Development and maintenance of software, hardware, cybersecurity, and digital infrastructure for businesses.
Customer Business Partner – Hannaford & Food Lion
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. The Customer Business Partner (CBP) is accountable for all aspects of selling and executing joint business plans that deliver the objectives of the assigned customer team and Kimberly-Clark Business Unit(s). With their Team Leader, the CBP will conduct Joint Business Planning alongside key customer contacts to gain alignment on goals and plans. They will then collaborate to execute the plan and check/adjust as necessary to achieve agreed upon goals. Internal to K-C, the CBP will work closely with their Customer Team Lead during key planning processes and engagements for assigned customer/BU(s) including Annual Operating Plan and Business Planning Processes, ongoing communications, and others as needed to ensure alignment with BU Strategies and adherence KC planning policies and processes. The CBP will collaborate with cross functional customer team members as needed to better analyze, build and execute the business plan. In this role, you will: Lead the total team to work with the one voice mind set (we win together: Category Management, Account Management, Shopper Marketing, Shopper Insights, Finance, Digital Engagement and Sales) to develop and execute an Omni-channel JBP that delivers our financial goals and metrics (JBP & KC targets) Drive the development and execution of best in-class DPSM (distribution, pricing, shelving, merchandising) programs that support category and K-C growth strategies Develop and deliver insights and plans that successfully execute national plans to deliver share growth Track progress of key objectives through an analysis of business performance and develop corrective actions to close gaps to JBP goals Identify areas where the team can streamline and simplify to focus on the highest value activities Seek out opportunities to deliver on strategic priorities for the future (Line Review, JBP, Innovation Summits etc.) Responsible/accountable for implementing K-C brand strategies, vision and tactics with customers by working closely with key internal and external partners Execute a business management process that embeds insights and analyzes business performance to recognize longer term trends and shifts in strategy as well as delivering current year financial and strategic objectives. Develop and conduct strategic business plans jointly with customer's buyers, category managers and other key customers to drive volume and profit growth for K-C categories. Manage customer relationships for assigned K-C categories Actively engage the cross-functional team on the highest priorities to ensure focus on the areas with the largest impact to the business. This includes identifying gaps in resources for critical activities then finding resolution for the team. Strategically manage business plan through utilization of planning tools that accurately reflect volume and trade to understand position and adjust the plan to meet objectives Responsible for keeping team informed on the performance of competitors, marketplace conditions, and opportunity/gap management. Key owner in the development of any recommendations to address such related concerns. Ability to negotiate with customers and gain better position for K-C. Ability to precisely and proficiently conduct business and data analyses with data inspired recommendations for improvements and advancements. Ability to assess the business through a strategic lens and manage the tactical executional elements to ensure success. Ability to concisely communicate orally and in writing precisely to individuals and groups, and influence brand teams, customers, cross-functional team members and provide innovative business solutions to customers and team leaders. Flexibility to adapt and support the organization through times of change. Ability to understand and react to recent category trends. Ability to structure and manage multiple priorities and projects in a timely manner. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Bachelor’s degree 3+ years of progressive exempt status experience in sales, business, customer management, and customer development. Proficient in customer, category and trade management. Preferred Qualifications: Experience working in Consumer Package Goods (CPG) industry and K-C customer/retailer accounts. Proven record of exceeding sales objectives. Track record of developing and executing unique solutions and innovation to customers. Skills/Competencies: Sales, building excellent relationships, excellent oral, verbal and written communication skills, results and strategy orientation, business intuition, ethical judgment and decision making, business management and planning, methodical, creative problem-solver, building solid relationships, statistics and quantitative business analysis, change management and team management. Knowledge of forecasting, supply and demand experience, and shelf reset experience. Solid tool experience such as: Excel, PowerPoint. Other Skills: mentoring, networking, resource management, prioritization and time management, cross-functional relationships, high-caliber customer service problem solving, adaptable, relentless push for improved business results and processes. Total Benefits Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment. Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website. And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion. #LI-Remote Salary Range: 80,340 – 99,220 USD. At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.
