be responsible for assigning duties, examining work for exactness, neatness, and conformance to policies, procedures, and applicable laws. The Charge Nurse will work under the supervision of the Clinical Practice Administrator and or Chief of Clinical Operations and will assure continuous quality improvement in collaboration with other members of the healthcare team. Principal Accountabilities/Responsibilities: Assumes the authority, responsibility and accountability of directing the shift. Plans, organizes and directs shift activities. Works directly with the Director of Nursing regarding issues or concerns. Maintains reporting responsibility to the Director of Nursing. Monitors staff activity and productivity. Assists in conducting performance evaluations Ensures that personnel adhere to general policies and procedures at all times. Makes recommendations in the development of department policies/procedures/position descriptions/standards and related documentation. Maintains confidentiality of all pertinent patient care information to assure patient rights are protected. Assures staff does the same. Provides on the job training to new departmental personnel. Attends and participates in workshops, seminars, etc. to keep abreast of current changes in the healthcare field, as well as to maintain a professional status. Maintains accurate statistical data and compile monthly reports for administration and/or medical staff as requested. Education & Experience: Current RN license for the state of South Carolina Required Must have graduated from an accredited institution/nursing program. Minimum of 1 year in a leadership role. Individuals who are Bi-lingual/Bi-cultural are encouraged to apply. Medical Office Experience preferred Must possess the ability to make independent decisions when circumstances warrant. Must possess the ability to deal tactfully with personnel, patients, visitors, family members and the general public. Must be flexible, demonstrate initiative and have a pleasant attitude. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices. Must be able to cope with the mental and emotional stress of the position. Must have effective verbal and written communication skills Must possess typing skills and general computer experience Competencies Occasional weekends and/or evening hours may be required. Attends training programs as authorized or directed. Represents the program at community meetings as assigned; attends meetings and/or training sessions as required and participates on committees as directed. Performs other duties as assigned. Physical Demands Prolonged periods sitting or standing Must be able to lift up to 25 pounds. Be able to sit, stand, stoop, squat for extended periods of time throughout the day. Standing or walking for extended periods throughout the day. Company Conformance Statement In the performance of respective job assignments, all employees are required to conform with Cooperative Health’s: Board approved policies and procedures; Confidentiality and professional provisions; Compliance program; and Standards of conduct. **Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training

Job Title: Revenue Cycle Billing Specialist Company Overview: Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina since 1981. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization’s values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health. Position Summary: The Revenue Cycle Specialist-Biller 1 is responsible for tracking, collecting, posting and managing claims from the time of claim submission to payment. Maintenance of all billing related documentation to insure accurate and timely billing in strict compliance with Medicare, Medicaid, commercial insurance and private pay reimbursement sources. Responsible for follow up on all accounts receivable balances. Principles Responsibilities: Prepares and submits clean claims to various insurance company’s either electronically or by paper. Answers questions from patients, internal staff and insurance companies. Contacts insurance companies regarding problem or unpaid claims. Ongoing review of aging reports to determine reason for unpaid claims. Identifies and resolves patient billing inquiries. Prepares, reviews, and sends patient balance letters. Tracks and reports status of delinquent claims. Ensures that all charges are processed within acceptable time period by insurance payer. Performs various collection actions including contacting insurances and patients by phone. Documents and follows up on claims, client requests and issues. Corrects and resubmits claims to payers. Tracks and manages claim denials from insurance companies. Processes payments from insurance companies and prepares a daily deposit. Participates in educational activities and attends monthly staff meetings. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Maintains knowledge of all new features, functions, issues, and upgrades of Athena. Perform other duties as assigned. Competencies: Ability to embody the mission and vision of Cooperative Health. Excellent written and verbal communication and problem solving skills. Ability to communicate with people from a variety of socioeconomic and cultural backgrounds. Ability to prioritize, organize and carry out work assignments independently and efficiently. Ability to maintain appropriate degree of confidentiality. Other duties as assigned. Education & Experience: 3+ years of previous medical collections experience in Adult, Family Practice and/or Pediatrics with general insurance billing practice knowledge, required. Must have 3-4 years of experience in CPT & ICD-9/10 Coding. Billing related background in physician clinic setting preferred with experience in managing accounts receivable. Athena experience preferred. Minimum Associate degree. Additional appropriate education may be substituted for one year of billing experience. Individuals who are bilingual are encouraged to apply Physical Demands Prolonged periods sitting or standing Must be able to lift up to 25 pounds Be able to sit, stand, stoop, squat for extended periods of time throughout the day Standing or walking for extended periods throughout the day Company Conformance Statement In the performance of respective job assignments, all employees are required to conform with Cooperative Health’s: Board approved policies and procedures; Confidentiality and professional provisions; Compliance program; and Standards of conduct. **Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training

