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Blue Cross Blue Shield

Customer Service Advocate II

Columbia, SC 29229

Summary Description Location : This position is full time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility work any our 8-hour shift scheduled during hours of 8:00 AM –5:00 PM. Training will be Monday – Friday 8:00 AM - 4:30/5:00 PM for approximately 6-8 weeks. This role is located on site at 4101 Percival Road, Columbia SC What You’ll Do: Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, research and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers. To Qualify for This Position, You’ll Need the Following: Required Education : High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer operating skills. Standard office equipment. We Prefer That You Have the Following: Associate degree. 3 years of customer service experience OR call center experience. Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What We can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Posted 2 weeks ago

Blue Cross Blue Shield

FCMB Claims Customer Service Advocate II

Columbia, SC 29203

Summary Responsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Description Logistics: PGBA – is a subsidiary company of BlueCross BlueShield of South Carolina. Location : This position is full-time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility work any our 8-hour shift scheduled during hours of 10AM –7PM. Training will be Monday – Friday 8:00 AM - 4:30/5:00 PM for approximately 6-8 weeks. This role is located on site at 17 Technology Circle, Columbia SC Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements : BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act ( SCA ). Under the McNamara-O'Hara Service Contract Act (SCA), employees are required to enroll in health insurance benefits regardless of other insurance coverage. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You’ll Do: Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines. Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards. Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. To Qualify for This Position, You’ll Need the Following: Required Education: A High School Diploma or equivalent Required Work Experience: 1-year of experience including 1-year claims/appeals processing, customer service, or other related support area OR bachelor’s degree in lieu of work experience. Required Skills and Abilities: Good Verbal and Written Communication Skills Strong Customer Service Skills Good Spelling, Punctuation and Grammar Skills. Basic Business Math Proficiency. Ability to Manage Confidential or Sensitive Information with Discretion. Required Software and Tools: Microsoft Office. What We Prefer that you Have the Following: Associate degree (2) years-of claims processing or call center experience. Knowledge of word processing, spreadsheet, and database software. Our comprehensive benefits package includes the following : We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What We can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Posted 2 weeks ago

Blue Cross Blue Shield

Customer Service Advocate I

Columbia, SC 29203

Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries. Description Logistics: Palmetto GBA – one of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position is full-time (40 hours/week) Monday through Friday in a typical office environment. Employees are required to have the flexibility to work any 8-hour shift scheduled between the hours of 8:00 AM - 6:00 PM. Training will be Monday-Friday 8:00 AM - 4:30/5:00 PM for approximately 6-8 weeks. This role is located on-site at 17 Technology Circle, Columbia 29203 . What You'll Do: Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. To Qualify For This Position, You'll Need: Required Education: High School Diploma or equivalent Required Skills and Abilities: Excellent verbal and written communication skills. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment skills. Strong customer service skills. Ability to learn and operate multiple computer systems effectively and efficiently. Basic computer operating skills. Standard office equipment. We Prefer That You Have The Following: Associate Degree Two (2) years-of customer service or call center experience. Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. 401(k) retirement savings plan with company match Fantastic health plans and free vision coverage Life insurance Paid annual leave — the longer you work here, the more you earn. Nine paid holidays On-site cafeterias and fitness centers in significant locations Wellness programs and a healthy lifestyle premium discount Tuition assistance Service Recognition What We Can Do For You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Posted 2 weeks ago

