Office & Finance

Professional services including accounting, financial planning, investment management, and corporate consulting solutions.

Search by

FIRST COMMUNITY BANK (SC)

Office Manager/CSR

Camden, SC 29020

Position Summary Provide management support to Retail Banker in the supervision of the Tellers and Teller Supervisors in addition to completing the duties of a Customer Service Representative Greets customers and assesses needs to determine sales/service focus or referral to appropriate department. Provides specific services to existing and potential customers such as account opening and/or maintenance, and purchases of CDs, HSAs and IRAs. Essential Duties and Responsibilities · Achieve all established operational and sales goals for the banking office, included but not limited to the Quarterly Audit Checklist, unscheduled teller audits, onboarding, DEL Report exceptions, and monitoring cash limits. · Handle customer service issues by conducting research, assuming ownership of customer problems, and providing follow-up status to customers. · Build customer relationships by using bank developed techniques and processes to better serve customers and the banking office team. Be proactive in daily customer and prospective customer contact, either by phone or in person to identify financial needs and initiate and/or strengthen relationships. · Follow bank policies and procedures, security guidelines, and comply with all federal, state, and local regulations. · Manage risk in every customer interaction and detect fraudulent transactions to prevent losses · Monitor office needs in the areas of supplies, equipment/facilities maintenance, courier runs, and shipments and respond in a timely manner. · Attend CSR and Retail Banker meetings. Use information from those meetings to prepare and lead monthly branch meeting. · Schedule and conduct individual meetings with each staff member. Discuss performance, progress toward accomplishing goals, setting new goals, training, or other needs they may have. · Conduct monthly office security checks including audit logs, bank inventory and keys/combos held in safe deposit box, disaster recovery materials, and updating the all-clear signal. · Maintain disaster recovery supplies and materials. Demonstrate proficiency working offline and retaining online and working in total disaster recovery mode. · Review/reconcile bills, assign appropriate general ledger account to them and promptly forward to appropriate person. · Consistently achieve individual sales goals. · Ensure adequate office coverage including peak traffic times by scheduling staff including making adjustments for PTO, training, emergencies, and out-of-office absences. Also communicate coverage needs with Branch Administration in a timely manner. · Create a team atmosphere and nurture staff in areas of cooperation, accountability, resourcefulness, efficiency, customer service, productivity, compliance, and security. · Prepare and deliver staff performance reviews by established deadlines including submitting all supporting documentation (e.g., yearly goals, training records, etc.) · Motivate staff to embrace cross-training and sales efforts. · May be required to perform other duties as assigned. Qualifications · High school diploma or equivalent required and a minimum of 5 years related job experience, or equivalent combination of education and experience. · Customer service experience in retail sales environment required, banking experience preferred. · Managerial or supervisory experience required. · Effective oral and written communication skills. · Excellent customer service and interpersonal skills. · Demonstrate willingness and desire to work in a team environment. · Ability to prioritize and multi-task. · Adaptability to change, including cross-training for Teller and Teller Supervisor. · Ability to compute basic to moderately complex math calculations. · Basic problem-solving and analytical skills. · Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form. · Proficiency in using personal computers and office products (e.g., Word, Excel).

Posted 4 days ago

Call Center Customer Service Supervisor, MD SC VA UT WV (VE257281113VA)

Columbia, SC 29201

++++++++++++++++ This position is contingent upon contract award. ++++++++++++++++ The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are fulltime, remote positions that support 24/7 contact center operations with multiple shifts available. This position is 100% local-virtual. You MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations: - Columbia SC - Shepherdstown WV - Arlington VA, includes Maryland - Salt Lake City UT YOUR MISSION The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. REQUIREMENTS Education: High School Diploma or equivalent. Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience. Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member. Wired-to-Home Internet: Ability to connect your computer into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Note: Wi-Fi-only high-speed internet can rarely sustain these speeds. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. Industry Knowledge: Understanding, sensitivity, and empathy for Veterans and their family members. Knowledge of military benefits, resources, and services. Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM. Previous military experience (including military spouses, family, and/or as a service provider). CORE FUNCTIONS Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development Ensure tasks are assigned to CSRs with clear plan of action and expectations are clearly defined Monitor CSR work performance and production and manage service quality through daily observations Field escalated calls from CSRs and overflow calls from agent queues Determine most appropriate course of action and/or identify alternatives in resolving issues Ask appropriate probing questions to clarify complex or vague requests Prepare well-defined case notes for field escalated calls received from CSRs Communicate with customers through approved channels such as phone, chat, text, or other forms of messaging Perform a supervisory review of cases Review reports, case notes, and rosters submitted by CSRs Review CSR call volume reports to evaluate productivity Prepare shift operational assessments, after-action reports, and weekly statistical data reports for presentation All other job-related duties as assigned WINNING BEHAVIORS, SKILLS AND QUALIFICATIONS Personality and communication (soft skills): Work Ethic Problem-solving Effective communication skills Self-direction Dependability Detail- oriented Competencies (hard skills): Customer Service Engage, support and collaborate with other members of the team, the company and the customer. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed. Communication Express and present information to team members, managers and customers verbally and in writing. Apply the use of telecommunication equipment and computers to optimize information relay. Strategically engage with the speaker or listener to formulate and suggest executable solutions. Research and Analysis Conduct studies and evaluations related to the tasking. Design and implement systems and procedures for analysis and verification. Seek or develop guidance from customer insight and manager directives, and leverage professional judgment and subject matter expertise. ABOUT THE BOWEN GROUP, a GTSC Company The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded.

Posted 5 days ago

David's Bridal

Welcome Desk Receptionist

Columbia, SC 29212

BEST. JOB. EVER! • Generous Team Member discount • $400 bonus for every referral hired with NO LIMIT* • Competitive hourly pay rates & team bonus • Get Paid Early! *Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen—apply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs. • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. • Promote all alteration services and personalization options. • Maintain store-standards to support a flawless shopping experience. • Maintain a high standard of dress to meet the Dress Code policy. • Respond promptly to all customer questions providing product and service information. • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise. • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated. • Assist with all sales promotions and visual updates. • Other duties as assigned. Physical Demands: • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. Education & Credentials: • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment. Now that we’ve popped the question, please say “I do”. Part Time Benefits Include: • Rewarding Environment and Competitive Pay • Team Bonus • Dayforce Wallet – Get Paid Early! • Generous Team Member Discount After First Pay Period • Vision Care • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury • 401K Program • Discount for Identity Theft Protection • Discounts for Home and Auto Insurance • Discounts for Mobile • Legal Benefits (MetLife Hyatt Legal Plans) • Pet Insurance Love wins when love is for Everyone! Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies. Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $11-13/hr is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Posted 5 days ago

David's Bridal

Alterations Customer Service Representative

Columbia, SC 29212

BEST. JOB. EVER! • Minimal weekday hours required (join for weekends only!) • Generous Team Member discount • $400 bonus for every referral hired with NO LIMIT* • Competitive hourly pay rates & team bonus • Get Paid Early! *Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen—apply today! The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. • Use all systems to manage the customer flow to deliver five-star customer experience. • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. • Promote all alterations services and personalization options. • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. • Maintain high dress code standards as required by the Dress Code policy. • Greet and escort all alterations customers to and from alterations for appointments. • Press, steam, and spot clean all merchandise. • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. • Build long-term relationships to meet and exceed customer satisfaction and loyalty. • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. • Maintains a clean and well-organized alterations room. • Performs duties and tasks as assigned by store management. Physical Demands: • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: • High school diploma or equivalent degree • 1-2 years prior retail experience in an apparel or specialty store environment. • Prior sewing experience is helpful. • Prior experience with computerized POS (Point of Sale) system Now that we’ve popped the question, please say “I do”. Part Time Benefits Include – • Rewarding Environment and Competitive Pay • Team Bonus • Dayforce Wallet – Get Paid Early! • Generous Team Member Discount After First Pay Period • Vision Care • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury • 401K Program • Discount for Identity Theft Protection • Discounts for Home and Auto Insurance • Discounts for Mobile • Legal Benefits (MetLife Hyatt Legal Plans) • Pet Insurance Love wins when love is for Everyone! Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

Posted 5 days ago

Stoner's Pizza Joint

Customer Service Representative

Columbia, SC 29229

We are looking for a CSR to join our staff & serve America’s Best Pizzas! As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant. Job Responsibilities include but are not limited to: Greet and welcome customers to the restaurant Take orders, process payments, & customer phone calls Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise Receiving in-the-moment coaching & hands-on training Assisting management with in-store tasks & other daily store duties Prepare customer orders & help with kitchen prep activities Bag, box, wrap, & distribute orders Cleaning, maintaining, & stocking the showroom & kitchen Complying with the rules and regulations of the company REQUIREMENTS Must be 16 years of age or older Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Familiarity with kitchen equipment & POS/KPS systems Understanding of food hygiene Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Good time-management skills Ability to enter orders using a computer keyboard or touch screen. Flexibility to work in shifts, including weekends and evenings Ability to handle the physical demands of a restaurant – standing, lifting, carrying, etc. Yes, the name is memorable and you bet, our food is positively addictive. But what really makes Stoner’s Pizza Joint so appealing is our food-loving culture that makes owning one fun, fast-paced, and forward-thinking. Our irresistible dough recipe was developed 30 years ago but with new leadership, we’ve updated the concept to better reflect what pizza lovers want now, and in the future.

