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Description Job Description: Title: Account Manager - Commercial Lines Remote | Supporting: Cherry Hill, NJ office (M-F 8am to 5pm EST working hours) Book Focus: Real Estate, Flood, Property, Habitational, Workers Comp Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active Property & Casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000.00 - $95,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics team you will design and develop interactive dashboards and reports using Spotfire and Oracle Analytics Cloud. As a Senior Associate you will analyze complex problems, mentor junior team members, and maintain exemplary standards while building meaningful client relationships. This role offers the chance to enhance your technical knowledge and personal brand while navigating the complexities of client needs and delivering impactful analytics solutions. Responsibilities - Build and nurture meaningful relationships with clients to understand their needs - Navigate complex client requirements to deliver impactful analytics solutions - Enhance personal technical knowledge through continuous learning and development - Work with cross-functional teams to drive significant project results What You Must Have - Bachelor's Degree - 3 years of experience - Proven experience in designing and developing dashboards and reports using Spotfire - Proven skills in data visualization and analytics - Proficiency in SQL for data querying and manipulation What Sets You Apart - Master's Degree in Computer Science, Information Technology, Data Processing/Analytics/Science preferred - Certifications in Spotfire, Tableau or related analytics tool, Oracle Analytics Cloud, AWS, or similar technology - Designing and developing interactive dashboards and reports - Working with business users to address reporting needs - Maintaining data integrity and accuracy across solutions - Optimizing applications for performance and scalability - Providing training and support to end-users - Developing and managing analytics applications Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

_*Benefits/Compensation:*_ * $100,000+ * The compensation for this position consists of a base salary, bonus opportunities, and commission. * Full-time employment with year-round work * Pre-set appointments (no cold calling) * Medical, Dental, Vision, Disability, Life Insurance * Flexible Spending Account * Health Savings Account * Paid time off and paid holidays * 401(k) with match * W-2 Employee _*Job Description:*_ _Bath Fitter is looking for a hungry Sales Manager to drive sales performance, build high-performing teams, and support Sales Consultants across multiple branches._ _*Responsibilities:*_ * Become an expert on Bath Fitter products and benefits. * Use proven sales processes and methods. * Meet or exceed closing sales objectives within company guidelines. * Oversee day-to-day performance and development of Sales Consultants within the assigned region. * Travel frequently to branches for hands-on coaching, performance evaluations, and hiring support. * Analyze KPIs to drive performance, improve sales efficiency, and increase revenue. * Foster a culture of accountability, engagement, and professional growth across all territories. _*Qualifications:*_ * 3+ years of experience in sales leadership or regional management roles. * Willingness to travel frequently through the assigned region. * Excellent communication, leadership, and organizational skills. * Must be honest, ethical, and reliable. * Have a warm, outgoing personality. * Possess a genuine desire to meet with and help people. * Confident with a commitment to succeed. * Be proficient in the use of computers as well as an iPad/Tablet. * Must be at least 21 years of age. *Individuals with experience in the following areas are encouraged to apply: *Outside Sales - Outside Sales Representative - In-home Sales - Construction Sales - Account Executive - Account Manager - Sales Consultant - Sales Manager – Regional Sales Manager – Business Development - Product Demonstrations – Negotiation – Residential – Remodeling – Home improvement – Flooring – Roofing – Windows – Doors – Cabinets – Countertops – Kitchen – Bath – Siding – Direct Sales – Hardware - Security *Our Business Philosophy: *Welcome to BATH FITTER! We are the fastest growing one-day bath remodeling specialists. We are the pioneer in the bathroom remodeling industry with more than 35 years in business and more than 230 locations nationwide. We are the ideal choice for homeowners and property managers looking for a new bathtub, shower or seamless wall component that is attractive, elegant, reasonably priced, and installed in a timely and efficient manner. Our business philosophy is very simple: BATH FITTER® will give you a top-quality product and superior service, from order through installation, at a very competitive price. And if something isn't right, we'll fix it as fast as possible. Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Work Location: In person