Blue Cross Blue Shield

Claims Customer Service Advocate II

Columbia, SC 29229

Summary We are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. You will be responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future. Description Position Purpose: This role is part of an inbound call center and directly helps our customers by responding to inquiries that may be non-routine and require deviation from standard screens, scripts and procedures. Research may be required to resolve these inquiries. Other responsibilities include review and adjudication of claims and/or non-medical appeals, determining whether to return, deny or pay claims while following policies and procedures. Location: This position is full-time (40 hours/week) Monday - Friday in a typical office environment. Employees are required to work a training and work schedule of 8:00am to 4:30. It may be necessary, given the business need to work occasional overtime and weekends. This role is located at 4101 Percival Road, Columbia SC. What You'll Do: You'll ensure effective customer relations by responding accurately, timely and courteously to our customers. These responses may be by telephone, written, web or walk-in inquiries. You will handle situations which may require a different set of responses or extensive research. Adhering to department guidelines, you will also identify claims that have been incorrectly processed and will enact process adjustments and reprocessing actions. You will examine and process claims and/or non-medical appeals while ensuring business/contract regulations, internal standards and examining guidelines. Another responsibility is to enter claims into the claim system after verifying correct coding of procedures and diagnosis codes. Claims must be processed according to established quality and production standards. You'll identify complaints and inquiries that may be complex and that cannot be resolved following usual procedures and guidelines and refer to a team lead or manager for resolution. You will also identify and report fraud and abuse situations. To Qualify for This Position, You'll Need: Required Education: High School Diploma or equivalent Required Work Experience: 2 years of customer service experience including 1 year claims or appeals processing OR Bachelor's Degree in lieu of work experience. Required Skills and Abilities : Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Required Software and Other Tools: Microsoft Office. Our Comprehensive Benefits Package Includes The Following 401(k) retirement savings plan with company match. Subsidized health plans and free vision coverage. Life insurance. Paid annual leave - the longer you work here, the more you earn. Nine paid holidays. On-site cafeterias and fitness centers in major locations. Wellness programs and a healthy lifestyle premium discount. Tuition assistance. Service recognition. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Posted 2 weeks ago

State of South Carolina

Adjunct Professor- Criminal Justice

Richland County, SC

Job Responsibilities Maintains a high level of excellence in teaching Criminal Justice courses by communicating and interacting effectively with students enrolled in courses within the program area. Prepares materials needed for course instruction and testing. Keeps student records and adheres to course schedules. Uses learning management systems to communicate with students, faculty, and staff. Participates in the collection of student learning outcomes. Assists the Criminal Justice Program Director with timely responses when needed. Conducts lectures, discussions, and other teaching activities. Relates instruction and material to course objectives. Provides students with course syllabi and correlates grade assignments with skill and course competency. Submits grades, reports, and records in a timely manner. Remains current in field. This position is located on the Midlands Technical College Airport Campus Minimum and Additional Requirements Master's degree in Criminal Justice/Criminology or a Master's Degree with at least 18 credit hours in Criminal justice/Criminology. At least two years practical work experience in the field of Criminal Justice (Law Enforcement preferred). Preferred Qualifications Master's degree in Criminal Justice/Criminology with 5 years or more practical experience in the field of criminal justice (Law Enforcement preferred). Preferred candidates will have 2-5 years’ experience in administration at Lieutenant rank or above at a law enforcement agency.

Posted 2 weeks ago

Food Lion

PT Customer Service Leader

Irmo, SC 29063

Category/Area of Expertise: Retail Operations Job Requisition: 445919 Address: USA-SC-Irmo-11107 Broad River Rd Store Code: Store 02653 Front End (7236021) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience • Greet each customer and uses his or her name whenever possible • Avoid personal conversations with other associates when customers are present • Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar • Ensure work station and front end area of the store has a neat and clean presentation • Maintains proper knowledge of all sales associate register functions and Front End accounting services • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner • Ensure the MVP savings center KIOSK is filled with paper and properly working • Performs the task of sales associate when scheduled or as needed per the surge plan guidelines • Performs the task of the customer lead as needed to ensure service standards are maintained • Maintain alertness and calls for assistance when needed to service customers per service standards • Is courteous and helpful to other associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Adhere to all company guidelines, policies and standard practices • Observe and correct all unsafe conditions that could cause associate or customer accidents • Notify QA of any cleaning issues or maintenance required on front end • Successfully complete computer based training (CBT) and training aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Effective communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to perform the technical requirements of cashier and service center • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Posted 2 weeks ago

Food Lion

FT Assistant Manager Customer Service

Irmo, SC 29063

Category/Area of Expertise: Retail Operations Job Requisition: 445918 Address: USA-SC-Irmo-11107 Broad River Rd Store Code: Store 02653 Front End (7236021) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. DUTIES AND RESPONSIBILITIES • Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable • Hire, train, and develop associates to meet department needs • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports • Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture • Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations • Control store expenses through proper ordering, care for supplies and equipment • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained • Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times • Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes • Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions • Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses • Ensure proper control of all store funds and company assets • Observe and correct all unsafe conditions that could cause associate or customer accidents • Record and report all associate and customer accidents in accordance with established Food Lion procedures • Ensures compliance with local, state and federal regulations • Adheres to all company guidelines, policies and standard practices • Maintains security standards • Successfully complete Computer Based Training (CBT) and Training guide • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales • Performs all other duties as assigned QUALIFICATIONS • A high school graduate or equivalent preferred • Ability to lead and manage a team • Strong understanding of store operations and merchandising techniques preferred • Excellent interpersonal, organizational, communication and customer service skills • Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation PHYSICAL REQUIREMENTS • Ability to use computers, smart devices, and other communication systems required to perform job functions • Ability to use hand held computers for orders, mark downs, scan outs, and inventory • Stand 100% of the time, frequently walking short distances • Ability to push or pull up to 2000 pounds using a pallet jack or float • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion • Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check invoices, dates, and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Posted 2 weeks ago