Job Title: Good Samaritan Coordinator II Company Overview: Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina since 1981. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization’s values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health. Position Summary: The GSP Coordinator II is responsible for reviewing and determining final eligibility for the Sliding Fee Program. The GSP Coordinator II is responsible for tracking and communicating errors at the site level to the Revenue Cycle Supervisor and is also responsible for contacting the patients for additional information. In addition, the GSP Coordinator II is responsible for identifying Medicaid and Medicare eligibility and reviewing patient accounts for necessary billing adjustments and refunds. The GSP Coordinator II will be cross-trained in billing functions to assist with overall AR. The GSP Coordinator II will work overtime as needed to assist with billing or GSP projects. The GSP Coordinator II also is responsible for participating in ongoing interdepartmental trainings and other tasks as assigned by the Revenue Cycle Supervisor and Revenue Cycle Director. Principles Responsibilities: Working special projects. Accounts receivables AR projects. Cross-trained to work assigned insurances or special contracts. Posting custom transaction adjustments for AR (as assigned). Assist with various billing projects. Daily auditing and processing of GSP Applications. Same day approval and processing of GSP Renewals from the sites (as applicable). Responsible for logging, monitoring and following up on all pending applications. Responsible for loading notes for Palmetto Access effective and expiration dates. Ongoing updates and corrections to Patient Demographics within the Practice Management system and entering Notes. Responsible for inputting demographics of GSP approval into Practice Management System. Respond to internal and external calls and emails regarding patient balances and application statuses. Responsible for keeping accurate files of all GSP and Palmetto Access Applications. Ongoing communication with Palmetto Access regarding the processing of Palmetto Access Applications. Monthly adjustments and write-offs for all GSP from Accounts Receivables. Responsible for mailing out correspondence regarding GSP Renewal and additional information for approval. Determination of Medicaid Eligibility and other community services. Initial training of GSP for all new hires as directed by supervisor. Attends workshops, seminars, etc. regarding indigent patients and community resources. Works closely with Outreach Coordinator on the GSP applications for special contracts. Responsible for submitting GSP logs and specialty adjustment reports daily via email. Submit Weekly Updates via email regarding ongoing errors and/or trends of noncompliance. Participates in annual audits. Responsible for other tasks and duties as directed by Supervisor. Other duties assigned. Competencies: Ability to embody the mission and vision of Cooperative Health. Excellent written and verbal communication and problem solving skills. Ability to communicate with people from a variety of socioeconomic and cultural backgrounds. Ability to prioritize, organize and carry out work assignments independently and efficiently. Ability to maintain appropriate degree of confidentiality. Education & Experience: High school diploma or equivalent required; Associate degree preferred. Experience in the medical and/or billing field with primary focus in daily clinic billing. Additional appropriate education may be substituted for one year of billing experience. Must have good decision-making skills and be able to resolve account issues. Knowledge of CPT & ICD-10 Coding a plus. Able to work at a consistent and efficient pace independently. Must be careful, detail-oriented, hard- working and have excellent follow-through on assignments. Data entry proficiency with ability to use a calculator and accurate keyboard skills. Ability to prioritize and work independently. Ability to manage multiple projects; organize and schedule tasks to meet all deadlines. Excellent organizational skills, ability to manage multiple tasks and meet deadlines. Sufficient computer competency; working skill set for Word and Excel. Must display professional attitude and maintain professional appearance. Must be able to follow written and oral instructions. Must be able to speak and present in front of an audience. Must be able to work as part of a Team and foster the “Team” concept. Ability to prioritize, meet deadlines and willing to work Over-Time as needed. Physical Demands: Prolonged periods sitting or standing Must be able to lift up to 25 pounds Be able to sit, stand, stoop, squat for extended periods of time throughout the day Standing or walking for extended periods throughout the day Company Conformance Statement In the performance of respective job assignments, all employees are required to conform with Cooperative Health’s: Board approved policies and procedures; Confidentiality and professional provisions; Compliance program; and Standards of conduct. **Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.

