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Intellibee Inc

Project Manager (Security and Compliance)

Columbia, SC

SCOPE OF THE PROJECT: SCDHHS is seeking an expert Security and Compliance Project Manager to work directly with the Office of Information Cybersecurity (OCS) team to ensure the successful completion and ongoing maturation of security and compliance related projects. DAILY DUTIES / RESPONSIBILITIES: Essential Responsibilities Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for project plans, portfolio/program plans, metrics, reports and project management documentation Defines project objectives and scope by reviewing project proposal to determine time frame, available funding, procedures, and various phases of project life cycle for security and compliance projects Establishes and implements project management processes and methodologies for the IT Security and Compliance community to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge Determines and evaluates risks that may affect the project and implement a risk mitigation strategy Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC for developing and managing processes related to a robust System Development Lifecycle (SDLC) Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to OCS Leadership Program Experience: Current experience with Medicaid, Social Services, or similar public benefit programs is strongly desired and will be given the highest weight. Experience should include well documented success with security and compliance related projects. Technical Knowledge: Experience with documentation and artifacts related to any or all of the following technologies would be considered desirable for this position: Health Information Technologies Security and Compliance Project Management software (e.g., MS Project) General Duties and Responsibilities: Assist (and often lead) in the design, development, implementation and/or ongoing maturation of OCS’s security and compliance processes, technology, and/or artifacts. Prepares status reports and provides updates to project stakeholders. Reviews progress and status of all projects and identifies specific activities to be performed to ensure project deliverables, milestones, and required tasks are completed according to project deadline. Participate in assessment of internal agency systems as well as business partner/service provider information systems. Utilize Microsoft Office software suite, eGRC system, Bizagi, Atlassian and other products to document and report on information gathered OCS efforts. Actively participates in meeting/workshops regarding security and compliance projects. REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Minimum 3 years Project Management experience 1+ plus years of experience within information security, compliance or risk management Ability to plan, guide, manage, organize, and coordinate work assignments to employees Ability to present and prepare reports Ability to assign appropriate priorities to work activities based on organizational goals and situational pressures Ability to effectively plan and communicate work activities and deadlines PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): Experience with healthcare and all healthcare related requirements HIPAA, MARS-E, ARC-AMPE, NIST, FERPA, and other security frameworks Prior experience in working with Microsoft products as well as an eGRC tool such as RSA Archer REQUIRED EDUCATION/CERTIFICATIONS: Bachelors Degree and/or 5 years of related work experience PREFERRED EDUCATION/CERTIFICATIONS: PMP Certification Any security certifications a plus