AutoNation

Jaguar Land Rover Client Advisor

Columbia, SC 29210

Who We Are: Mills Automotive Group: Committed to Delivering a Tailored & Exceptional Automotive Experience! At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 35 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs. Join our Ever-Expanding Team! As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers. Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you're not just an employee; you're a valued member of our family. So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together. About The Role: For the Modern Luxury Experience Associate role, we are seeking a confident, passionate, and tech-savvy sales consultant with experience in luxury automotive or related luxury field to join our dynamic team. The ideal candidate will have 2-3 years of experience in luxury automotive sales or a related luxury industry, with a proven ability to engage with clients and deliver distinguished, memorable experiences. You will play a pivotal role in representing the Jaguar and Land Rover brands, ensuring the highest standards of customer service and satisfaction are delivered. Diverse candidates are encouraged to apply! What You Will Do – Essential Responsibilities Engage with clients to understand their needs and preferences, providing personalized and memorable customer experiences. Be the vehicle expert. Demonstrate an in-depth knowledge of Jaguar and Land Rover vehicles and non- brand vehicles (pre-owned cars), including features and benefits. Conduct test drives and product demonstrations, showcasing Jaguar and Land Rover's commitment to luxury, innovation, and sustainability. Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support. Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to the Jaguar and Land Rover brands. Achieve and exceed sales targets through effective client engagement and negotiation skills. Provide clients with detailed information on pricing, financing options, and after-sales services. Handle negotiations with confidence and professionalism, ensuring client satisfaction and loyalty. Work collaboratively with team members to ensure a cohesive and supportive sales environment. Participate in team meetings and contribute to the continuous improvement of sales strategies and processes. We Invite You To Apply – Key Qualifications & Requirements: 2-3 years of professional luxury experience or a related luxury industry Proven track record of achieving sales targets and delivering high-quality customer service. Strong communication skills, with the ability to engage and build rapport with high-end clientele. Confident negotiation skills, with the ability to close deals effectively. Tech-savvy, have aptitude for the latest in-car technology and telematics Exceptional organizational skills and attention to detail. Team player with a positive, collaborative spirit. Professional appearance and demeanor, reflecting the prestige of the Jaguar and Land Rover brands. Impressive work ethic, with a commitment to excellence and continuous improvement. Act with urgency and champion excellence in all company objectives Flexible - available to work weekends, evenings, nights, and holidays as needed Proficient in business productivity tools and software Willingness to travel for training as necessary Valid United States-issued driver’s license Candidate must be authorized to work in the United States What We Offer: Benefits: Cigna PPO, Imagine 360 and HSA plans; 2 medical plan options Dental and Vision Plans 401(K) Company Paid Basic Life and Short-term Disability Employee Assistance Plan Sick and Vacation Time, Paid Holidays Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance Employee Discounts and Perks Program Employee Wellness Subsidy Tuition Assistance Program (Selected Dealerships) Compensation Up to $200,000 annually (bonus + commission) The compensation you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background. Additionally, the comprehensive compensation package associated with this role might encompass additional components, which will be contingent upon the specific job offer extended to you. If you receive a job offer, you will receive detailed information about your eligibility and participation in these benefits plans. At Mills Auto Group, we don’t just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. If this role interests you, we invite you to submit your resume today!