Team Member
We’re glad you’re here. Think about it – you and us? Sounds like it could be a match made in the meat heavens. If you’re here for: Weekly Pay Shift meal discount and family dining discount* Flexible Schedule Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests Well, you’re in the right place. You’re also in the right place if you’re looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON As a restaurant team member, you’ll help operate the restaurant on a day-to-day basis. Your personality and commitment to create a delicious experience for everyone will keep our customers coming back for more. To qualify for this job, you are: At least 16 years of age Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arby’s, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can’t do that without great people like you. Arby’s is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
Shift Manager
We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if you’re here for: Weekly Pay Flexible Schedule Free shift meal and family dining discount* Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You’re also in the right place if you’re looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. You’ll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you: Have at least six months of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. At least 18 years of age. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby’s, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can’t do that without great people like you. Arby’s is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
Senior Accountant/Fiscal Analyst / 61143638
Job Responsibilities Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you! Job Duties: The Senior Accountant/Fiscal Analyst performs professional accounting and financial duties, with a focus on activities related to the Title IV-E program, specifically those related to prevention services. This role ensures the compliance with Title IV-E accounting and reporting, federal and state regulations, and efficient financial management of prevention funds. This position may also perform other routine and ad hoc reports and analyses as requested by the Chief Financial Officer or others, along with assisting with internal and external audit requests as needed. Reviews financial transactions related to Title IV-E prevention funds, ensuring accuracy and compliance with federal and state regulations; prepares and presents financial reports to management; maintains accurate records and documentation related to Title IV-E expenditures and activities according to federal regulations and the Title IV-E State Plan; researches and interprets federal and state laws and regulations related to Title IV-E prevention funding. Ensures timely and accurate claiming of federal financial participation for prevention activities; continuously looks for ways to maximize Title IV-E resources, especially prevention funding. Collaborates with other departments to resolve financial issues and advise on new processes involving Title IV-E prevention services; assists staff with the preparation of financial reports and recommendations related to Title IV-E prevention programs. Reviews expenses and activates specifically focused on prevention services to ensure they align with the goals of reducing child entry into foster care; ensures that claims are properly documented and tracked for reimbursement under the Family First Prevention Services Act (FFPSA); stays informed about changes and updates to FFPSA and their impact on Title IV-E prevention funding. Assists the Accounting/Fiscal Manager I with the cost allocation plan and Random Moment in Time Study process to ensure all documentation, activities, and processes related to Title IV-E prevention are accurate and up-to-date. Prepares various routine and ad hoc reports and analyses as specified or requested by management to measure and communicate the effectiveness, efficiency, policy compliance and notable trends. Assists with internal and external audit documentation requests as needed. Performs Red Cross shelter duty or other emergency shelter duty/ services as directed. Minimum and Additional Requirements A Bachelor's Degree in accounting, finance, business, or a related field and two (2) years of professional experience directly related, such as accounting, auditing, finance or commercial lending, Additional Comments This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver's license. Must be able to use standard office equipment to include personal computer, scanner, copier, and calculator. Experienced in Microsoft Office Suite, to include Outlook, Excel and WORD. Minimal lifting not to exceed 25 pounds. Position my require overtime at certain times during the year. If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exception benefits package that includes: Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs DIVISION: Financial Services / Richland County
Construction Intern – Camden, SC
The Lane Construction Corporation is one of America’s leading construction companies, specializing in large, complex civil infrastructure. For nearly 130 years, it has contributed to the development of the country’s vast network of roads, highways, and bridges, including the Interstate Highway System. Lane also specializes in tunnels, metro and railway systems, as well as airports and water and wastewater treatment plants This position will support a highway construction project in the Camden, SC area. Responsibilities: Assists with procurement activities. Assists with, survey activities. Assists the Safety professional. Reads plan drawings. Drafts submittals. Assists Foremen and Superintendents in the field. Works with the crew onsite. May work with HCSS heavy bid, Bluebeam, & Primavera software. Performs other duties as assigned. Qualifications: Pursuing a B.S or M.S. degree in Civil Engineering, Construction Management or related degree to function Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Women and minorities are encouraged to apply. Lane is an Equal Opportunity Employer M/F/D/V.