Posted 1 week ago

FedTec

Project Manager – Security & Compliance

Columbia, SC 29201

*FedTec Overview:* FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and a unique shoulder-to-shoulder mission experience, all geared towards enabling our clients, their agencies, and every American to thrive. We use the same approach as our employees, building meaningful and lasting relationships to meet their evolving needs and help them grow. We are excited to welcome you to our family. *DESCRIPTION OF SERVICES:* When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. We believe that positive energy attracts like-minded individuals, which is why we have such exceptional people on our team. Just as you'd do for your own family, we prioritize your safety, health, and happiness. That's why we've created the FedTec Total Well-Being program, offering benefits like: Comprehensive medical, dental, and vision plans. These plans encompass a range of beneficial features, such as Telehealth virtual care programs, and access to resources to support your physical and mental well-being. Generous paid time off for relaxation and rejuvenation. Financial security through 401k, company-paid short and long-term disability, life insurance, and additional voluntary coverage. Support for your life and family with access to an Employee Assistance Program, Pet Insurance, and Prepaid Legal services. Recognition and growth opportunities through our Rewards & Recognition and Learning & Development programs. Our newest addition, the FedTec Fit Program, features an on-staff Fitness Coach who provides personal and group sessions, company fitness challenges, and ongoing support for your fitness goal. *Project Manager – Security & Compliance* 12-Month Contract (Possible Extension) *About the Role* Client is seeking an experienced *Project Manager – Security & Compliance* to join our team. In this role, you will lead security and compliance initiatives that strengthen and mature the agency’s cybersecurity posture. You’ll collaborate with technical teams, business stakeholders, and external partners to deliver high-quality, impactful results. This is a *fully onsite role* in Columbia, SC. *Key Responsibilities* * Define project scope, objectives, timelines, and deliverables for security and compliance initiatives. * Develop and implement project management processes to ensure timely, high-quality delivery. * Partner with technical teams and business stakeholders to create clear documentation and artifacts for diverse audiences. * Identify, assess, and mitigate project risks. * Serve as a Subject Matter Expert (SME) or Point of Contact (POC) for processes tied to the System Development Lifecycle (SDLC). * Provide recommendations to leadership on efficiency, effectiveness, and productivity improvements. * Prepare regular project status reports and stakeholder updates. * Support assessments of internal systems and vendor/partner systems for security and compliance. * Actively contribute to workshops, meetings, and collaborative working sessions. *Required Qualifications* * *3+ years of Project Management experience*. * *1+ years of experience* in information security, compliance, or risk management. * Strong organizational and leadership skills with ability to manage multiple priorities. * Excellent communication skills, including report preparation and presentation. * Bachelor’s degree *OR* 5+ years of equivalent experience. *Preferred Qualifications* * Experience in healthcare, Medicaid, or social services programs. * Knowledge of HIPAA, MARS-E, NIST, FERPA, or similar security frameworks. * Experience with project management and eGRC tools (e.g., MS Project, RSA Archer, Bizagi, Atlassian). * *PMP certification*. * Security certifications (CISSP, CISM, etc.) a plus. Job Types: Full-time, Contract Pay: $100,278.89 - $130,278.89 per year Work Location: In person

Posted 1 week ago

The Home Depot

DC ASST GEN MANAGER

Columbia, SC

Position Purpose: The DC Assistant General Manager is responsible for the success of all operational functions within the highly complex distribution center environment of approximately 500,000 + square feet to ensure that it is an outstanding place to work. The DC Assistant General Manager is responsible for the supervision of a large team of DC Operations Managers in the Inbound, Warehouse, Outbound and Office Operations. The DC AGM works with the General Manager to develop strategies and objectives to maximize productivity and leverage expenses for the Home Depot distribution center. They must also be capable of working with Associates, Department Supervisors, DC Operations Managers, the General Manager as well as Stores, third party vendors, and the Merchandising, Supply Chain and Operations functions. Key Responsibilities: 30% Assists General Managers with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; leading associates to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.ge to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require. 25% Provides recommendations to General Managers with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may lead management of 3PL provider to ensure optimal performance and metrics are achieved. 15% Leads to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers 15% Coaches, trains, and develops management team informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates. 15% Ensure a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis Direct Manager/Direct Reports: Reports to DC General Manager - II Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates. Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Bachelors Degree concentrating in Operations Management, Business or Supply Chain Proficiency in Microsoft Outlook, Word and Excel software applications Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels). Ability to work a flexible schedule. Ability to be -on-call- at various times.. Must be able to work weekends and holidays. Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values. Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends. Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer. Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately." Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience. Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term. Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them. Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization. Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates. Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame). Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.

Posted 1 week ago

American Health Imaging

MRI Technologist

West Columbia, SC

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. American Health Imaging is seeking a registered MRI Technologist for our West Columbia, SC location. This is a full-time position, working Monday through Friday, 8:00 AM – 5:00 PM. Summary The purpose of this position is to perform high quality MRI studies while providing excellent customer service and customer care to patients in a fast paced, friendly environment. Requirements • Graduate of an accredited school of radiologic technology. • Advanced registry in MRI • Experience working in a MRI Technologist position • Demonstrate an adequate knowledge of anatomy • CPR Certification is required • IV Skills required Desired Skills • Customer service skills • Time Management/Organized • Extrovert • Patience • Versatility to juggle multiple tasks Benefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below) • Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date • 401(k) matching • Monthly bonus opportunity • Paid Vacation Time • PTO Accrual Beginning Day 1 • Colleague Referral Bonus Program #AHISC Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer.