Job Title: Float Staff Nurse (LPN) *This Position Will Require Traveling to offices in Richland, Lexington, Newberry, and Fairfield* Company Overview: Cooperative Health has been serving the Midlands area since 1981. We are South Carolina’s largest and most cost-effective community health center system and we are hiring! We are looking for people who are passionate about providing accessible, high quality, compassionate healthcare in the Spirit of the Good Samaritan. Position Summary: The Float Pool Staff Nurse will work under the supervision of the Assistant Director of Nursing (ADON) and will assure provision of care to the assigned patient population in a professional manner. The Float Pool Staff Nurse will utilize the nursing processes and principles of continuous quality improvement in collaboration with other members of the healthcare team. Principal Accountabilities/Responsibilities: Travel to multiple locations to render care under the direction of the Charge Nurse at the assigned location. Patient assessment to include: collecting a comprehensive medical history, medication reconciliation, as well as performing telephone and in-person triage, as needed. Check patient’s vital signs and history as well as drawing blood, give vaccinations, and give other health-related testing, as needed. Use good judgment in making independent decisions when circumstances warrant such action. Maintain confidentiality of all pertinent patient care information to assure patient rights are protected. Attend and participate in workshops, seminars, etc. to keep abreast of current changes in the healthcare field. Work with the Charge Nurse at assigned location to ensure that the department is maintained in a clean and safe manner for employees and patients by assuring necessary equipment and supplies are maintained to perform such duties/service. Other duties as assigned Education & Experience : Current LPN or RN license for the state of South Carolina, required Current BLS certification. Must have graduated from an accredited institution/nursing program. Individuals who are Bi-lingual/Bi-cultural are encouraged to apply. Experience with Athena, preferred. Must be able and willing to drive to all four counties (Fairfield, Lexington, Newberry, Richland) covered by Cooperative Health. Medical office experience, preferred. Reliable transportation. Physical Demands Prolonged periods sitting or standing Must be able to lift up to 25 pounds. Be able to sit, stand, stoop, squat for extended periods of time throughout the day. Standing or walking for extended periods throughout the day. Company Conformance Statement In the performance of respective job assignments, all employees are required to conform with Cooperative Health’s: Board approved policies and procedures; Confidentiality and professional provisions; Compliance program; and Standards of conduct. **Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.

*FedTec Overview:* FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and a unique shoulder-to-shoulder mission experience, all geared towards enabling our clients, their agencies, and every American to thrive. We use the same approach as our employees, building meaningful and lasting relationships to meet their evolving needs and help them grow. We are excited to welcome you to our family. *DESCRIPTION OF SERVICES:* When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. We believe that positive energy attracts like-minded individuals, which is why we have such exceptional people on our team. Just as you'd do for your own family, we prioritize your safety, health, and happiness. That's why we've created the FedTec Total Well-Being program, offering benefits like: Comprehensive medical, dental, and vision plans. These plans encompass a range of beneficial features, such as Telehealth virtual care programs, and access to resources to support your physical and mental well-being. Generous paid time off for relaxation and rejuvenation. Financial security through 401k, company-paid short and long-term disability, life insurance, and additional voluntary coverage. Support for your life and family with access to an Employee Assistance Program, Pet Insurance, and Prepaid Legal services. Recognition and growth opportunities through our Rewards & Recognition and Learning & Development programs. Our newest addition, the FedTec Fit Program, features an on-staff Fitness Coach who provides personal and group sessions, company fitness challenges, and ongoing support for your fitness goal *Job Title:* Enterprise IT Project Manager *Location:* 2600 Bull Street, Columbia, SC 29201 *Work Type:* 100% Onsite *Residency Requirement:* Must be a current South Carolina resident (no relocation permitted) *Duration:* 12 Months (Potential for extension) *Minimum Education:* Bachelor’s Degree *Certifications Required:* Certified associate in project management (CAPM) or PMP *Job Summary:* The *Enterprise IT Project Manager* will oversee complex, multi-agency enterprise projects with significant risk and visibility. This position requires strong leadership, communication, and organizational skills to manage cross-functional teams and ensure successful project outcomes aligned with agency goals. *Key Responsibilities:* * Define project objectives, scope, and deliverables across multi-agency initiatives * Manage full project lifecycle using formal project management methodologies * Create project documentation, prepare status reports, and manage communication plans * Evaluate risks and implement mitigation strategies * Oversee state procurement processes and vendor negotiations * Review project proposals and manage stakeholder expectations * Monitor project timelines, quality standards, and compliance with laws and regulations * Deliver training and workshops to support project management best practices *Qualifications:* *Minimum Requirements:* * Bachelor’s degree in Business Administration, IT, Communications, Management Information Systems, or related field * 3+ years of experience managing IT projects of moderate complexity and risk * PMP or CAPM certification required *Preferred Skills & Experience:* * Expertise in enterprise-level IT project delivery * Experience with financial systems, enterprise reporting, or digital transformation projects * Familiarity with state government procurement, budgeting, and regulatory environments * Strong interpersonal and communication skills * Experience in project reporting, change management, and performance tracking Ability to manage multiple priorities in a high-pressure, deadline-driven environment Job Types: Full-time, Contract Pay: $115,624.08 - $137,246.20 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

Job Description: Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. SUMMARY The selected candidate will be able to perform a variety of duties with a focus on Accounts Receivables, Accounts Payable, Dispatching, invoicing, maintain various files and other functions as needed. The incumbent will be able to prepare and/or maintain Excel and Word documents for correspondence, forms, orders, etc. The individual must be able to display professionalism and use tact on the telephone when talking to customers and other employees. Individual must be cross trained in all office administration functions. The candidate will perform various other clerical functions as necessary. Supervisory Responsibilities This position has no direct or indirect supervisory responsibilities. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience High school diploma or GED Desired Education/Experience Associates Degree in a business related field is preferred, but not required. Certificates and Licenses None Job —Specific Knowledge To perform this job successfully, the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job. • Customer Service - highly professional demeanor with excellent telephone skills and etiquette. Utilizes various interpersonal styles and communication methods to positively assist and influence customers. • Problem Solving - fundamental role in finding ways to address all types of problems by having a good approach to a problem without being ineffective, favoring or causing painful consequences. • Safety at Work - learns to keep the organization safe from different risks by developing a high sense of alertness that detects danger from afar and stops it before it causes risk, danger or injury to themselves, or others. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies. Technical and Communication Skills • Ability to learn new technology • Excellent phone and communication skills. • Basic knowledge of / working knowledge of Windows applications and Microsoft Office programs such as Word and Excel. Quality • Demonstrates accuracy and thoroughness. • Looks for ways to improve and promote quality. • Applies feedback to improve performance. • Monitors own work to ensure quality. Quantity • Completes work in timely manner. • Strives to increase productivity. • Works quickly. Attendance/Punctuality • Is consistently at work and on time. • Ensures work responsibilities are covered when absent. • Arrives at meetings and appointments on time. Dependability • Follows instructions, responds to management direction. • Takes responsibility for own actions. Teamwork • Balances team and individual responsibilities. • Exhibits objectivity and openness to others' views. • Gives and welcomes feedback. • Contributes to building a positive team spirit. • Puts success of team above own interests. • Able to build morale and group commitments to goals and objectives. • Supports everyone's efforts to succeed. • Recognizes accomplishments of other team members. • Keeps commitments. • Commits to extended hours of work when necessary to reach goals. • Completes tasks on time. Safety • Ability to read and understand safety guidelines of the business. • Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality. • Performs periodic visual safety inspections of vehicle and equipment, reports vehicle and tool defects and takes them out of service until repairs are made or items replaced. • Demonstrates a comprehensive knowledge of company products and services. Time Management and Communication Skills • Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame. • Demonstrated ability to communicate orally with individuals from within and outside the organization. • Demonstrates crisis/conflict resolution skills. • Ability to self-motivate and take direction from senior technicians and management. • Thrives in multi-tasking environment and can adjust priorities quickly. PHYSICAL DEMANDS& WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee may: • Lift up to 75 lbs with or without assistance • Climb up to 10 ft with an A-frame ladder • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet • Kneel, squat, bend, push/pull • Move in different positions to accomplish tasks in various environments including tight and confined spaces Working Conditions • Office facility • Exposure to noise, heat, cold, slippery, wet dirty conditions may occur • Travel requirement up to 10% of time Hours of Work • Normal business hours with occasional/frequent/extended hours as needed • Flexibility with schedule to meet critical deadlines • Extended hours may include nights and/or weekends • Normal scheduled hours cover early mornings, evenings and/or weekends • Be available to work overtime as required Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job Description: Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service! • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration. • You will typically leave from home each morning and work with minimal direct supervision at customer sites. • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service. What you’ll bring to the table: • An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience • You must have a valid Driver’s License and ability to drive multiple hours daily • You should be able to work Overtime and On-Call as required • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH Physical Demands& Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee may: • Lift up to 75 lbs with or without assistance • Climb up to 10 ft with an A-frame ladder • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet • Extensive walking 3-5 miles / day • Extensive driving 5-6 hours/day • Kneel, squat, bend, push/pull • Move in different positions to accomplish tasks in various environments including tight and confined spaces • Operate motor vehicles or heavy equipment • Operate machinery and/or power tools Working Conditions • Office facility and customer facilities (including commercial kitchens of various types of businesses) • Exposure to noise, heat, cold, slippery, wet dirty conditions may occur • Travel requirement up to 50% of time Hours of Work • Normal business hours with occasional/frequent/extended hours as needed • Flexibility with schedule to meet critical deadlines • Extended hours may include nights and/or weekends • Normal scheduled hours cover early mornings, evenings and/or weekends Why work for us? • Competitive pay • Great insurance options with low premiums • Paid vacation and holidays • 401K with company match • Extensive on-the-job, online, and classroom training • Service vehicle, uniforms, and safety equipment provided • Safety-conscious work environment Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Position Summary: Responsible for booking, planning, and managing larger, more complex specialized events and other client events as assigned by the Director of Events. This includes pre-event detailing with clients, on-site coordination with clients and constant communications with internal staff, preferred provider services, and outsourced contractors. Accountable for specific booking generation and event revenues. Special Event Manager is also responsible for supporting events department as needed through project management as assigned by the Director of Events. Essential Functions/Responsibilities: Generate convention center business for events with food service functions and other special events. Create sales leads with meeting planners in new and existing accoutns to identify prospective events and respond to requests for proposal. Responds to leads from CVB, area hotels, and call-in inquiries, place space on hold in booking softwre and prepares proposals accordingly. Often requiring written or in-person presentations. Responsible for planning events in center including client tours, advising clients on equipment, personnel required, and anticipated incurred charges as well as supplying the client with needed information and necessary forms to order services at the Center. Responsible for preparing final event settlement paperwork at the conclusion of events and reviews with client in order to collect final payment prior to event and distributes close-out documents to accounting for final invoice to be prepared. Responsible for making all departments aware of client’s needs while onsite by generating and distributing work orders and diagrams to internal departments and 3rd Party Vendors. Responsible for ensuring the setup of each event is complete according to the client’s instructions and agreements and overseeing client services during events. Provide management for events on-site (radio, client assistance, coverage). Conducts planning, staff, and operational meetings to ensure smooth production of events and provide support for staff to troubleshoot difficult situations, quick-flip turnovers, or unexpected situations. Ensures that events conform to local, state, and federal government regulations, and other applicable rules and policies. Helps maintain clean, attractive, accessible, and well-managed convention and community facilities and services. Works with Community and City Officials as needed to coordinate street closings, parking arrangings, and commuting needs. Involvement in implementation of new programs and overall development of the Events Department. Other duties as directed by General Manager, Director of Events, & Executive Staff. Works Event-driven, Schedule-based shifts, serving as Manager on Duty as needed. Skills: Problem Solving – Identifies and resolves in a timely manner; Gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving. Organization & Time Management- Prioritizes tasks well and completes responsibilities in a timely manner. Customer Service – Display and set standards for high level of customer service. Change Management – Developes workable implemntatio plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Education and Qualification: Bachelor’s degree in a related field and 3-5 years of progressively responsible event management experience. Good interpersonal skills Excellent communication, teamwork and project management skills needed. Demonstrated written and oral communication and presentation skills. Flexible Schedule & Availability to work evenings and weekends. Excellent computer skills needed – knowledge of convention industry related programs preferred. Self-directed and self-motivated team player with a positive outlook. DISCLAIMER This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required and the responsibilities of the position may change.

Benefits: 401(k) Competitive salary Paid time off Vision insurance Reports To: Mitigation Manager What does a Mitigation Technician with Paul Davis do? Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Health, dental and vision insurance Bonus program for performance Referral program Great culture and team dynamic Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Ability to lift 75 LBS frequently Desire to continually learn new things Role on the Team (Job Responsibilities): High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager. Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility related tasks when necessary. You will assist other team members as you see opportunities arise and be a leader for the team when needed. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer!