IT/Technology

Job Responsibilities The South Carolina Office of Regulatory Staff (ORS) represents the public interest of South Carolina in utility regulation for the major utility industries – electric, natural gas, telecommunications, water/wastewater, and transportation – before the Public Service Commission (PSC), the court system, and state and federal regulatory bodies. Additionally, the ORS houses the state’s Energy Office, Broadband Office, Equipment Distribution Program (EDP), and has responsibility for oversight of railroad safety and natural gas pipeline safety in South Carolina. The SC Energy Office promotes energy efficiency, renewable energy, and clean transportation through a variety of initiatives and programs providing technical and financial assistance, education and outreach, and data and research. The Senior Energy Operations Specialist reports directly to the Energy Office Director and provides essential operational, administrative, and project management support to the office. Job duties include: Office Operations: Coordinate day-to-day office functions to ensure efficient workflow and adherence to internal policies and procedures, including coordinating team training for new and updated systems. Lead the internal development and tracking of operational guidance documents, standard operating procedures, and workflows. Assist with maintaining compliance with required state and federal policies and regulations. Finance and Budget Coordination: Coordinate with program and finance teams to review and process invoices, purchase requests, and travel reimbursements to ensure timely reimbursements. Support the development and administration of contracts, grants, and agreements in accordance with state and federal procurement and grant requirements. Assist in preparing grant and loan documents, including reviewing files, records, and assembling documents. Project Management Collaborate with Energy Office program managers to support procurement, grant administration, and contract management. Support state and federal reporting requirements, including tracking timelines, milestones, and deliverables. Conduct research on emerging energy policy and technology to support new and existing programs. Provide programmatic support and oversight of Energy Office programs, as assigned. Administrative Support: Provide general office support including supply inventory, equipment, and other administrative inquiries. Monitor Energy Office Customer Service email, website, and other external correspondence. Support staff training, travel, technology, and new hire onboarding. Assemble materials and assist staff with offsite Energy Office events. South Carolina is a great place to live and work! The State of South Carolina offers its employees generous benefits and a healthy work-life balance. FOR YOU, YOUR FAMILY, AND YOUR FUTURE 15 days sick leave 15 days annual leave 13 paid holidays Paid parental leave Military leave Health coverage including prescriptions Dental Vision Life insurance Long-term disability Flexible spending accounts Adoption assistance Retirement plan Supplemental retirement savings plan Minimum and Additional Requirements Bachelor’s degree and at least three years of relevant administrative experience in an office setting. Preferred Qualifications Experience coordinating office and operation functions. Strong knowledge of procurement, grants, or budgetary processes, preferably in a public sector context. Proficient in Microsoft Office, Excel, and other common computer programs. Knowledge of energy policy and energy-related programs. Project management experience is desirable. Additional Comments Position may require travel, out-of-town lodging, and occasional weekend and after-hours work. Must possess a valid driver's license. All ORS employees are required to attend ethics training annually for continued employment. All ORS employees are prohibited from owning equity in regulated utilities. Work hours are Monday – Friday, 8:30 am – 5:00 pm. Remote work is not available, and employees work in-office at 1901 Main Street, Columbia, SC 29201.

Job Responsibilities The SC Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million active and retired public employees of the State of South Carolina and their dependents. This position is responsible for ensuring that enrollment and updates for active employees and individual subscribers are completed in an accurate and timely manner. Job duties include: Monitoring, maintaining, and efficiently processing enrollment and change requests for active employees, retirees, COBRA participants, and survivor subscribers from the workflow queue. Applying applicable rules and regulations while reviewing and entering data to ensure accurate coverage and compliance. Prioritizing and processing various types of enrollment and changes requests based on workload demands and volume fluctuations. Reviewing and making determinations for transactions requiring completion within the EBS system. Investigating subscriber files to identify errors and determining appropriate corrective actions needed to complete enrollment requests. Collaborating with external benefits administrators to resolve enrollment issues, recommending corrective actions to prevent future discrepancies, and actively monitoring and processing transactions in the rejection workflow queue to ensure timely resolution and the removal of outdated or invalid rejections. Identifying when a transaction may require a multi-step history correction and outlining the appropriate steps needed to resolve the error. Presenting proposed corrective actions to management for approval or guidance prior to processing, and proactively communicating with management to seek clarification, additional training, or support when handling complex or unfamiliar transactions. Demonstrating a general understanding and applied working knowledge of all relevant systems, including UNIX, EBS, and IaFolder, and efficiently navigating these systems to answer questions and complete tasks. Notifying management of any system issues or group-related concerns as they arise to ensure timely resolution, participating in assigned process improvement initiatives and collaborating with team members to enhance workflows and develop innovative work methods. Providing input and ideas for agency publications, to include the Insurance Benefits Guide (IBG), Benefits Administrator Manual, and other materials as requested. Reviewing and utilizing the desk manual and submitting recommended edits or updates to management as needed Providing additional assistance and serving as a backup for imaging and indexing tasks during peak periods or in response to staffing shortages. Minimum and Additional Requirements A bachelor’s degree and professional experience in insurance or retirement programs. An equivalent combination of education and related experience may be substituted for the required degree. Knowledge of insurance principles and practices. Knowledge of basic windows computer applications. Ability to communicate effectively both orally and written. Ability to work independently and maintain accuracy and quality work. Additional Comments In addition to 13 paid holidays, this position is eligible for comprehensive insurance programs, retirement plans, and a generous paid leave program. Upon successful completion of one-year of service with the agency, employees may be eligible to be considered for a hybrid work schedule with up to 50% remote work.