Posted 1 week ago

State of South Carolina

Community Specialist – Lexington County

Lexington County, SC

Job Responsibilities If your goal is to build a career that makes a difference and you have a passion for making a difference in the lives of South Carolina's youth, consider joining the dedicated people of the South Carolina Department of Juvenile Justice (DJJ). MISSION: It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation. JOB PURPOSE: Entry level specialist position that provides case management coordination services to include assessment, interviewing, planning, monitoring, advocacy, direct supervision, and intervention of youth referred to the Department of Juvenile Justice. JOB RESPONSIBILITIES: Serves as the primary case manager for youth referred to DJJ through diversion, intake, probation, or parole supervision. Interviews juveniles, family members and any service providers servicing the youth to assess juveniles’ level of functioning, strengths, and needs. Monitors juvenile for compliance with court orders. Provides alternatives to incarceration through the use of graduated responses and STAP. Serves as on-call agent on rotation. Provide a comprehensive plan of supervision for the assigned youth to include diversion, intake, probation, or parole. Develops a comprehensive needs-based case management plan. Advocates on behalf of youth and families to ensure appropriate, timely and consistent services. Conducts assessments for services and living arrangements for youth re-entry to the community. Maintains case file to include JJMS data entry and uploading documents. Promotes restorative justice practices to address the repair of harm/compensation to victims and communities. Prepares reports, forms, and participates in various meetings. Participates in job related training and workshops for professional development. Conducts other duties as assigned, required, or requested. Minimum and Additional Requirements STATE MINIMUM REQUIREMENTS: A bachelor's degree in social science or its equivalent. ADDITIONAL REQUIREMENTS: Knowledge of federal/state laws and regulations pertaining to juvenile offenders and the juvenile justice system. Knowledge of the objective, techniques, and practices of juvenile justice intake/probation functions. Knowledge of fact-gathering methods and interviewing techniques. Ability to develop, enhance and work with community collaborative initiatives. Ability to organize and maintain a case load. Ability to communicate effectively, both orally and in writing. Ability to facilitate and broker services for juveniles, their families, and victims. Ability to utilize a wide range of graduated responses. Must be proficient in Microsoft and other MS applications. This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided. Some overnight travel for training as needed. Must be able to drive and travel throughout the state. Must be able to physically lift up to 25 lbs. Preferred Qualifications PREFERRED AGENCY REQUIREMENTS: A bachelor's degree in social science or its equivalent. Experience in strength-based case management, work with community-based programs, intake, probation, parole, intensive case management, criminal justice, or equivalent related experience. Additional Comments The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes: Public Service Loan Forgiveness Program Employee Assistance Program (EAP) Health, dental, and life insurance 15 days annual (vacation) leave per year 15 days of sick leave per year 13 paid holidays State retirement plans and deferred compensation programs Discount Programs such as TicketatWork and WeSave Applications are incomplete if you fail to answer all supplemental questions, education, and work history. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date. You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation will be conducted that may include but is not limited to, criminal records, driver's license, and child abuse registry prior to an offer of employment. Additionally, a medical examination and drug testing may be required. Please provide an explanation for any gaps in employment. A resume may be attached to your application but not substituted for completing the work history section of the application. Sign-On Bonus: Agencies may give sign-on bonuses to individuals recruited to critical needs jobs at the beginning of their employment with the agency. Bonuses cannot be offered or given to employees moving from other agencies by transfer, promotion or demotion. Sign-on bonuses are limited to one per employee, per year.

