Executive Personal Assistant
"_Organization isn't about perfection; it's about efficiency, reducing stress and clutter, saving time and money, and improving your overall quality of life."_ -Christina Scalise The person will provide high-level administrative support through helping with operations of businesses/organizations/events, preparing reports, handling information requests, handling sales, and performing administrative functions. This person should relish the opportunity to build and manage multiple systems. This person should also be committed to supporting the organization in achieving greater levels of success and to grow his/her own skills. Essential Job Functions/Duties -data entry (and have knowledge of spreadsheets) -type reports, memos, letters and other documents using word relevant computer software. -research -read and analyze articles and reports -prepare reports -professional communications (e-mail/phone call) -community relations and network -customer service -perform general office duties (like inventory and maintaining records) -sales work -and more upon request This person must possess the following qualities: -self-motivated/self-starter -detail-oriented -professional -team-player -desire to learn -communication proficiency -flexible -fast-paced -positive Are you still reading? Does this language get your heart rate up? Does this position sound like a perfect fit for you? Can you see yourself knocking this job out of the park? If so, we need to talk soon… very soon! Send us your resume today! E-mail it to legacymahq@gmail.com along with the answer to if you could create a fictional company to make the world a better place, what would that company do? We will be setting up interviews with qualifying applicants! This is currently a part-time job but can expand to a full-time job for the right candidate. Talk to you soon! Job Types: Full-time, Part-time Pay: $14.00 - $20.00 per hour Work Location: Hybrid remote in Columbia, SC 29206
Insurance Case Manager
About Us: Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life. At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers. For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities. About the Role: The Insurance Case Manager functions as an integral member of a multidisciplinary clinical team which manages the care of patients. The Insurance Case Manager will verify patient’s health benefits and coverage for infusion services and obtain authorization as needed. The Insurance Case Manager works closely with the clinical staff in coordinating patient care on established patients. Ensures accurate and complete verification of insurance benefits. Communicates insurance benefits to include any co-pay or co-insurance to the Patient Account Specialist. Works closely with clinical staff and Reimbursement team in providing and promoting customer service, process flow, operational integrity, quality care and process improvement along with high service standards. Schedule: Monday – Friday; 8:00 AM – 5:00 PM. Minimum Qualifications: Experience/Education: High School Diploma or Equivalent. 2 years of experience obtaining insurance benefit verifications and authorizations. Proficient at partner programs (i.e.: MS Outlook, Word, Excel). Ability to cope with ambiguous, changing environment while under pressure in a calm manner. Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion. Essential Functions: Obtains patient data from referring physician’s office for support of medical necessity; ensures data integrity. Reviews payor medical policy to determine medical necessity based on payor guidelines and/or FDA indications. Utilizes Insurance Payors principles and requirements to determine coverage for all patients. Re-verifies insurance prior to each visit for existing patients. Obtains initial authorization and reauthorization as applicable. Completes the insurance verification in the EMR software and ensures the documentation obtained from the payor’s website is scanned into the patient’s medical record. Obtains a Letter of Medical Necessity (LMN), when required, from select payors. Identifies and coordinates materials to be sent to the payor for coverage determinations. Provides and documents ongoing communication with payor case managers for updates/changes/authorizations. Maintains knowledge and proficiency in medical practices through continuing education, staff meetings, workshops, and home study. About the Benefits: Competitive Compensation Comprehensive Medical Insurance Dental and Vision Insurance Company Life Insurance Voluntary Life and Disability Insurance Additional Voluntary Supplemental Plans Flexible Spending Account (Medical and Dependent Care) Health Savings Account 401K Retirement Plan Employee Assistance Program (EAP) Employee Discounts Ramsey SmartDollar Program Referral Program Tuition Assistance Paid Time Off 8 Paid Company Holidays Patient Advocacy Statement: At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive. Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff. OTHER All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Unarmed Security Officer – Weekends
Unarmed Security Officer - Weekends Security Management is currently searching for a Professional Security Officer. Security Management establishes partnerships with our clients, and strives to provide the highest level of client satisfaction. Each Professional Security Officer is the key to achieving this level of client satisfaction. Our Security Officers are responsible for the safety and security of the facilities they protect. Our Security Officers serve as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe or criminal acts on the property they are assigned to protect. Below are some standard duties of the Security Officer: • Ensure the facility is provided with high quality security services to protect people and property • Report safety concerns, security breaches and unusual circumstances both verbally and in writing • Build, improve and maintain effective relationships with both client employees and guests • Answer questions and assist guests and employees • Answer phones or greet guests / employees in a professional, welcoming manner Required Physical and Mental Functions: • Stand or walk constantly (for multiple hours, up to an entire shift) on various surfaces (tile, concrete, carpet, grass, dirt) • Climb stairs occasionally during shift • Occasionally bend/twist at waist/knees/neck to perform various duties • Occasionally lift or carry up to 40 pounds • Run as needed • Constant use of both hands and arms while using radio/phone, computer, writing reports, and other administrative tasks • Constant use of eyes to read, view security monitors, and observe/interact with people • Ability to work in and adapt to various environments including changing outdoor conditions such as cold, rain, or heat • Strong attention to detail required while on duty Qualifications and Requirements: • You must be a citizen of the United States and possess a valid SS Card. • You must speak fluent English. • You must be at least 21 years of age. • You must have at least a High School Diploma or GED • If Military: your DD 214 must be Honorable only. • You must be able to pass a Criminal Record Background Check. • You must be able to pass a 13-panel Drug Test (test for All illegal drugs and prescriptions). • You must possess a valid Driver's License. • You must provide a current 3-year Driving Record. • You must have Reliable Transportation. • You must be able to stand unassisted, and walk continuously for extended periods of time. If you meet these requirements, please respond to this ad and provide a valid phone number and email address where you can be reached.