Posted 1 week ago

Couche-Tard

Manager In Training

West Columbia, SC 29169

Southeast BU - Region 03 - Market 08: 2600 Sunset Blvd, West Columbia, South Carolina 29169 Shift Availability Flexible Availability Job Type Minimum Qualifications The minimum qualifications for a Store Manager are: High School diploma or GED preferred. Experience in retail sales preferred. Experience to perform the essential duties, responsibilities and working in the conditions described below. Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description. Ability to supervise and manage the functions listed in the CSR and ASM job description. Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc. A valid driver’s license and adequate transportation to/from bank and corporate management meetings. Ability to communicate (orally and in writing) in English. Perform other duties as assigned or delegated by his/her supervisor. ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS Leadership and Management Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards. Maintain a professional and supportive image among subordinates and supervisor. Schedule employees within Company guidelines to maximize customer service and maintain site image. Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. Site Relationships Develop positive and professional relationships with all suppliers. Promote excellent service and resolve customer complaints in a timely, professional manner. Promote and ensure a safe, positive public image within the neighboring community. Training and Development Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback. Train all employees ensuring that customer service, site image and marketing execution meet Company standards. Train all employees on safety procedures and promote safety awareness. Communication Develop ways and means to ensure that all employees receive proper communication in a timely manner. Establish periodic on-going communication meetings with all site employees and the Market Manager. Organizing and Planning Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives. Organize and maintain all site files and manuals. Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly. Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees. Financial Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. Budget and forecast P&L lines, as well as understand and manage merchandise margins. Safeguard and account for all money received and disbursed. Perform all other financial analysis necessary to maximize sales and net profits. Working Conditions Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc. Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Be exposed to occasional noise. Work with a minimum of direction and supervision. At all times work as an effective manager, supervisor and leader. THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Posted 1 week ago

Pizza Hut

CSR (Customer Service Representative)

West Columbia, SC 29169

At Pizza Hut, our vision is to “Connect People Through the JOY of Pizza.” As a Pizza Hut / Team SRC Team Member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You’ll learn new things, get recognized for your efforts and learn skills that last a lifetime. Team SRC is a family run company founded in 1999, and for 25+ years we have been proud to serve communities across South Carolina great Pizza Hut products. Apply now to potentially join our winning team as we bring the “Joy of Pizza” to our communities for many more years and beyond! **Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a career with an innovative company, look no further than Pizza Hut / Team SRC. Requirements Reliable transportation. Age restrictions: Our team members need to be at least 16 years old. A desire to work as part of a team. An enthusiasm for serving well. A good attitude. Dress the part: We’ll provide you with a uniform. We just ask that you keep it clean and come to work wearing it.

Posted 1 week ago

Domino's

Domino’s Assistant Manager (5603)

Columbia, SC 29210

Company Description Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together. Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's! Job Description Job Description: You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality, hustle and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences, and encouraged to reach their highest potential. If this sounds like a culture you want to be apart of, what are you waiting for? Apply! Duties & Responsibilities: As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino’s and Team Fox image standards is required – you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality – taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino’s specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle. Physical Requirements: (including, but not limited to the following): Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities: Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”. Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking. You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks. Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes. Qualifications Must be 18 years of age and have a valid driver's license Must have access to an insured vehicle which can be used for delivery Must pass a Criminal Background Check Additional Information All your information will be kept confidential according to EEO guidelines.

Posted 1 week ago

State of South Carolina

UI Customer Service Representative (CSR) – Statewide

Columbia, SC 29202

JOB About UsBusiness is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!Job DescriptionDo you enjoy listening, providing guidance, assistance, and quality customer service for callers? Our Unemployment Insurance (UI) Customer Service Representative (CSR) will handle inbound calls regarding UI inquiries from claimants, employers, and other stakeholders. Serving on the UI Operations team, which is responsible for administrating South Carolina’s unemployment insurance claims processes, the CSR will be responsible for providing general information and guidance in line with the operational procedures and guidelines of the agency to include escalation when appropriate. An ideal candidate will be an adaptable, customer-service oriented individual with exceptional listening skills.Key ResponsibilitiesUnder general supervision, the UI Customer Service Representative will: Provide general information and guidance with a positive, service-oriented attitude.Answer and handle inbound calls using call center scripts. Identify the proper course of action and use the department’s software and processes to thoroughly document the call summary, course of action taken, and related disposition codes.Follow operational procedures and guidelines regarding escalation and issue resolution.Are you ready to take on this challenge and help support South Carolina’s workforce system? Please apply. We look forward to hearing from you!***Multiple Vacancies*** EXAMPLE OF DUTIES Education and ExperienceA High School Diploma and at least one year of relevant experience in a call center, contact center, or other similar customer service center. A bachelor’s degree may be substituted for the required work experience. SUPPLEMENTAL INFORMATION Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Posted 1 week ago

UIDP, Inc.

Accounting & Grants Manager

Columbia, SC 29201

Oversee accounts payable and receivable, ensuring timely payment of bills and collection of outstanding debts. Accounting/finance/grant: 5 years (Required).

Posted 2 weeks ago