Posted 2 weeks ago

Peter Boulware Toyota of Columbia

Receptionist

West Columbia, SC 29169

Peter Boulware Toyota of Columbia is looking for an outstanding full time receptionist to cover our front desk area and phone lines with a proven track record in customer service to join our team. Our Receptionist ensures guests are welcomed to the dealership immediately upon arrival in a warm, inviting and professional manner. They will be responsible for answering phones, greeting customers and some administrative paperwork. What we offer: Clearly defined career path, pay-scale, expectations, certifications, and personal growth plan Opportunity for advancement A comprehensive retirement package Rewards for referrals (Employee referral program) Employee discounts on parts, service, and vehicle purchases Community and charity involvement Paid holidays Training opportunities Vacation time Responsibilities: Answering multi line phone system Greet and receive prospects and customers Direct customers to the correct department, notify the appropriate person that a customer is waiting Work cooperatively with the sales and other internal teams Communicate with callers and visitors in a professional, friendly and efficient manner Maintain a positive attitude Other duties as assigned Qualifications for this position include but are not limited to the following: Excellent listening and communication skills Outgoing and positive personality Ability to handle a dynamic work environment. Punctual nature Professional appearance, Eager to improve on all aspects and learn new things Valid drivers license and clean driving record. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Posted 2 weeks ago

City of Columbia, SC

HOUSING NAVIGATOR (PART TIME)

Columbia, SC

Description The Housing Navigator will provide crucial support to individuals experiencing homelessness or imminent homelessness in identifying, securing, and maintaining housing. This part-time position is primarily responsible for building and nurturing relationships with landlords, facilitating lease agreements, providing essential eviction prevention education, and performing other related tasks to ensure successful housing placements and long-term stability for clients. The Housing Navigator will work closely with Rapid Shelter Columbia case managers and Homeless Services staff to understand client’s residential needs and barriers. The Housing Navigator uses a comprehensive knowledge of housing and other supportive services to facilitate linkages before, during, and/or after permanent housing has been established. This is a one-year, grant-funded position, with the possibility of extension based on continued funding and performance. Work involves travel, sitting, standing, and moving throughout Richland County. Some light lifting (up to 20 lbs.) may be required for program materials. The position also involves frequent computer work and interaction with clients and staff. Work is conducted in a shelter and office environment with frequent interaction with residents, staff, and external partners. Must be comfortable in a dynamic, evolving program setting with varying levels of participant engagement. Essential Job Functions Identify and cultivate relationships with landlords and property management companies willing to partner with Rapid Shelter Columbia Foundation to house clients; Act as a liaison between landlords and clients, addressing concerns and fostering positive relationships; Explains and reviews the lease and sublease agreement with the incoming tenant; Conducts outreach and expands access to housing by cultivating relationships with property owners and management companies and connecting with landlords via neighborhood outreach, Internet search, and networking events; Serve as the primary point of contact for landlords concerns and complaints, acting as a liaison to connect landlords, tenants and the housing case managers; Create and/or maintain a database of landlords and properties and the relevant selection criteria they utilize. Communicate updates to relevant staff and community partners; Develop a deep understanding of the eviction process, tenant rights, and legal resources available to prevent evictions; Attends collaborative meetings and networks with other agencies and coalitions; Actively participates in staff meetings and trainings; Facilitate the lease signing process between clients and landlords; Review lease agreements to ensure they are fair and compliant with relevant housing laws; Educate clients on strategies for avoiding lease violations and potential eviction; Provide comprehensive education to clients on tenant rights and responsibilities; Stay informed about community resources related to housing, utilities, and tenant support; and All other duties as assigned. Qualifications MINIMUM REQUIREMENTS TO PERFORM WORK: Currently enrolled in or recently completed a degree program in Human Services, Social Work, Public Administration, or a related field; Strong written and verbal communication skills; Ability to work independently and collaboratively in a fast-paced environment; Prior experience in a shelter, nonprofit, or social services setting preferred; Interest or experience in permanent supportive housing programs is a plus; Valid Driver's License. Knowledge, Skills, and Abilities Knowledge of basic functions and goals of a homeless shelter, including the challenges faced by individuals experiencing homelessness and the services typically provided; Ability to Handle Sensitive Situations and interacting respectfully with residents, maintaining confidentiality; Ability to clearly and effectively communicate with residents, staff, and community partners both verbally and in writing; Ability to prioritize tasks, manage time efficiently, and ensure timely completion of responsibilities in a fast-paced environment; Knowledge of safe driving practices and vehicle maintenance requirements; Valid Driver’s License; Ability to use standard office software (e.g., Microsoft Office) for administrative tasks, including data entry, email communication, and maintaining records; Ability to adjust to changing priorities and take on new tasks as the needs evolve. The City of Columbia is proud to offer a complete benefits package to full-time employees. This package includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.Part-time or temporary employees, including interns, are not eligible for City benefits. To learn more details, visit our benefits page at:https://hr.columbiasc.gov/benefits/

Posted 2 weeks ago