Director of Compliance
Job Responsibilities Director of Compliance reports to the Senior Associate AD of Compliance and/or Associate AD of Compliance. This position works in conjunction with OCS staff to implement NCAA, SEC and USC rules, regulations and policies. Duties include, but are not limited to, implementing and overseeing monitoring systems to ensure compliance with NCAA, SEC and USC rules, regulations and policies, providing interpretative assistance to coaches, administrators, student-athletes and representatives of the University. Monitors a wide range of compliance areas related to student-athletes, including eligibility, financial aid, recruiting, awards, and other relevant areas, and representing the Office of Compliance Services at selected department and University meetings. Advertised Salary Range: Salary commensurate with qualifications Minimum and Additional Requirements Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred Qualifications Master’s Degree or Juris Doctorate, Minimum of five years’ experience in athletics compliance at an institution, conference or national office. Experience transitioning to and/or using Teamworks and Banner software. Additional Comments Knowledge of NCAA rules and regulations and necessary compliance procedures, as well as MS office and Teamworks & NCAA software. Strong problem-solving and troubleshooting skills, written and verbal communication skills, ability to work with diverse campus and community constituencies. Possess high ethical standards and display integrity at all times. Manage time and tasks efficiently and effectively. Display appropriate conflict resolution behavior and take a positive attitude and constructive approach to all tasks. EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Pool Service Technician – Hilton Head
About Capital City Aquatics: Capital City Aquatics, established in 2023, has quickly become a trusted provider of year-round pool maintenance services throughout Columbia, SC, and the Low Country. We specialize in ensuring that residential and commercial swimming pools are clean, safe, and properly maintained, offering exceptional service to our clients. Position Overview: We are seeking a dedicated and skilled Pool Technician to join our growing team in Hilton Head, South Carolina. The ideal candidate will be responsible for the maintenance, cleaning, and upkeep of both residential and commercial swimming pools. The candidate will work to ensure that all facilities meet safety and cleanliness standards, providing peace of mind for our clients. Key Responsibilities: Perform routine maintenance and cleaning of residential and commercial swimming pools. Inspect pools for any issues related to equipment, water quality, and overall safety. Ensure pools are clean, well-maintained, and meet all safety standards. Report any required repairs or equipment replacements. Maintain proper chemical balances for water treatment. Provide excellent customer service and clear communication with clients. Follow safety procedures and guidelines for pool maintenance. Qualifications: Prior experience in pool maintenance is preferred but not required. Strong attention to detail and a commitment to safety. Ability to work independently and manage time efficiently. Good communication skills and customer service orientation. Valid driver’s license with a clean driving record. Must be at least 18 years old to apply to this position. Training and Certifications: Capital City Aquatics offers on-the-job training and will assist in obtaining any necessary certifications to perform the role effectively. We are committed to ensuring our team members are fully equipped with the knowledge and skills required to excel in the industry. Why Join Us? Competitive pay and benefits including health, dental, vision and 401K matching. Training and certification opportunities. A supportive, growing team focused on quality service.
Automotive Assistant & Service Managers
Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Columbia, SC area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. What are you waiting for? APPLY NOW! Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit www.mavis.com. Mavis is an Equal Opportunity Employer Consistent with our commitment to the principal of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state, or local law. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of the position. Where appropriate, Mavis may provide reasonable accommodation for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants.
