Adv. Manufacturing

Summary Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 7:30AM-5:00PM. It may be necessary, given the business need to work occasional overtime. This role is located at 17 Technology Circle, Columbia, SC 29203. What You’ll Do: Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and reports potential fraud and abuse situations. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent. Required Work Experience: 2 years of customer service experience including 1-year claims or appeals processing OR Bachelor's Degree in lieu of work experience. Required Software and Tools: Working knowledge of Microsoft Office. Required Skills and Abilities: Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

*Responsibilities:* * Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. * Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. * Perform patch management, system updates, and vulnerability remediation. * Monitor system and application health, ensuring performance and uptime SLAs. * Maintain system documentation and operational procedures for OutSystems and Windows platforms. * Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes. * Automate operational tasks using PowerShell or other scripting tools. * Participate in an on-call support rotation for production support activities. *Required Skills:* * 4–6 years of experience administering OutSystems (on-prem or cloud-hosted). * Strong knowledge of Windows Server administration. * Experience with patching, event log analysis, and system health monitoring. * Familiarity with CI/CD pipelines for low-code platforms. * Basic knowledge of cloud infrastructure (Azure/AWS). *Nice to Have:* * OutSystems certifications * Microsoft Certified: Windows Server or Azure Administrator * Experience with IIS, SQL Server, or load balancing for web apps Job Types: Full-time, Contract Pay: $50.00 - $55.00 per hour Expected hours: 40 per week Ability to Commute: * West Columbia, SC 29169 (Preferred) Ability to Relocate: * West Columbia, SC 29169: Relocate before starting work (Preferred) Work Location: In person

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country. At Upper Crust Food Service, YOU are the crucial ingredient for providing fresh healthy Greek life food nationwide. Our team enjoys a lifestyle that is unmatched in the hospitality industry with very few late nights and weekend hours. Line Cooks are responsible for setting up workstations and preparing ingredients for cooking, including chopping vegetables and cutting meat. They ensure great presentation by dressing dishes before serving the client. Additionally, they assist with fostering a positive atmosphere with coworkers and customers. Duties and Responsibilities: Set up workstations to prepare food and ingredients to use for cooking Ensure great presentation by dressing dishes before they are served Apportion and serve food to clients Enforce sanitation and food safety standards per state and local regulations. Maintain a professional and positive attitude with coworkers and customers. Assist in planning and executing special events as directed by management. Help with unloading, inspecting, and storing of raw ingredients and supplies. Communicate regularly with management via calls, emails, and texts. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this job. Duties, responsibilities and activities may change at any time with or without notice. Required Skills and Abilities: Ability to work well as part of a team. Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong verbal and written communication skills. Understanding of or the ability to learn food handling techniques, preparation, and cooking procedures. Be familiar with the industry's best practices Preferred Education and Experience: 2+ years food service skills or related experience preferred. Have experience with bulk food prep and production in a commercial kitchen setting. Ability to pass a background check Have a valid food safety handler and sanitation certification in accordance with state and local regulations or obtain one within 30 days of employment High school or vocational school coursework in kitchen basics such as food safety, preferred. Special Demands: The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. Capability to work in a kitchen environment that may involve exposure to extreme heat or cold. Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop. Must be able to lift up to 50 pounds at times. Exposure to cleaning chemicals Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The pay range for this role is: 18 - 23 USD per hour (US Very High)

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country. At Upper Crust Food Service, YOU are the crucial ingredient for providing fresh healthy Greek life food nationwide. Our team enjoys a lifestyle that is unmatched in the hospitality industry with very few late nights and weekend hours. Line Cooks are responsible for setting up workstations and preparing ingredients for cooking, including chopping vegetables and cutting meat. They ensure great presentation by dressing dishes before serving the client. Additionally, they assist with fostering a positive atmosphere with coworkers and customers. Duties and Responsibilities: Set up workstations to prepare food and ingredients to use for cooking Ensure great presentation by dressing dishes before they are served Apportion and serve food to clients Enforce sanitation and food safety standards per state and local regulations. Maintain a professional and positive attitude with coworkers and customers. Assist in planning and executing special events as directed by management. Help with unloading, inspecting, and storing of raw ingredients and supplies. Communicate regularly with management via calls, emails, and texts. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this job. Duties, responsibilities and activities may change at any time with or without notice. Required Skills and Abilities: Ability to work well as part of a team. Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong verbal and written communication skills. Understanding of or the ability to learn food handling techniques, preparation, and cooking procedures. Be familiar with the industry's best practices Preferred Education and Experience: 2+ years food service skills or related experience preferred. Have experience with bulk food prep and production in a commercial kitchen setting. Ability to pass a background check Have a valid food safety handler and sanitation certification in accordance with state and local regulations or obtain one within 30 days of employment High school or vocational school coursework in kitchen basics such as food safety, preferred. Special Demands: The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. Capability to work in a kitchen environment that may involve exposure to extreme heat or cold. Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop. Must be able to lift up to 50 pounds at times. Exposure to cleaning chemicals Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The pay range for this role is: 18 - 23 USD per hour (US Very High)