Posted 1 week ago

Denny's

Management Trainee

Columbia, SC 29212

Denny's is hiring immediately for Management Trainees to join their team! In this position, you’ll never be bored. You’ll be learning how to be responsible for making sure our restaurant runs smoothly. Learning how to build strong leadership skills through various jobs within the restaurant as well as learning how to utilized skills already obtained through previous jobs to continue to grow wonderful experience and environment for our guests as well as our employees We offer: Competitive compensation Insurance benefits Bonus opportunities A great work atmosphere Duties/Responsibilities: Ensuring that our restaurant is fully and appropriately staffed at all times Maintaining operational excellence so our restaurant is running efficiently and effectively Ensuring that all laws, regulations, and guidelines are being followed Creating a restaurant atmosphere that both patrons and employees enjoy Various other tasks as needed REQUIREMENTS Extensive food and beverage knowledge, and ability to remember and recall ingredients and dishes to inform customers and wait staff Great leadership skills Familiarity with restaurant management software Ability to stand for long periods during shift. Ability to work in a high -volume, fast paced environment Financial literacy Denny’s is America’s diner. For over 60 years, our guests have come to our diners to sit back, relax and enjoy delicious, hearty meals 24/7, every day of the year. Our employees are part of a classic, national brand and just like our guests, are family both inside and outside the diner. At Denny’s we love to feed people and that means providing meaningful work for our employees that allows them to be fulfilled, realizing that what they do and who they are matter. In short, our family matters to us.

Posted 1 week ago

Hyatt

Maintenance Engineering

Irmo, SC 29063

*Job Summary* We are seeking a dependable, skilled, and innovative Engineer to join our dynamic team. The ideal candidate will be responsible for maintaining the property's facilities and equipment, ensuring a safe, functional, and welcoming environment for guest and staff. The ideal candidate will have experience in general building maintenance, with strong troubleshooting skills across electrical, plumbing, HVAC, and mechanical systems. *Responsibilities* * Perform daily inspections and routine maintenance of hotel systems (HVAC, plumbing, electrical, elevators, etc. * Respond quickly to maintenance request from guest and hotel departments * Conduct minor repairs on guest rooms, public areas, and back-of-house facilities * Assist with the upkeep of mechanical and electrical equipment * Monitor and maintain tools, parts, and inventory supplies. * Complete preventive maintenance tasks on schedule * Ensure all work complies with safety standards and local codes * Document work completed using maintenance logs or computerized systems * Assist in emergency maintenance situations. * Support other departments with maintenance-related needs * Maintain cleanliness and orderliness in the maintenance areas. *Qualifications* * Proven experience in general maintenance, preferably in at hotel or commercial facility. * Working knowledge of mechanical, electrical, and plumbing systems * Ability to read and interpret technical manuals and safety documents. * Good communication and customer service skills * Ability to work flexible hours including evenings, weekends, and holidays. * Must be physically able to lift up to 50 lbs, climb ladders, and perform physically demanding task Apply today and be a part of a team that keeps our hotel running smoothly and safely every day! Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: * Dental insurance * Employee discount * Health insurance * Vision insurance Work Location: In person

Posted 1 week ago

Denny's

Management Trainee

West Columbia, SC 29169

Denny's is hiring immediately for Management Trainees to join their team! In this position, you’ll never be bored. You’ll be learning how to be responsible for making sure our restaurant runs smoothly. Learning how to build strong leadership skills through various jobs within the restaurant as well as learning how to utilized skills already obtained through previous jobs to continue to grow wonderful experience and environment for our guests as well as our employees We offer: Competitive compensation Insurance benefits Bonus opportunities A great work atmosphere Duties/Responsibilities: Ensuring that our restaurant is fully and appropriately staffed at all times Maintaining operational excellence so our restaurant is running efficiently and effectively Ensuring that all laws, regulations, and guidelines are being followed Creating a restaurant atmosphere that both patrons and employees enjoy Various other tasks as needed REQUIREMENTS Extensive food and beverage knowledge, and ability to remember and recall ingredients and dishes to inform customers and wait staff Great leadership skills Familiarity with restaurant management software Ability to stand for long periods during shift. Ability to work in a high -volume, fast paced environment Financial literacy Denny’s is America’s diner. For over 60 years, our guests have come to our diners to sit back, relax and enjoy delicious, hearty meals 24/7, every day of the year. Our employees are part of a classic, national brand and just like our guests, are family both inside and outside the diner. At Denny’s we love to feed people and that means providing meaningful work for our employees that allows them to be fulfilled, realizing that what they do and who they are matter. In short, our family matters to us.