Processor, Claims I
Summary Responsible for the accurate and timely processing of claims. Description Logistics: PGBA – one of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. This role is located at 17 Technology Circle, Columbia, SC 29203. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act ( SCA ). To comply with the McNamara-O'Hara Service Contract Act (SCA), employees must enroll in our health insurance even if they have other health insurance. Employees will receive supplemental pay for health insurance until they are enrolled in our health insurance, first of the month following 28 days after the hire date. What You’ll Do: Researches and processes claims according to business regulation, internal standards and processing guidelines. Verifies the coding of procedure and diagnosis codes. Resolves system edits, audits and claims errors through research and use of approved references and investigative sources. Coordinates with internal departments to work edits and deferrals, updating the patient identification, other health insurance, provider identification and other files as necessary. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Skills and Abilities: Strong analytical, organizational and customer service skills. Strong oral and written communication skills. Proficient spelling, punctuation and grammar skills. Good judgment skills. Basic business math skills Required Software and Tools: Basic office equipment. We Prefer That You Have the Following: Preferred Work Experience: 1 year-of experience in a healthcare or insurance environment. Preferred Skills and Abilities: Ability to use complex mathematical calculations. Types 35 words per minute. Preferred Software and Other Tools: Proficient in word processing and spreadsheet applications. Proficient in database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Transportation Dispatch 3rd Shift
3rd Shift Sunday through Thursday 6:00PM - 3:00AM The Transportation Dispatch is the main point of contact for OTR drivers during night shift. The Trucking Dispatch will assure all routes depart and arrive to customers on time. Assist drivers with over the road break down issues or with telematics communication issues. Assure all route data is correct and up to date within Paragon. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress. Job Responsibilities: Assure all routes depart and arrive to customers on time. Keeps open communication channels with drivers by answering questions and explaining McEntire policies and procedures. Assist drivers when they have issues with tablets or issues within XRS Update Order Fill data Update Transportation Management System Track inbound and outbound drivers Update Paragon and XRS departure/arrival data Scheduling backhauls for our company Build and maintaining a strong relationship with our customers Perform other related duties as assigned Qualifications: High school diploma or equivalent Attention to detail and accuracy Computer and data entry skills, Strong problem-solving and follow-through Background in Transportation or Logistics or Supply Chain (preferred) Strong organizational skills Highly proficient in Microsoft Office applications, mainly Excel Knowledge of Paragon or a transportation system (preferred) Knowledge of DOT regulations Other Information: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Provider File Specialist I
Summary Responsible for establishing and maintaining certification and/or preparation, review and/or maintenance of healthcare provider files in support of provider directories, accurate/timely claims adjudication, and provider billing. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description Logistics: BlueCross BlueShield of South Carolina - About Us| BlueCross BlueShield of South Carolina Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30 AM-5:00 PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located onsite at 17 Technology Circle Columbia, SC 29203. What You’ll Do: Verifies necessary/needed information (written notifications, faxes, emails, or telephone contacts) and/or establishes certification of healthcare service providers. Prepares provider files/maintains provider data (updates, additions, deletions) on the provider information management system (PIMS) or appropriate provider system/database. Identifies/assigns providers to the appropriate network and provider system/database. Contributes to department's production standard by working on PIMS and AMMS (automated medical management systems) or appropriate provider system/database maintenance/error reports. Contributes to and participates on special projects, which may include but are not limited to the following: mass rate updates, quality improvement, audits, etc. To Qualify for This Position, You’ll Need the Following: Required Education: High School Diploma or equivalent Degree Equivalency: Required Experience: 1 year of administrative/clerical support, customer service, claims processing, and/or provider network/certification experience. Required Software and Other Tools: Microsoft Office Required Skills and Abilities: Working knowledge of word processing and spreadsheet software. Knowledge/understanding of or ability to acquire PIMS. Good judgment skills. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Basic business math proficiency . Ability to handle confidential or sensitive information with discretion. We Prefer That You Have the Following: Preferred Skills and Abilities: Ability to learn DB2, SQL language to create/run PIMS queries for QC/research purposes. Demonstrates strong telephone customer service skills. Quality and auditing experience. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Workstation Support Analyst
Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. Position purpose: Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users. Location: This position is full-time (40-hours/week) Monday-Friday, located in Columbia, South Carolina. Please note: Some overtime and weekend work may be required, on occasion, to meet business needs. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Routine transporting of items up to 30 lbs. Transporting items up to 70lbs on occasion. What You’ll Do : Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end-user guidelines. Configures, installs, monitors, and maintains IT users’ workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing. Ensures proper configuration and adherence to security configurations and settings. Tests, troubleshoots, maintains, modifies, validates and documents application packages. Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues. May perform administrative task such as reporting, ordering replacement parts, and tracking status/inventory of items. Keeps apprised of new technologies related to workstation support procedures. To Qualify for This Position, You’ll Need the Following : Required Education: Associate's in a job related field Degree Equivalency: An additional 2 years job related work experience for a total of 4 years required work experience. Required Work Experience: 2 years of technical operations support experience. Required Skills and Abilities: Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Able to provide on-the-spot training to users. Understands operating systems imaging concepts. Able to make recommendations on selection of hardware and software products to address business requirements. Required Software and Other Tools: Familiarity with computer and workstation equipment. We Prefer That You Have the Following : Experience supporting executive level customers. Experience with asset management systems and processes, ability to navigate and update IBM Control Desk (ICD) asset management system. Familiarity with IBM BigFix product to include the ability to deploy software. Familiarity with McAfee/ Trellix suite of products. Familiarity with NetScout network analyzer & Cisco AnyConnect network authentication. Experience with ServiceNow for incident and request management. Experience supporting Audiovisual equipment in conference room and board room settings. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .