Adv. Manufacturing

At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world. Come grow with us! Sylvamo, a major pulp and paper producer located in Eastover SC, is seeking its next generation of top Millwright Maintenance Technicians for the Eastover, SC Mill. We are looking for dependable women and men with excellent problem-solving, communication and teamwork skills to fill our challenging positions. Sylvamo offers competitive salaries and excellent benefits including health care, life insurance, disability income, gainsharing, holidays, vacation, 401K and retiree savings. Mechanical Maintenance Associate Technician Pay Rate: $32.12 - $34.35 Starting pay with opportunities to progress Duties for mechanics include, but are not restricted to, replacing valves & gaskets, basic welding, repacking pumps & valves, forklift operations, screwed pipe & tubing installations, cylinder repair, pump repair & replacement, repair of rotating assemblies, roll repair and replacements, motor replacements, repair of mechanical drive systems, gear reducers, seals, fans, hydraulics, pneumatics, lubrication and rigging. Minimum qualifications: • High School Diploma or GED • Basic computer skills • Able to function in a team environment • 1 years minimum experience in industrial setting performing as Mechanic or Millwright in a multi-skilled heavy industrial maintenance environment • 1 Year Vocational/Technical education in the field of Industrial Maintenance/Welding/Millwright. • Must be able to pass hands on demonstrated skill test and written tests. PLUS: Must be willing to meet the following requirements: • Undergo a drug screen for illicit use of drugs as a condition of employment • Submit to periodic drug screens as a condition of employment • Willing and capable of working all shifts • Work overtime on a regular basis and with last minute notification • Work holidays and/or weekends on a regular basis • Wear required safety equipment • Operate or work in industrial conditions (i.e. warm/hot, dusty/dirty, around hazardous chemicals, noise, heavy machinery or elevated working surfaces with proper safety training and safety protection) Preferred Requirements: • Associate degree in a related discipline (Millwright, Machinist, Welding, OR Pipefitting) • Relevant work experience in a heavy industrial environment • Strong math/physics understanding • Millwright/Machinist backgrounds on the mechanical side Apply on line at Sylvamo.com Sylvamo partners with you and your family on your health and wellness journey. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, life insurance, and a generous 401(k) plan with matching company contributions, and more. Sylvamo is here for all stages of life. We also offer paid time off and paid holidays per year. The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world. Come grow with us! Sylvamo, a major pulp and paper producer located in Eastover SC, is seeking its next generation of top Electrical & Instrumentation Maintenance Technicians for the Eastover, SC Mill. We are looking for dependable women and men with excellent problem-solving, communication and teamwork skills to fill our challenging positions. Sylvamo offers competitive salaries and excellent benefits including health care, life insurance, disability income, gainsharing, holidays, vacation, 401K and retiree savings. Experienced Mechanical Maintenance Journeyman Technician Hourly pay rate is $36.65 - $38.92 starting pay with opportunity to progress Duties for mechanics include, but are not restricted to, replacing valves & gaskets, basic welding, repacking pumps & valves, forklift operations, screwed pipe & tubing installations, cylinder repair, pump repair & replacement, repair of rotating assemblies, roll repair and replacements, motor replacements, repair of mechanical drive systems, gear reducers, seals, fans, hydraulics, pneumatics, lubrication and rigging. Minimum qualifications: • High School Diploma or GED • Basic computer skills • Able to function in a team environment • 5 years minimum experience in industrial setting performing as Mechanic or Millwright in a multi-skilled heavy industrial maintenance environment • Must be able to pass hands on demonstrated skill test and written tests. PLUS: Must be willing to meet the following requirements: • Undergo a drug screen for illicit use of drugs as a condition of employment • Submit to periodic drug screens as a condition of employment • Willing and capable of working all shifts • Work overtime on a regular basis and with last minute notification • Work holidays and/or weekends on a regular basis • Wear required safety equipment • Operate or work in industrial conditions (i.e. warm/hot, dusty/dirty, around hazardous chemicals, noise, heavy machinery or elevated working surfaces with proper safety training and safety protection) Preferred Requirements: • Associate degree in a related discipline (Millwright, Machinist, Welding, OR Pipefitting) • Relevant work experience in a heavy industrial environment • Strong math/physics understanding • Millwright/Machinist backgrounds on the mechanical side Apply on line at Sylvamo.com Sylvamo partners with you and your family on your health and wellness journey. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, life insurance, and a generous 401(k) plan with matching company contributions, and more. Sylvamo is here for all stages of life. We also offer paid time off and paid holidays per year. The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Overview: The Customer Service Manager plays a key role in supporting the sales team by managing customer accounts and ensuring a smooth and responsive customer experience. This position is responsible for addressing customer inquiries, resolving issues, and maintaining high levels of satisfaction. The Customer Service Manager will also coordinate the ordering and processing of materials, manage order changes and returns, and handle back charges as needed. Strong communication and organizational skills are essential for success in this role. Schedule: Monday through Friday, 7:00 am to 5:00 pm Full benefits after 60 consecutive days of employment include: - Health, vision, and dental insurance - 401(k) with employer match - Profit sharing - PTO, sick, and personal time - FSA dependent care and health. and much more! Responsibilities: Customer Service Strong Communication Skills Detail Oriented Reporting and Data Entry, Invoicing and Accounts Receivable Scheduling Interface with sales team and customers, providing updates on pricing, delivery, and schedules. Facilitate the resolution of problems and issues between customers and production. Direct order entry/processing, ensuring orders are entered and released in a correct and efficient manner. Invoicing and account reconciliation, including pricing term updates and late payment follow up. Schedule based on design, production, and delivery capabilities. Other duties assigned by management. Qualifications: Word Processing Software Spreadsheet Software Internet Software Ability to read and comprehend documents (i.e., policy and procedure manuals); write routine reports and correspondence; speak/present in front of a small group of associates or customers. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; deal with problems involving several concrete variables in standardized situations. High school diploma or general education degree (GED); Bachelor’s degree in business management, Business Administration, or related field preferred

Maintenance Manager - Columbia, SC @ Arbor Landing Have you ever desired to work at a company that is positively impacting the lives of a wide array of individuals through various avenues? At Green Alpha Property Management, everything that we do is centered around the goal of improving the lives of each of our stakeholders. Green Alpha Property Management is the property management business of a real estate management and commercial investment company headquartered in Wake Forest, NC and with a strong presence throughout the Southeast United States. We specialize in acquiring, managing, and enhancing commercial real estate properties with a foundation centered on improving the lives of our stakeholders. Due to our large scope of properties, there are many different avenues for career progression. As Maintenance Manager, you will be a key piece in how we manage our rapidly growing portfolio daily. You will be the on a critical team that is responsible for helping to ensure that our tenants have the best possible rental experience. This role will primarily be responsible for handling all maintenance/repair related tasks at the apartment communities within the region to ensure our facilities are in good repair at all times. Speed is critical, so it’s important that the potential team member has a sense of urgency as work orders need to be resolved in a timely manner. In this full-time role (40 hours a week) you will be responsible for our complex in our Columbia, SC. Willingness to learn is a critical trait this individual must have. Excellent Benefits and 401K Package. Salary range is $55,000 to $60,000 per year. Roles and Responsibilities: As a Maintenance Manager you will bring a positive, upbeat, and driven attitude to help build lasting relationships with tenants and team members. Respond timely to requests/work orders and ensure efficient problem resolution, and delegate as appropriate. Preventative maintenance Coordinate with contractors, vendors, and landscapers, and other parties to ensure a well-ran property management company. Ensures facilities and related systems are in good working order (HVAC, plumbing, electrical, painting, exterior, etc.) Ensuring units are 100% ready for move in (checklists, physically visiting units, etc.) Updates and maintains work order management through AppFolio(our in house property management software) Maintains clean properties by ensuring that complexes are clear of trash and other debris. Qualifications: HVAC, Mechanical, Plumbing, Electrical experience preferred 2+ years of maintenance experience Various System Experience (excel, word, etc) required Computer experience required Strong desire to uphold personal honesty, integrity, and work ethic Maintains a passionate and enthusiastic attitude Drivers License and ability to drive to various properties Show Legal documentation showing ability to work in the United States As an equal opportunity employer, we encourage people of all backgrounds (racial, gender, sexual orientation, disability, veteran, etc) to apply. Diversity enables us to better serve our customers and meet our company goals. Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Retirement plan Vision insurance

Job Title: Training and Works Program Coordinator Team: Operations Classification: Full Time, Non-Exempt Reports To: Director of Operations Direct Reports: None Effective Date: September 1st, 2024 Position Summary The Training and Works Program Coordinator works to support the Director of Operations who oversees the Social Enterprises, OG Works and Select Staff Development. This position will be responsible for developing and implementing the OG Works program through our social enterprises, facilities and kitchen departments. This role will involve coordinating work and training assignments, supervising program participants in a collaborative manner, and tracking progress towards employment and skills development goals. Position Qualifications For Employment with Oliver Gospel A born-again believer in Jesus Christ Affirm without reservation Oliver Gospel’s Statement of Faith Fully support Oliver Gospel’s Statements of Mission, Vision, and Values Ability and desire to work in harmony with other Oliver Gospel employees Be on time and ready to work at the assigned work location on every scheduled day of work Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event Valid South Carolina driver’s license For the Training and Development Specialist Bachelor's degree in social work, human services, or a related field preferred. Experience working with homeless populations and/or providing employment services. Strong organizational and communication skills. Knowledge of local job market and resources for job seekers. Understanding of trauma-informed care principles and best practices for serving vulnerable populations. Experience in working well with various races, ethnicities, cultures, disabilities and ages Experience in training and development, implementing and delivering Experience in education and curriculum development Experience in measuring and evaluating impact experience Experience in applying sound business principles in a non-profit retail context Ability to manage multiple projects in multiple locations concurrently Proven ability to establish and maintain effective working relationships with proper boundaries Proven ability to work independently while staying aligned with the priorities of the supervisor Knowledge of PC-based software, point of sales devices, and production equipment Servsafe Certification Required Position Responsibilities Enhance, develop and implement job works and training programs for homeless individuals residing in the shelter. Coordinate work, training assignments, and schedules for program participants. Provide supervision and support to program participants during work activities. Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement. Track progress towards training and employment goals and provide ongoing support and resources to help participants achieve success. Communicate effectively with program participants, and select staff, to ensure program success. In collaboration with the Director of Operations, Director of Programing and Director of Human Resources, design, improve and implement a career development curriculum and programming strategy for the Roastery, Thrift Store, Hope Shop, Facilities and Kitchen through OG Works. Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement, and outcomes. Utilize metrics to validate knowledge transfer and return on investment. Creates and/or acquires training procedure manuals, guides, and course materials. Maintains knowledge of the latest trends in training and development. Train and evaluate coordinators in curriculum and record staff performance for the OG Works program. Collaborate with the program managers to ensure success of and compliance for the OG Works program. Participate in meetings related to social enterprises and programming Perform other duties as assigned. Core Competencies Highly driven to succeed Excellent customer service skills Excellent attention to detail Strong communication, administrative, relational, and organizational skills Ability to maintain a professional demeanor and positive attitude Ability to be respectful of store staff, volunteers, donors, and customers Ability to operate a computer, point of sale devices, and production equipment Ability to solve problems and think critically and analytically Ability to use sound judgment in decision making Ability to perform all duties with integrity, credibility, and excellence Ability to honor confidences and keep confidential information Model a servant attitude Mental and Physical Demands Ability to work in a changing, growth-oriented environment Ability to concentrate and apply mental processes Ability to work with disruptions, critical issues and emotional individuals Ability to move seamlessly from one task to another Ability to participate in travel experiences Ability to frequently lift, carry, push and/or pull items weighing up to 50 pounds Ability to engage in limited exposure to health-related issues, including colds, viruses, etc.

Job Title: Training and Works Program Coordinator Team: Operations Classification: Full Time, Non-Exempt Reports To: Director of Operations Direct Reports: None Effective Date: September 1st, 2024 Position Summary The Training and Works Program Coordinator works to support the Director of Operations who oversees the Social Enterprises, OG Works and Select Staff Development. This position will be responsible for developing and implementing the OG Works program through our social enterprises, facilities and kitchen departments. This role will involve coordinating work and training assignments, supervising program participants in a collaborative manner, and tracking progress towards employment and skills development goals. Position Qualifications For Employment with Oliver Gospel A born-again believer in Jesus Christ Affirm without reservation Oliver Gospel’s Statement of Faith Fully support Oliver Gospel’s Statements of Mission, Vision, and Values Ability and desire to work in harmony with other Oliver Gospel employees Be on time and ready to work at the assigned work location on every scheduled day of work Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event Valid South Carolina driver’s license For the Training and Development Specialist Bachelor's degree in social work, human services, or a related field preferred. Experience working with homeless populations and/or providing employment services. Strong organizational and communication skills. Knowledge of local job market and resources for job seekers. Understanding of trauma-informed care principles and best practices for serving vulnerable populations. Experience in working well with various races, ethnicities, cultures, disabilities and ages Experience in training and development, implementing and delivering Experience in education and curriculum development Experience in measuring and evaluating impact experience Experience in applying sound business principles in a non-profit retail context Ability to manage multiple projects in multiple locations concurrently Proven ability to establish and maintain effective working relationships with proper boundaries Proven ability to work independently while staying aligned with the priorities of the supervisor Knowledge of PC-based software, point of sales devices, and production equipment Servsafe Certification Required Position Responsibilities Enhance, develop and implement job works and training programs for homeless individuals residing in the shelter. Coordinate work, training assignments, and schedules for program participants. Provide supervision and support to program participants during work activities. Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement. Track progress towards training and employment goals and provide ongoing support and resources to help participants achieve success. Communicate effectively with program participants, and select staff, to ensure program success. In collaboration with the Director of Operations, Director of Programing and Director of Human Resources, design, improve and implement a career development curriculum and programming strategy for the Roastery, Thrift Store, Hope Shop, Facilities and Kitchen through OG Works. Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement, and outcomes. Utilize metrics to validate knowledge transfer and return on investment. Creates and/or acquires training procedure manuals, guides, and course materials. Maintains knowledge of the latest trends in training and development. Train and evaluate coordinators in curriculum and record staff performance for the OG Works program. Collaborate with the program managers to ensure success of and compliance for the OG Works program. Participate in meetings related to social enterprises and programming Perform other duties as assigned. Core Competencies Highly driven to succeed Excellent customer service skills Excellent attention to detail Strong communication, administrative, relational, and organizational skills Ability to maintain a professional demeanor and positive attitude Ability to be respectful of store staff, volunteers, donors, and customers Ability to operate a computer, point of sale devices, and production equipment Ability to solve problems and think critically and analytically Ability to use sound judgment in decision making Ability to perform all duties with integrity, credibility, and excellence Ability to honor confidences and keep confidential information Model a servant attitude Mental and Physical Demands Ability to work in a changing, growth-oriented environment Ability to concentrate and apply mental processes Ability to work with disruptions, critical issues and emotional individuals Ability to move seamlessly from one task to another Ability to participate in travel experiences Ability to frequently lift, carry, push and/or pull items weighing up to 50 pounds Ability to engage in limited exposure to health-related issues, including colds, viruses, etc.

Job Title: Training and Works Program Coordinator Team: Operations Classification: Full Time, Non-Exempt Reports To: Director of Operations Direct Reports: None Effective Date: September 1st, 2024 Position Summary The Training and Works Program Coordinator works to support the Director of Operations who oversees the Social Enterprises, OG Works and Select Staff Development. This position will be responsible for developing and implementing the OG Works program through our social enterprises, facilities and kitchen departments. This role will involve coordinating work and training assignments, supervising program participants in a collaborative manner, and tracking progress towards employment and skills development goals. Position Qualifications For Employment with Oliver Gospel A born-again believer in Jesus Christ Affirm without reservation Oliver Gospel’s Statement of Faith Fully support Oliver Gospel’s Statements of Mission, Vision, and Values Ability and desire to work in harmony with other Oliver Gospel employees Be on time and ready to work at the assigned work location on every scheduled day of work Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event Valid South Carolina driver’s license For the Training and Development Specialist Bachelor's degree in social work, human services, or a related field preferred. Experience working with homeless populations and/or providing employment services. Strong organizational and communication skills. Knowledge of local job market and resources for job seekers. Understanding of trauma-informed care principles and best practices for serving vulnerable populations. Experience in working well with various races, ethnicities, cultures, disabilities and ages Experience in training and development, implementing and delivering Experience in education and curriculum development Experience in measuring and evaluating impact experience Experience in applying sound business principles in a non-profit retail context Ability to manage multiple projects in multiple locations concurrently Proven ability to establish and maintain effective working relationships with proper boundaries Proven ability to work independently while staying aligned with the priorities of the supervisor Knowledge of PC-based software, point of sales devices, and production equipment Servsafe Certification Required Position Responsibilities Enhance, develop and implement job works and training programs for homeless individuals residing in the shelter. Coordinate work, training assignments, and schedules for program participants. Provide supervision and support to program participants during work activities. Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement. Track progress towards training and employment goals and provide ongoing support and resources to help participants achieve success. Communicate effectively with program participants, and select staff, to ensure program success. In collaboration with the Director of Operations, Director of Programing and Director of Human Resources, design, improve and implement a career development curriculum and programming strategy for the Roastery, Thrift Store, Hope Shop, Facilities and Kitchen through OG Works. Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement, and outcomes. Utilize metrics to validate knowledge transfer and return on investment. Creates and/or acquires training procedure manuals, guides, and course materials. Maintains knowledge of the latest trends in training and development. Train and evaluate coordinators in curriculum and record staff performance for the OG Works program. Collaborate with the program managers to ensure success of and compliance for the OG Works program. Participate in meetings related to social enterprises and programming Perform other duties as assigned. Core Competencies Highly driven to succeed Excellent customer service skills Excellent attention to detail Strong communication, administrative, relational, and organizational skills Ability to maintain a professional demeanor and positive attitude Ability to be respectful of store staff, volunteers, donors, and customers Ability to operate a computer, point of sale devices, and production equipment Ability to solve problems and think critically and analytically Ability to use sound judgment in decision making Ability to perform all duties with integrity, credibility, and excellence Ability to honor confidences and keep confidential information Model a servant attitude Mental and Physical Demands Ability to work in a changing, growth-oriented environment Ability to concentrate and apply mental processes Ability to work with disruptions, critical issues and emotional individuals Ability to move seamlessly from one task to another Ability to participate in travel experiences Ability to frequently lift, carry, push and/or pull items weighing up to 50 pounds Ability to engage in limited exposure to health-related issues, including colds, viruses, etc.

Lexington, SC $680-$1100+ / weekly 1st shift: 5:30am-Finish / Monday-Friday schedule People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes? The Opportunity: Warehouse Associates load and unload both by hand and with equipment and other duties as assigned by site leadership. Associates are paid by the truck. The harder you work, the more you earn! Requirements: High-energy individual with a strong work ethic, the work is fast paced and very physical Lift and carry 25-75lbs, materials handled vary Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate Why you should work with us: Get paid weekly - Rewarding production pay - your output means earnings, the harder you work the more you can make Benefits - after 60 days of employment Career growth-our company looks to promote from within first Join our travel team, see the country, learn how all our sites operate Paid Training, Safety Incentives Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

*Company Overview* Trinity Church/Trinity After School is dedicated to providing safe and enriching after-school programs for children. We focus on nurturing a supportive environment where children can learn and grow, ensuring their well-being during transportation to and from our facilities. *Summary* We are seeking a reliable and dedicated Bus Driver to join our team at Trinity Church/Trinity After School. In this role, you will be responsible for safely transporting children to and from our after-school programs, ensuring their safety and comfort during transit. *Responsibilities* * Safely operate the school bus, adhering to all traffic laws and safety regulations. * Ensure the safety of all passengers during transit by conducting pre-trip inspections of the vehicle. * Assist children in boarding and exiting the bus, providing support as needed. * Maintain a clean and organized bus environment. * Communicate effectively with parents, staff, and children regarding transportation schedules and any issues that arise. * Monitor children's behavior while on the bus to ensure a safe travel experience. *Requirements* * Valid commercial driver's license (CDL) with a passenger endorsement is required. * Experience in school bus driving or commercial driving preferred. * Strong communication skills to interact with children, parents, and staff effectively. * Ability to manage children's behavior in a professional manner. * Basic mechanical knowledge of buses is an asset but not mandatory. If you are passionate about working with children and ensuring their safety during transportation, we invite you to apply today to join our dedicated team at Trinity Church/Trinity After School! Job Type: Part-time Pay: $15.00 per hour Expected hours: 8 – 12 per week Schedule: * 4 hour shift * Monday to Friday Work Location: In person

The Process Control Inspector is responsible for the product process monitoring activities in the filling, bulk, and packaging areas. Responsibilities include: product inspections, line clearance, product reconciliation, and supporting documentation. The Process Control Inspector also works as part of a team on a rotating shift basis. Responsibilities: Performs line clearance both prior to the start up of lot production and before resuming manufacturing activities after stopping the production line for corrective actions Responsible for QC sampling (retains, nova septum and QC laboratories) Verification and release of BFS code magazine Perform resin verification Maintain/ Review batch record documentation of all inspection activities Conduct and document Daily EM’s and PM’s activities, including line clearance offillsuite Complete inventory transactions in ERP Weigh and document scrap ampoule counts for product reconciliation Complete documentation for product defects, investigation and resolution of deviations, and corrective actions Just in time review of filling, packaging, and process control sections of batch records Participate in all internal and external HI Training Programs Follow Standard Operating Procedures, safety, health, and cGMP Guidelines Qualifications: High School Diploma or GED Proficient with current word processing and database software Knowledge of basic statistical sampling plans and calculations Strong interpersonal skills and ability to communicate effectively. Ability to develop team oriented working relationship within team operation