Fiber Splicer
Velox is currently hiring for a Fiber Splicer in the Columbia market! As a Fiber Splicer, you will be responsible for high-level splicing projects as Velox finishes and maintains fiber optic networks throughout the Southeast. Responsibilities: Terminate and test fiber optic networks according to engineered drawings (including aerial, underground and ISP networks) Prep and splice all cables, enclosures and racks OTDR testing, power meter, and identify and label cables/terms Troubleshoot enclosures and perform audits on various splicing projects Provide accurate and up-to-date project tracking information and production sheets Communicate with project engineers, managers and general public Help other team members with advanced splicing or project challenges Skills/Requirements: Fiber splicing skills Leadership Problem solving Detail-oriented Team-oriented Microsoft Office, Google Sheets Must be able to lift over 75 lbs. Adaptable Previous experience as a Fiber Splicer is preferred. Must be willing and able to travel as needed. Benefits: At Velox, our goal is to create a work environment that facilitates both personal and professional growth for our team. Our competitive employee packages include: Competitive Salary Health Insurance (BCBS) Dental Insurance Vision Insurance 401(k) Vacation and Holiday Pay Per Diem Bonus/Incentive Pay (when applicable) Company Vehicle and Fuel Card (when applicable) Company Culture: At Velox, our team prioritizes our core values of safety, integrity, expertise and respect. We believe in The Velox Way, our unique approach to utility construction that provides customers with peace of mind and builds fiber networks that exceed industry standards.
Scrum Master / Enterprise Project Manager Consultant
Scrum Master (Enterprise Project Manager Consultant) Location: Onsite in Columbia, SC Schedule: Full-time, with future remote flexibility Dress Code: Business Casual Openings: 2 Positions Contract Length: 12 months (with potential extension) Interview Process: Video interview via Teams (camera required) About the Role Our direct client is seeking an experienced Scrum Master to join the Division of Enterprise Applications Team. This is a newly created role to help drive Agile practices, coach teams, and keep projects running smoothly and efficiently. Requirements Must-Haves: • 8+ years as a Scrum Master (include certification) • 5+ years using Azure DevOps • Strong understanding of Agile Scrum practices • Skilled at problem-solving and facilitating Scrum ceremonies • Familiarity with programming and database concepts • Experience integrating Agile with Waterfall approaches Preferred: • Scrum Master certification (CSM or PSM) • ERP and government experience • Bachelor's degree Responsibilities • Lead and facilitate daily standups, sprint planning, retrospectives, and reviews • Clear blockers and foster team collaboration • Promote agile principles and drive continuous improvement • Track KPIs and report project status to stakeholders • Coach team members on Scrum best practices • Support hybrid project environments (Agile + Waterfall)
Music Teacher Store 740
With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there’s more… If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate. We’ll put money toward your continued education and ensure you have mental health access and support. You’ll enjoy a few perks. Including free gifts and travel discounts. We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and we’d like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community Teach students utilizing the Guitar Center Lessons Curriculum Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience Additional duties as assigned Student & Parent Partnership: Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher Communicate with students and/or parents of students on progress of each student Share students and/or parents’ goals and progress frequently Requirements: Previous experience in Music, Education, or related field Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc. Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.
Commercial Lines Account Manager (Remote Opportunity)
Description Job Description: Title: Account Manager - Commercial Lines Remote | Supporting: Cherry Hill, NJ office (M-F 8am to 5pm EST working hours) Book Focus: Real Estate, Flood, Property, Habitational, Workers Comp Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active Property & Casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000.00 - $95,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Commercial Lines Account Manager (Remote Opportunity)
Description Job Description: Title: Account Manager - Commercial Lines Remote | Supporting: Cherry Hill, NJ office (M-F 8am to 5pm EST working hours) Book Focus: Real Estate, Flood, Property, Habitational, Workers Comp Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active Property & Casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000.00 - $95,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.