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country. At Upper Crust Food Service, YOU are the crucial ingredient for providing fresh healthy Greek life food nationwide. Our team enjoys a lifestyle that is unmatched in the hospitality industry with very few late nights and weekend hours. Line Cooks are responsible for setting up workstations and preparing ingredients for cooking, including chopping vegetables and cutting meat. They ensure great presentation by dressing dishes before serving the client. Additionally, they assist with fostering a positive atmosphere with coworkers and customers. Duties and Responsibilities: Set up workstations to prepare food and ingredients to use for cooking Ensure great presentation by dressing dishes before they are served Apportion and serve food to clients Enforce sanitation and food safety standards per state and local regulations. Maintain a professional and positive attitude with coworkers and customers. Assist in planning and executing special events as directed by management. Help with unloading, inspecting, and storing of raw ingredients and supplies. Communicate regularly with management via calls, emails, and texts. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this job. Duties, responsibilities and activities may change at any time with or without notice. Required Skills and Abilities: Ability to work well as part of a team. Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong verbal and written communication skills. Understanding of or the ability to learn food handling techniques, preparation, and cooking procedures. Be familiar with the industry's best practices Preferred Education and Experience: 2+ years food service skills or related experience preferred. Have experience with bulk food prep and production in a commercial kitchen setting. Ability to pass a background check Have a valid food safety handler and sanitation certification in accordance with state and local regulations or obtain one within 30 days of employment High school or vocational school coursework in kitchen basics such as food safety, preferred. Special Demands: The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. Capability to work in a kitchen environment that may involve exposure to extreme heat or cold. Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop. Must be able to lift up to 50 pounds at times. Exposure to cleaning chemicals Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The pay range for this role is: 18 - 23 USD per hour (US Very High)

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country. Line Cooks are responsible for setting up workstations and preparing ingredients for cooking, including chopping vegetables and cutting meat. They ensure great presentation by dressing dishes before serving the client. Additionally, they assist with fostering a positive atmosphere with coworkers and customers. If you are excited to create cool from-scratch food and make people happy every day, APPLY NOW. We're currently looking for a classically trained Line Cook who is driven by their love and passion for food. What’s in it for you? Very few late nights and weekend hours Time off for most holidays Paid vacations A competitive 401K with company match Health, dental, vision, and pet insurance Duties and Responsibilities: Set up workstations to prepare food and ingredients to use for cooking Ensure great presentation by dressing dishes before they are served Apportion and serve food to clients Enforce sanitation and food safety standards per state and local regulations. Maintain a professional and positive attitude with coworkers and customers. Assist in planning and executing special events as directed by management. Help with unloading, inspecting, and storing of raw ingredients and supplies. Communicate regularly with management via calls, emails, and texts. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this job. Duties, responsibilities and activities may change at any time with or without notice. Required Skills and Abilities: Ability to work well as part of a team. Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong verbal and written communication skills. Understanding of or the ability to learn food handling techniques, preparation, and cooking procedures. Be familiar with the industry's best practices Preferred Education and Experience: 2+ years food service skills or related experience preferred. Have experience with bulk food prep and production in a commercial kitchen setting. Ability to pass a background check Have a valid food safety handler and sanitation certification in accordance with state and local regulations or obtain one within 30 days of employment High school or vocational school coursework in kitchen basics such as food safety, preferred. Special Demands: The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. Capability to work in a kitchen environment that may involve exposure to extreme heat or cold. Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop. Must be able to lift up to 50 pounds at times. Exposure to cleaning chemicals Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country. At Upper Crust Food Service, YOU are the crucial ingredient for providing fresh healthy Greek life food nationwide. Our Chefs enjoy a lifestyle that is unmatched in the hospitality industry with very few late nights and weekend hours. Head Chefs are responsible for creating, planning, and executing all fresh, from scratch weekly menus with input from the client and Management team. Direct all food preparation and staff in accordance with company’s core values and culture. Manage and uphold the best sanitation practices in the kitchen. Maintain outstanding communication with management and customers. Consistently deliver outstanding products and customer service If you are excited to create cool from-scratch food and make people happy every day, APPLY NOW. We're currently looking for a classically trained Chef who is driven by their love and passion for food. This position is highly competitive, we are accepting resumes immediately. What’s in it for you? Very few late nights and weekend hours Time off for most holidays Paid vacations A competitive 401K with company match Health, dental, vision, and pet insurance Duties and Responsibilities: Prepare, design, and execute menus Menu meetings with the chapter will be required. Create high-quality meals with excellent presentation and flavor. Send photos regularly of meal presentations to management Maintain a clean and sanitary kitchen and dining room Wash kitchen utensils, equipment and dishes. Ensure the kitchen operates in a timely manner Oversee and train kitchen staff, manage schedules, and assess performance with management’s approval. Order supplies in accordance with budgetary requirements and stock inventory Enforce sanitation and food safety standards per state and local regulations. Maintain a professional and positive attitude with coworkers and customers. Assist in planning and executing special events as directed by management. Communicate regularly with management via calls, emails, and texts. Ensure compliance with all policies among staff. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Skills and Abilities: Ability to work well as part of a team. Understand, remember, and apply oral and/or written instructions Deal with challenging customers in a professional manner Demonstrate understanding and proficiency in various cooking methods, cuisines, ingredients, equipment, and procedures Show understanding of and commit to a professional appearance and positive attitude Maintain excellent record of kitchen and staff management Exhibit accuracy and speed in handling emergency situations and providing solutions Be familiar with the industry's best practices Preferred Education and Experience: 3+ years in professional, high-volume food production or catering, or an equivalent combination of relevant education and/or experience Ability to pass a background check Culinary degree is a plus Must hold a valid manager level sanitation certification or obtain one within 30 days of employment Special Demands: The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. Capability to work in a kitchen environment that may involve exposure to extreme heat or cold. Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop. Must be able to lift and/or move objects up to 50 pounds. Exposure to cleaning chemicals Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*Title: Platform Support* *Location: Columbia, SC (Hybrid)* *Job Description:* Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting. Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems. Perform patch management, system updates, and vulnerability remediation. Monitor system and application health, ensuring performance and uptime SLAs. Maintain system documentation and operational procedures for OutSystems and Windows platforms. Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes. Automate operational tasks using PowerShell or other scripting tools. Participate in an on-call support rotation for production support activities. *Required Skills:* 4–6 years of experience administering OutSystems (on-prem or cloud-hosted). Strong knowledge of Windows Server administration. Experience with patching, event log analysis, and system health monitoring. Familiarity with CI/CD pipelines for low-code platforms. Basic knowledge of cloud infrastructure (Azure/AWS). *Nice to Have:* OutSystems certifications Microsoft Certified: Windows Server or Azure AdministratorExperience with IIS, SQL Server, or load balancing for web apps *Thanks & Regards* *Monica | Lead Technical Recruiter* *SHAKTECH CORP* *7373028994* *monica@shaktechcorp.com* Job Type: Contract Pay: $55.00 - $58.00 per hour Work Location: Hybrid remote in West Columbia, SC 29169

