Claims Customer Service Advocate II
Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:00PM. It may be necessary, given the business need, to work occasional overtime. This role is located at 17 Technology Circle, Columbia, SC 29203. What You’ll Do: Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 1-year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience . Required Software and Tools: Basic computer operating skills. Standard office equipment. Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. We Prefer That You Have the Following: Preferred Education: Associate Degree Preferred Work Experience: 3-years of customer service or call center experience. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Analyst, Press Shop (Underbody Rear Engineer)
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! What you'll do Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Development and creation as well as implementation of planning concepts and projects including the corresponding design specifications or general conditions for the Press-Shop department. Ensuring of defined measures and development of techniques or processes including analysis and evaluation of alternative solutions under consideration of economic standards Responsible for the planning of complete production processes, equipment and methods across all work sequences in the Press-Shop department and elaboration of these scopes into layout plans, considering the requirements of all departments (and social partners) Creation of production plans for all work sequences according to the valid time finding procedures. Ensuring and controlling the defined measures and coordinating the activities of the technical contractors Planning of equipment as well as determination of material supply / delivery Approval of technical specifications of press shop related equipment and clarification of technical issues with technical contractors as well as suppliers of Press-Shop equipment and press tools Definition of the individual parts, the ZSB's and products regarding process reliability Creation of layouts, specifications, time schedules and investment plans, following economic standards Preparation of offers, comparative analyses and purchase orders Realization of VFF, PVS, 0-series and production ramp-up to series operation (Align manufacturing, delivery of pre series parts Processing of planning orders, improvement proposals and change requests including ongoing revision Coordination of related departments, R&D and operators with focus on the implementation of suggestions for the product design according to production requirements and the identification of optimization measures Recognition and reduction of waste in the planned production processes Assumption of special tasks corresponding to the skills and duties of the job holder This Role is carried out responsibly in factual cooperative collaboration with supervisors, employees, involved and affected departments - in compliance with existing guidelines, standards and regulations Steering/coordination of external service providers (worldwide) Support purchasing department during quoting process (technical specs, capacity planning, machinery technology, timeline, drawings, general contract terms) Monitoring of die development process (from engineering, manufacturing till final qualification) Scheduling and cost planning Prepare and present quality status for part tables, pilot hall, etc. Define and prepare action plans with suppliers based on production issues Support of change management (interface R&D – supplier) Evaluate suppliers' capacity and performance (also for suppliers new presslines) Location & Travel Expectations: This role will be based out of the Scout Motors location in Columbia, South Carolina. The responsibilities of this role require daily attendance in office with in-person meetings and events regularly. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. What you'll bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 3 years of professional experience in Press Shop Planning Bachelor's/Master's degree in mechanical engineering or related fields Good problem-solving skills and attention to detail Ability to work in a fast-paced environment and manage multiple projects simultaneously What you'll gain The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: Competitive insurance including: Medical, dental, vision and income protection plans 401(k) program with: An employer match and immediate vesting Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Initial base salary range = $80,000.00 - $97,500.00 Internal leveling code: IC10 Notice to applicants: Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City: This role is not eligible for remote work in New York City. Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Claims Processor II
Summary Reviews and adjudicates complex or specialty claims. Determines whether to return, deny or pay claims following organizational policies and procedures. Assists in training or mentoring new staff members. Description Location: This position is full-time (40-hours/week) Monday-Friday from 8:00am-4:30pm and will be fully remote . The candidate may be asked to come on-site for training, meetings, or other business needs. Candidates must reside within a one-hour commute of the Columbia location. What You’ll Do: Examines and processes complex or specialty claims according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Verifies that claims have been keyed correctly. Ensures that claims are processing according to established quality and production standards. Corrects processing errors by reprocessing, adjusting, and/or recouping claims. Researches and resolves claims edits and deferrals. Performs research on claim problems by utilizing policies, procedures, reference materials, forms and coordinates with various internal support areas. Responds to routine correspondence and completes spreadsheet if applicable. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 2 years of experience processing, researching and adjudicating claims. Required Skills and Abilities: Strong organizational, analytical and judgment skills. Strong oral and written communication skills. Proficient in spelling, punctuation and grammar. Proficient in basic business math. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. We Prefer That You Have the Following: Preferred Work Experience: 2 years of claims processing experience. Preferred Skills and Abilities: Strong time management skills. Knowledge of mathematical and statistical concepts. Preferred Software and Other Tools: Proficient in word processing and spreadsheet applications. proficient database software skills. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Security Professional – Logistics Site – Morning Shift
Security Professional - Logistics Site - Morning Shift Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Professional - Logistics Site - Morning Shift in West Columbia, SC, you will serve and safeguard clients in a range of industries such as Logistics & Distribution and more . As an Access Control Officer with Allied Universal, you will play a key role in supporting a secure environment at a logistics and distribution location. Your responsibilities will include monitoring entry and exit points, verifying credentials, and conducting routine patrols to help to deter security-related incidents. You will remain highly visible and approachable, providing outstanding customer service and clear communication to everyone on site. This position is ideal for individuals who are attentive, reliable, and enjoy working as part of a team. At Allied Universal, we value agility, reliability, and innovation, and we are committed to a caring culture that puts people first. Join us to make a meaningful impact while developing your skills in a dynamic and supportive environment. Position Type: Full Time Pay Rate: $14.00 / Hour Job Schedule: DayTimeTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PMSat08:00 AM - 04:00 PM What You'll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Monitor and control access to the location, verifying credentials and authorizations for entry and exit. Provide customer service by assisting visitors, employees, and delivery personnel with security-related procedures and site-specific policies. Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols. Conduct regular and random patrols throughout the facility and its perimeter to help to deter unauthorized activity and identify potential security-related concerns. Document and report any security-related incidents, observations, or irregularities according to Allied Universal procedures. Support emergency response activities as needed, including assisting with evacuations or other site-specific protocols. Collaborate with site personnel and Allied Universal management to address security-related needs and maintain a secure environment within the logistics and distribution location. What We're Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: Must have at least 1 year of security-related experience. Must be at least 21 years of age. Customer service experience is preferred. Access control and/or badge experience is preferred. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1422175
Claims Processor II
Summary Reviews and adjudicates complex or specialty claims. Determines whether to return, deny or pay claims following organizational policies and procedures. Assists in training or mentoring new staff members. Description Position Purpose Reviews and adjudicates complex or specialty claims. Determines whether to return, deny or pay claims following organizational policies and procedures. Assists in training or mentoring new staff members. Job Description Logistics: PGBA – one of BlueCross BlueShield's South Carolina subsidiary companies Location: This position is full-time (40 hours/week) Monday-Friday from 8:00am-5:00pm. This role is located on-site at 17 Technology Circle, Columbia, SC 29203. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do: Examines and processes complex or specialty claims according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Verifies that claims have been keyed correctly. Ensures that claims are processing according to established quality and production standards. Corrects processing errors by reprocessing, adjusting, and/or recouping claims. Researches and resolves claims edits and deferrals. Performs research on claim problems by utilizing policies, procedures, reference materials, forms and coordinates with various internal support areas. Responds to routine correspondence and completes spreadsheet if applicable. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 2 years of experience processing, researching and adjudicating claims. Required Skills and Abilities: Strong organizational, analytical and judgment skills. Strong oral and written communication skills. Proficient in spelling, punctuation and grammar. Proficient in basic business math. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. We Prefer That You Have the Following: Preferred Work Experience: 2 years of claims processing experience. Preferred Skills and Abilities: Strong time management skills. Knowledge of mathematical and statistical concepts. Preferred Software and Other Tools: Proficient in word processing and spreadsheet applications. proficient database software skills. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Security Officer – Distribution Site – Afternoon Shift
Security Officer - Distribution Site - Afternoon Shift Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Officer - Distribution Site - Afternoon Shift in West Columbia, SC, you will serve and safeguard clients in a range of industries such as Logistics & Distribution and more . As an Access Control Officer with Allied Universal, you will play a key role in supporting a secure environment within a dynamic logistics and distribution location. Your responsibilities will include monitoring entry and exit points, verifying credentials, and conducting routine patrols to help to deter security-related incidents. You will be a visible presence, providing exceptional customer service and clear communication to all visitors and staff. This position offers the opportunity to work in a fast-paced setting where your attention to detail and commitment to Allied Universal's values-agility, reliability, innovation, and teamwork-will be highly valued. Join a team that puts people first and always acts with integrity, making a meaningful impact every day. Position Type: Full Time Pay Rate: $14.00 / Hour Job Schedule: DayTimeTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AMSat04:00 PM - 12:00 AM What You'll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Monitor and control access to the location, verifying credentials and authorizations for entry and exit. Provide customer service by assisting visitors, employees, and/or delivery personnel with access-related inquiries and procedures. Carry out security-related procedures and follow site-specific policies to help maintain order within the logistics and distribution environment. Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols. Conduct regular and random patrols throughout the facility and its perimeter to help to deter unauthorized activity and identify potential concerns. Document and report any irregularities, security-related incidents, or unusual circumstances according to Allied Universal and client protocols. Support emergency response activities as needed, including assisting with evacuations or other site-specific emergency procedures. What We're Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: Must have at least 1 year of security-related experience. Must be at least 21 years of age. Access control and/or badge experience is preferred. Customer service experience is preferred. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1422201
Claims Customer Service Advocate II
Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description What You’ll Do: Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 1-year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience . Required Software and Tools: Basic computer operating skills. Standard office equipment. Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. We Prefer That You Have the Following: Preferred Education: Associate Degree Preferred Work Experience: 3-years of customer service or call center experience. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .
Security Professional – Residential Site – Weekdays
Security Professional - Residential Site - Weekdays Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Professional - Residential Site - Weekdays in Columbia, SC, you will serve and safeguard clients in a range of industries such as Residential and more . As a Security Professional with Allied Universal, you will play a key role in access control at a residential location. Your responsibilities will include monitoring entry points, verifying credentials, and conducting routine patrols to help to deter security-related incidents. You will remain highly visible throughout your shift, providing a reassuring presence for residents and visitors while delivering exceptional customer service. This position offers the opportunity to interact with a diverse community, respond to alarms, and address inquiries with professionalism and care. At Allied Universal, we value teamwork, integrity, and a people-first approach, empowering you to make a positive impact every day while growing your career in a dynamic and supportive environment. Position Type: Full Time Pay Rate: $15.45 / Hour Job Schedule: DayTimeMon11:30 PM - 07:30 AMTue11:30 PM - 07:30 AMWed11:30 PM - 07:30 AMThur11:30 PM - 07:30 AMFri11:30 PM - 07:30 AM What You'll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Provide customer service to residents, guests, and visitors by carrying out security-related procedures and site-specific policies, including access control measures. Monitor entry and exit points to help to deter unauthorized access and/or suspicious activity within the residential location. Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols. Conduct regular and random patrols around the property and perimeter to help to deter potential security-related concerns. Document and report any unusual activity, incidents, or maintenance issues observed during patrols or while monitoring access points. Assist with emergency response activities as appropriate, coordinating with local authorities and Allied Universal management as needed. Maintain a visible presence to help to deter unwanted behavior and provide reassurance to residents and visitors. What We're Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: Must have at least 1 year of security-related experience. Must be at least 21 years of age. Access control and/or badge experience is preferred. Alarm panel experience is preferred. Customer service experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1422185
Dental Office Assistant – Business Assistant
Business Assistant South Lake Family Dental is looking for a Dental Assistant to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay About South Lake Family Dental South Lake Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a fun and energetic 5 person team that thrives on collaboration, communication and community Beautiful office! Well-established office Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Security Professional – Distribution Site – Morning Shift
Security Professional - Distribution Site - Morning Shift Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! Job Description As a Security Professional - Distribution Site - Morning Shift in West Columbia, SC, you will serve and safeguard clients in a range of industries such as Logistics & Distribution and more . Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As an Access Control Officer with Allied Universal, you will play a key role in supporting a secure environment within a dynamic logistics and distribution location. Your responsibilities will include monitoring entry and exit points, verifying credentials, and conducting routine patrols to help to deter security-related incidents. You will be a visible presence, providing exceptional customer service and clear communication to all personnel and visitors. This position offers the opportunity to work in a fast-paced setting where your attention to detail and commitment to Allied Universal's values-agility, reliability, innovation, and teamwork-will be highly valued. Join a team that puts people first and acts with integrity, making a meaningful impact every day. Position Type: Part Time Pay Rate: $14.00 / Hour Job Schedule: DayTimeMon08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM What You'll Do: Use our proprietary scheduling platform to claim open shifts at client sites Support operations across a range of environments including commercial real estate, healthcare, and education Receive site-specific training and guidance from experienced teams Deliver consistent, professional security presence and customer service Be ready to fill in at short notice when urgent needs arise Responsibilities: Monitor and control access points to help to deter unauthorized entry into the logistics and distribution location. Verify credentials of individuals entering and exiting the premises, following site-specific policies and procedures. Provide customer service to clients and visitors by addressing inquiries and assisting with directions or information as needed. Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols. Conduct regular and random patrols around the facility and perimeter to help to deter suspicious activity and identify potential security-related concerns. Document and report any security-related incidents, observations, or irregularities according to Allied Universal and client procedures. Collaborate with site personnel and emergency responders during emergency response activities as appropriate. What We're Looking For: Availability across various days and shifts Reliability and ability to adapt to different post assignments A desire to gain broad experience and grow within the company Interest in transitioning into full-time roles when available Minimum Requirements: Must have at least 1 year of security-related experience. Must be at least 21 years of age. Access control and/or badge experience is preferred. Customer service experience is preferred. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Why Join Us: Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle. Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs. Smart Tools: Access exclusive technology for real-time shift visibility and claiming. Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1422203