Category/Area of Expertise:Retail Operations Job Requisition:446555_external_USA-SC-Cayce Address: USA-SC-Cayce-300 Knox Abbott Drive Store Code: Store 02801 Managers (7236953) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Ensure the proper receiving of DSD (Direct Store Delivery) product by following Food Lion policies and procedures. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Protect company assets through the proper and accurate receipt and return of DSD product • Demonstrate and execute proper vendor receiving policies established by Food Lion • Work with vendors to resolve vendor errors, policy violations or excessive inventory, etc. • Work with the Assistant Store Manager to ensure timely promotions by all vendors • Ensure weekly merchandising notes are implemented timely • Verify that DSD plan-o-grams are accurate • Account for daily and weekly DSD tickets, beer and wine invoices and properly file • Check EDI invoices to ensure there are no outstanding invoices • Handle all reclaim and damages • Responsible for consistently conducting CAO related activities, stocking, and rotating cigarette cartons • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Category/Area of Expertise:Retail Operations Job Requisition:446557_external_USA-SC-Cayce Address: USA-SC-Cayce-300 Knox Abbott Drive Store Code: Store 02801 Front End (7236976) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together • Check the bottom of every cart and under all baby seats for items before completing an order • Follow correct bagging procedures for the correct use of bags by type • Scan customers' order and handles the payment transaction, per standard practice • Avoid personal conversations with other associates when customers are present • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers • Follow procedures for refunds and error correction • Make every attempt to maintain accurate cash control • Follow procedures and performs overrides • Identify customers needing assistance and offers to take the customer’s order to their car • Maintain alertness and calls for assistance when needed to service customers per service standards • Check prices quickly and accurately • Is courteous and helpful to other associates • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice • Ensure work station and front end area of the store has a neat and clean presentation • Report any register malfunction to the Customer Service Manager or MOD • Ensure the MVP savings center KIOSK is filled with paper and properly working • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Category/Area of Expertise:Retail Operations Job Requisition:353069_external_USA-SC-Cayce Address: USA-SC-Cayce-300 Knox Abbott Drive Store Code: Store 02801 Market (7236966) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide quality customer service within the Perishable Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Receive deliveries, code where applicable, rotate and put in appropriate storage area • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream • Process beef and grinds as directed from the planned production tool and as requested or needed • Wrap, label, weigh and stock meat case as requested or needed • Assemble, disassemble, and clean the grinder as requested or needed • Properly clean and sanitize the department • Maintains variety and layout standards • Ensure that all advertising and sales promotion materials applicable to the department are properly utilized • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Category/Area of Expertise:Retail Operations Job Requisition:290367_external_USA-SC-Columbia Address: USA-SC-Columbia-1001 Harden Street Store Code: Store 02506 Grocery (7232388) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Assist the Center Store (Grocery) Manager in providing quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance • Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew • Ensure achievement of productivity goals of the stock crew • Stock product in accordance with policies and guidelines • Place only saleable merchandise on the shelves • Maintain shelf allocations as indicated by the item tags • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Ability to push or pull up to 2000 pounds using a pallet jack • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Category/Area of Expertise:Retail Operations Job Requisition:446455_external_USA-SC-Columbia Address: USA-SC-Columbia-9003 Two Notch Rd Store Code: Store 02241 Managers (2717338) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Responsible for managing total store operations. Meet or exceed established financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels. DUTIES AND RESPONSIBILITIES • Maximize all resources (physical, human and financial) that will enable the store to achieve financial objectives while maximizing sales potential and growing the customer base • Lead the implementation of both store specific and corporate initiatives by setting high standards, proper planning and delegation • Ensure compliance with state and federal laws, company policies and standard practices • Apply and expand industry and market knowledge to create and improve competitive position • Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy • Provide a safe, secure and pleasant environment for customers and associates • Ensure that proper control of all store funds and company assets are maintained • Foster a positive environment which anticipates and satisfies needs of associates and customers and establishes the store as a valued member in the community • Value differences (mirror the diversity in the community) • Assure the recruiting and selection of the best qualified candidates to meet identified store talent needs • Recognize, evaluate and develop associates to balance business objectives and individual needs • Treat all store information with strict confidentiality • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems • Understand and utilize the Profit and Loss (P&L) • Maintain an action plan on all associates identified as not meeting the productivity standards of performance or exceeding shrink controls, implement training and accountability as needed • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties and projects as assigned QUALIFICATIONS • College graduate or equivalent preferred • Solid understanding of store operations required • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Ability to lead and direct others • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation. PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Ability to use hand held computers for orders, mark downs, scan outs, and inventory • Stand 100% of the time, frequently walking short distances • Ability to push or pull up to 2000 pounds using a pallet jack or float • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check invoices, dates, and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Overview: The Field Service Technician assumes a high level of responsibility early and work on some of the most advanced and hardest working machines in the world. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying conditions. Field Service Technicians receive intensive training in troubleshooting, technical procedures, and safety. Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are: Competitive Pay. Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more. Exposure to world-class CAT training and development. A friendly and supportive work environment. Continuous exposure to learning and new technologies Opportunities for advancement Responsibilities: Contributes to a positive work environment and promotes the vision, mission and values of BMC. Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment. Maintain, troubleshoot, and repair of all types mechanical and hydraulic- and diesel-powered equipment, including; diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc. Perform inspections and test equipment for proper operation. Install and/or repair new or reconditioned parts. Complete paperwork, including parts requisitions/returns, timecards, and service reports. Utilize diagnostic equipment and systems to assist in repairs. Maintain service truck and all equipment on the service truck. Ensure total customer service through direct customer interactions. Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time and communicating with the customer throughout the repair process. Other duties as assigned. Qualifications: High school diploma or equivalent required. 3+ years of heavy equipment experience required Previous experience on CAT equipment is a plus. Must demonstrate knowledge of troubleshooting techniques and proper repair procedures. Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals. Possess advanced working knowledge of equipment operation and associated operating systems. Ability to operate lifting devices. Ability to use diagnostic equipment Familiarization of electronic cables, connections, and sensors Excellent interpersonal and written/oral communication skills are required. Demonstrated commitment to accuracy, organization and ability to prioritize tasks is required. Possess strong problem solving skills, have the ability to set and keep priorities and be able to handle stress associated with a fast paced environment and deadlines. Working Conditions The physical environment requires the employee to work both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions. Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials. Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting. Physical use of a broad variety of tools and machines in order to maintain, troubleshoot and repair equipment. Must be able to lift varied weight. Seeing, reading, and writing to complete job responsibilities. Use of computer and other forms of technology to complete job responsibilities.

Overview: The Shop Technician is responsible for performing jobs involving servicing and repair of all types of mechanical, hydraulic and diesel-powered equipment, working both independently and on a team. On the job training, classroom instruction, and e-learning will ensure that skills remain current. The Technician will demonstrate initiative, commitment to team work, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. They must be committed to safety standards and champion a healthy and safe work environment while consistently representing Blanchard in a professional manner. Opportunity to advance is based on initiative, skill level, and job performance. Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are: Competitive Pay. Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more. Exposure to world-class CAT training and development. A friendly and supportive work environment. Continuous exposure to learning and new technologies. Opportunities for advancement. Responsibilities: Contributes to a positive work environment and promotes the vision, mission, and values of BMC. Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment. Maintain, troubleshoot, and repair of all types mechanical and hydraulic- and diesel-powered equipment, including; diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc. Perform inspections and test equipment for proper operation. Install and/or repair new or reconditioned parts. Complete paperwork, including parts requisitions/returns, timecards, and service reports. Utilize diagnostic equipment and systems to assist in repairs. Ensures total customer service. Qualifications: High school diploma or equivalent required. Minimum of 1 year-experience maintaining, troubleshooting, and repairing diesel equipment Knowledge of troubleshooting techniques and proper repair procedures. Able to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals. Working knowledge of equipment operation and associated operating systems. Ability to operate lifting devices. Ability to use diagnostic equipment Familiarization of electronic cables, connections, and sensors. A demonstrated commitment to accuracy, organization and ability to prioritize tasks is required. Previous experience on CAT equipment is a plus. Working Conditions The physical environment requires the employee to work both inside (non-climate controlled) and outside in heat/cold, wet/humid, and dry/arid conditions. Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials. Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting. Physical use of a broad variety of tools and machines in order to maintain, troubleshoot and repair equipment. Must be able to lift varied weight. Seeing, reading, and writing to complete job responsibilities. Use of computer and other forms of technology to complete job responsibilities.