The Inventory Supervisor is responsible for analyzing and improving inventory transaction processes, such as receipt, product transfer to production, and supporting all facets of the logistics department. The Supervisor will directly support business success by managing all facets of inventory accounting. Duties include, but are not limited to, managing gatekeepers, inventory clerks, setting work schedules, assigning tasks to associates, investigating issues and communicating with internal departments. Duties and Responsibilities: Ensures an accurate and timely inventory of raw ingredients, packaging, and finished goods on a frequent basis (i.e., daily, weekly). Complete and analyze performance measurements such as inventory accuracy, packaging shrink (MUV), PECO Pallets, overhead expenditures, and daily Workday for hourly associates. Must constantly look for ways to improve a process to reduce lead-time and eliminate non-value-added activities. Thorough understanding of all policies and procedures relative to inventory control and assure employee compliance with Department and Company policies and procedures. Maintain safe work environment by assuring employees are trained on all safety issues, completing safety accident and/or incident reports in a timely manner and recognizing and correcting unsafe conditions or behavior. SARBANES OXLEY RELATED CONTROLS: verify that reconciliation processes for Inventory and Gatekeeping in all plants are complying. Ensuring successful execution of a closed process to support financial reporting. Perform other duties as assigned. Required Qualifications/Skills: Strong organizational and communication skills. A highly motivated person who can multi-task in a fast-changing environment. Must be detail oriented and comprehend which issues to prioritize/monitor. Must have strong leadership, training, cost accounting, analytical and problem-solving skills, with the understanding of process improvement. Computer proficiency in Windows and MS Office. Capable of working in a cold (34 degrees F) and wet environment and be willing to work weekends. Must demonstrate the ability to effectively function within diversified teams. Must be able to set a priority on customer satisfaction and possess a sense of urgency. Must have coaching, developing and mentoring skills. Other Desired Qualifications/Skills: Experience with Process Improvement methodology Bilingual (English/Spanish or English/Polish) Computer skills: Access, Workday, and AS400 Bachelor's Degree a plus 1-3 years' experience in Operations Management, Logistics, or Inventory Control 2-3 years' experience in a food processing and packaging environment preferred Other Information: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Role Overview Classic Vacations is transforming its digital backbone to deliver world-class, AI-powered experiences for both internal stakeholders and external customers. This pivotal role is responsible for stabilizing critical data flows, leading the modernization of our data architecture, and enabling scalable, intelligent systems that power our next generation of products and insights. The Data Platform & AI Enablement Engineer is not just a builder of pipelines—they are an architect of possibility. Why This Role Matters At Classic Vacations, we believe that clarity, alignment, and purpose are the foundation of a healthy, high-performing organization—and this role is central to advancing that mission. The Data Platform & AI Enablement Engineer plays a pivotal role in shaping the future of how we leverage data to support our partners, delight our customers, and empower our colleagues. This is more than a technical role; it’s a strategic opportunity to drive meaningful impact. You will empower decision-making across core departments such as Finance, Product, and Customer Experience by delivering trusted, real-time data. By modernizing our data infrastructure and migrating legacy systems to a scalable, cloud-native platform, you’ll eliminate inefficiencies and reduce technical debt. At the same time, you’ll help lay the groundwork for robust, ethical, and high-performing AI and machine learning pipelines—capabilities that will transform how we serve the travel industry. This role also offers a chance to lead through influence, sharing your expertise with others and fostering a culture of excellence, performance, and shared learning. If you thrive in a high-trust environment and are driven by the tangible outcomes of your work, you won’t just be part of Classic Vacations’ transformation—you’ll be instrumental in leading it. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Phase 1: Stabilize and Maintain Today’s Ecosystem Administer and tune Microsoft SQL Server environments, supporting business-critical schemas. Manage Tableau Server/Cloud, ensuring reliable dashboard refreshes and robust permissions. Monitor and support Finance, Product, and CX reports with foundational data-quality checks. Respond to ad-hoc data and performance needs from business stakeholders and developers. Phase 2: Modernize the Platform Design schemas in Amazon Redshift or Google BigQuery, preparing for cloud-native scalability. Build, test, and document dbt pipelines; manage them with Terraform and Git-based CI/CD. Automate Tableau flows that align tightly with dbt and semantic layer standards. Replace manual, error-prone feeds with validated ingestion pipelines using tools like Great Expectations. Phase 3: Enable AI at Scale Stand up streaming architectures (e.g., Kafka, Kinesis) and manage ML feature stores. Embed analytics into customer-facing applications via APIs and securely expose governed datasets. Implement data observability solutions (e.g., Monte Carlo, Metaplane) to uphold SLAs and data trust. Lead initiatives to improve data engineering culture: performance, documentation, scalability, and AI-readiness. The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Required Technical Experience: Candidates should have a minimum of five years managing Microsoft SQL Server environments with proven expertise in performance tuning and production support. Additionally, at least three years of experience administering Tableau Server or Tableau Cloud is required, including familiarity with Tableau Prep workflows and Hyper extract pipelines. The ideal candidate will be comfortable working with Tableau's REST and Metadata APIs and managing role-based access. Required Data Engineering Skills: Strong proficiency in Python and modern SQL is essential, along with disciplined use of Git workflows for code management. Hands-on experience with cloud data services in AWS or GCP—such as Redshift, BigQuery, S3, Glue, or Pub/Sub—is highly valued. Candidates should have production-level experience with dbt (data build tool), Terraform, and automated data validation frameworks such as Great Expectations. Required Platform & Infrastructure Expertise: A solid understanding of CI/CD principles, infrastructure-as-code, and scalable data platform design is required. Familiarity with streaming architectures (Kafka, Kinesis) and feature stores is a plus, especially for those passionate about enabling machine learning use cases. Preferred Qualifications: Ideal candidates may also bring experience optimizing Tableau performance (including VizQL tuning and materialized views), implementing embedded analytics with row-level security, and experimenting with modern AI data patterns such as vector stores or retrieval-augmented generation (RAG) for LLM applications