Posted 1 week ago

County of Lexington

Paralegal

Lexington, SC 29072

***MUST APPLY ON COUNTY WEBSITE https://www.lex-co.com/Applications/HROnline/VACANCYLISTING.ASPX*** *Overview* Provides essential administrative, procedural, financial and case management support to the Magistrate Court. Ensures efficient daily operations of the court, handles critical records and legal documents. Performs specialized legal duties related to misdemeanor criminal and traffic related charges; civil filings; bond hearings and preliminary hearings of behalf of the Magistrate Court. Schedules court dates and monitors cases from filing through adjudication. Assists Magistrates with legal research and in the courtroom during trials. Serves as a point of contact for Magistrates, law enforcement, defendants, attorneys, victims, jurors, court personnel and the general public, providing assistance and information as needed, including but not limited to court procedures, case status and other court related matters. Essential Duties and Responsibilities Case Management: Manages and maintains accurate court records by preparing arrest warrants, case files, court orders, juror records, and other legal documents. · Prepares files for criminal and traffic related charges, bond hearings, preliminary hearings and civil filings. · Receives probable cause affidavits from law enforcement to prepare arrest warrants and bench warrants. · Assists the Magistrate with legal matters and research, as well as court documentation during hearings and trials. · Prepares, coordinates, and verifies with detention center staff and court personnel to discharge defendants. · Clocks and files motions/subpoenas, prepares affidavits, notarizes court documents. · Prepares summons for pre-trial hearings, bench trials and jury trials. · Coordinates the jury selection process, including issuing juror summons and handles related communications. · Interprets and prepares necessary paperwork for circuit court orders. · Updates case files after court by preparing the necessary DMV orders, SLED records, Diversion Program referrals and processes expungement orders. · Prepares judicial transcripts and orders for civil cases. · Records the dispositions of criminal and civil cases adjudicated by the court. · Ensures the integrity and accuracy of all court records in the Case Management System. · Transmits case files to trial courts and court documents to Solicitor’s office and Public Defender’s Office. · Processes and responds to public records requests. Scheduling: · Maintains and schedules dockets and court calendars. · Schedules court hearings, trials and meetings in coordination with Magistrates, attorneys, law enforcement, defendants and plaintiffs, program providers and other court personnel. · Communicates schedule changes or case updates to case parties Financials: · Collects and receipts bond payments, criminal and traffic fines and civil filing fees. Balances cash drawer and manages daily financial transactions. · Daily, monthly and yearly financial reconciliation reports in compliance with the Chief Justice Financial Accounting Order Customer Service · Interacts and assists Magistrates, attorneys, prosecutors, defendants, victims, witnesses, jurors, law enforcement, bonding companies and the general public. · Assists individuals at customer service windows, over the phone and through email and other written communication. · Provides support in a fast-paced, high-stressed environment. Other: · Completes annual survey of case load summary. · Verifies all bonding licenses are up to date and in compliance with the Clerk of Court. · Compiles and organizes all court records regarding the retention schedule · Ensures confidentiality of court records. · Assists in training of new employees. · Attends training classes when available. Minimum Education: Associates degree, with no experience required; or an equivalent of education and experience sufficient to perform the duties of the job. Minimum Qualifications: Applicant must obtain SC Notary Public within 3 months of employment. Job Type: Full-time Pay: $19.44 - $22.36 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Work Location: In person

Posted 1 week ago

Firestone Complete Auto Care

Service Manager

Fort Jackson, SC 29207

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $19.00 - $28.50 Responsibilities Assign and schedule work duties to auto service staff according to individual skill level. Serve all automotive service needs of customers. Oversee the hiring and training of an effective auto service team. Ensure high teammate retention. Maintain compliance with quality standards. Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. Minimum Qualifications High School Diploma or equivalent. 4 years of auto service technical experience. 1 year of service manager or service writer experience. Problem solving - customer complaints. Aptitude to manage inventory, scheduling, equipment maintenance, etc. Capacity to lead and coach others. Teammate and customer/communication skills. Ability to recruit and select technicians successfully according to store requirements. Willingness to continue education and remain current in automotive repair issues. Must have valid automotive driver's license at all times in order to test drive customer's vehicles. PREFERRED QUALIFICATIONS 2 year degree or equivalent. OUR CREW KNOWS BENEFITS Medical, Dental and Vision – Starting day 1 for all our teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Posted 1 week ago