Summary Description Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Under general supervision, performs a variety of routine to moderately complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable or related financial area. May complete special projects. Logistics: Palmetto GBA- One of BlueCross BlueShield's of South Carolina subsidiary companies. This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. This role is located at 17 Technology Circle Columbia, SC 29203. SCA Benefit Requirements : BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). To comply with the McNamara-O'Hara Service Contract Act (SCA), employees must enroll in our health insurance even if they have other health insurance. Employees will receive supplemental pay for health insurance until they are enrolled in our health insurance, first of the month following 28 days after the hire date. What You'll Do: Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function. Ensures data is complete, accurate, and organized for processing. Provides supervisor with daily, weekly, and/or monthly summary reports of accounting activities for the position. Completes moderately difficult research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds. Resolves routine questions and problems, referring complex issues to higher levels. Performs calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items. Provides other support duties related to the accounting/finance function that may include monitoring financial systems, keying journal entries, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. May assists less experienced accounting clerks as needed. Determines, prepares, and distributes correspondence regarding monies due or erroneously received. Issues refunds as appropriate. To Qualify for This Position, You'll Need the Following: Associates in a job-related field. Degree Equivalency: 2 years job related work experience Good oral and written communication and customer service skills. Excellent organization skills and attention to detail. Strong business math skills. Microsoft Office. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. · Subsidized health plans, dental and vision coverage · 401k retirement savings plan with company match · Life Insurance · Paid Time Off (PTO) · On-site cafeterias and fitness centers in major locations · Education Assistance · Service Recognition · National discounts to movies, theaters, zoos, theme parks and more. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Responsible in the provider enrollment process to review, research, analyze, and process provider enrollment applications. Ensures provider file integrity and that suppliers are in compliance with established standards and guidelines. Description Logistics: BlueCross BlueShield of South Carolina - About Us | BlueCross BlueShield of South Carolina Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located onsite at 4101 Percival Rd. Columbia, SC, 29229. What You’ll Do: May perform any or all of the following in the enrollment of providers determines the acceptability of provider enrollment applications (which may be used for initial full application, reenrollment, reactivation, change of information); provides in-depth review and verification/validation of provider data; verifies provider data by use of information databases and various organizations/agencies to ensure authenticity; sets up/tests EFT accounts. Processes/enters/updates provider data information/applications into appropriate enrollment database used in evaluating/tracking the processing of the application and/or updating of provider directories. Provides quality service and communicates effectively with external/internal customers in response to inquiries (correspondence, telephone). Obtains information from internal department, providers, government and/or private agencies, etc. to resolve discrepancies/problems. Supplies enrollment applications and general information on the enrollment process to interested enrollees. Contributes to and participates on special projects related to provider files. Assists Technical Support staff with testing system changes related to provider files. Assists with process improvements related to provider enrollment. Assists with provider education and provider services training. To Qualify for This Position, You’ll Need the Following: Required Education: Bachelor's degree equivalency: Four years of job-related work experience or associate's and two years job related work experience. Required Skills and Abilities: Working knowledge of word processing, spreadsheet, and database software. Good judgment skills required. Effective customer service and organizational skills required. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Basic business math proficiency required. Analytical or critical thinking skills required. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. We Prefer That You Have the Following: Preferred Education: Bachelor’s degree in business administration or health Administration. Preferred Skills and Abilities: Prior provider enrollment experience or Provider Information Management Systems (PIMS) experience. In-depth knowledge of provider certification process, claims processing operations/systems, and pricing methodology and discount programs. In-depth knowledge of Medicare program instructions/regulations related to provider enrollment issues. Effective presentation skills. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage. 401k retirement savings plan with company match. Life Insurance. Paid Time Off (PTO). On-site cafeterias and fitness centers in major locations. Education Assistance. Service Recognition. National discounts to movies, theaters, zoos, theme parks and more. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary We are currently hiring for a Customer Service Advocate III to join BlueCross BlueShield of South Carolina. In this role as a Customer Service Advocate III, you will provide prompt, accurate, thorough, and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and procedures. Perform research as needed to resolve inquiries. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining our team! Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future. Description Logistics This position is full time (40 hours/week) Monday-Friday onsite in Columbia, SC. The hours are between 8:00am to 5:00pm with overtime as needed. What You Will Do: Responsible for accurate and timely response to complex telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Maintain all departmental productivity, quality and timeliness standards. Initiate corrective actions, process adjustments, or perform other research to resolve inquiries. Evaluate inquiries to identify underlying causes and implement actions to prevent future issues. Coordinate with other departments to resolve problems. Provide feedback to management regarding customer issues. Maintain accurate records concerning issues. Follow through on complaints until resolved or report to management as needed. Maintain knowledge of procedures and policies. Assist with process improvements by recommending improvements in procedures and policies. Assist with the training of new employees and cross training of coworkers. To Qualify for This Position, You Will Need the Following: Required Education: High School Diploma or equivalent Required Experience: 2 Years Customer service or claims processing experience OR Bachelor's Degree in lieu of work experience. Required Software and tools: Microsoft Office. Required Skills and Abilities: Strong oral and written communication skills. Proficient in spelling, punctuation, and grammar. Strong organizational, analytical, and customer service skills. Ability to handle high stress situations. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Work Environment: Typical office environment. What We Prefer: 3 Years-Customer service or claims processing experience. Associate Degree-Any Major. Ability to persuade, negotiate or influence. Knowledge of database software. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who are the most qualified, with prioritization given to those candidates who demonstrate the required qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Under general supervision, performs a variety of routine to moderately complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas; general accounting, accounts payable, accounts receivable or related financial area. May complete special projects. Description Job Description Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Under general supervision, performs a variety of routine to moderately complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable or related financial area. May complete special projects. Logistics: PGBA- one of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. This role is located at 17 Technology Circle Columbia, SC 29203. Government Clearance : This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). To comply with the McNamara-O'Hara Service Contract Act (SCA), employees must enroll in our health insurance even if they have other health insurance. Employees will receive supplemental pay for health insurance until they are enrolled in our health insurance, first of the month following 28 days after the hire date. What You'll Do: Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function. Ensures data is complete, accurate, and organized for processing. Provides supervisor with daily, weekly, and/or monthly summary reports of accounting activities for the position. Completes moderately difficult research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds. Resolves routine questions and problems, referring complex issues to higher levels. Performs calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items. Provides other support duties related to the accounting/finance function that may include monitoring financial systems, keying journal entries, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. May assists less experienced accounting clerks as needed. Determines, prepares, and distributes correspondence regarding monies due or erroneously received. Issues refunds as appropriate. To Qualify for This Position, You'll Need the Following: Required Education: Associate's in a job-related field. Degree Equivalency: 2 years job related work experience Required Work Experience: Required Software and Tools: Microsoft Office. Required Skills and Abilities: Good oral and written communication and customer service skills. Excellent organization skills and attention to detail. Strong business math skills. We Prefer That You Have the Following: Knowledge in Microsoft Excel, Access and Adobe Acrobat. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:00PM. This role is located at 17 Technology Circle, Columbia, SC 29203. What You’ll Do: Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers. To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience . Required Software and Tools: Basic computer operating skills. Standard office equipment. Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. We Prefer That You Have the Following: Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Serves as the day to day lead in the client issues, service resolution of assigned accounts. Works with management and internal stakeholders on client specific or departmental initiatives. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229. What You Will Do: Serves as the internal day to day client account manager, working with Consultants, Client Advocates, NA Operations and Support, Reporting Medical Management, Product Development. etc. and Partner Plan Account Managers to meet client needs and resolve client issues. Participates in the implementation of new clients. Assists in the assessment of client specific benefits to determine set up in the Group Library ensuring coded correctly. Monitors key deliverable dates related to marketing. Trains clients and consultants on E bill. Handles escalated or system problems identified by the Account Advocates. Assures quality including accuracy of SBCs, Benefit Booklets and other client/member facing materials before submission to the client. To Qualify for This Position, You'll Need the Following: Required Education: Level and Degree Type: Bachelor's. Required Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience. Required Work Experience : 4 years of experience in an account management environment in a support role and/or in a client facing or professional role in an area that supports client management (claims, customer service, membership, product development, etc.) Required Skills and Abilities: Excellent written and oral communication skills. Good analytic and problem-solving skills. Ability to work independently. Knowledge of health care and health benefits Required Software and Other Tools: Microsoft Office. Required Licenses and Certificates: SC Life and Health Insurance License (within 6 months of hire) We Prefer You to Have the Following: Preferred Licenses and Certificates: Certified Employee Benefit Specialist (CEBS). Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Description Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: As a member of the accounting/finance support team, under general supervision, you will perform a variety of routine to complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas; general accounting, accounts payable, accounts receivable or related financial area. Complete special projects and resolve routine problems. Logistics: This is a full-time position, working 40 hours per week, Monday – Friday. The work hours are 8:00 AM EST – 5:00 PM EST. Location: This position is located on site at 17 Technology Circle in Columbia, SC. What You'll Do: Prepare various in-depth financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function. Ensure data is complete, accurate, and organized for processing. Provide supervisor with daily, weekly, and/or monthly summary reports of accounting activities for the position. Complete moderately difficult to complex research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds. Resolve most questions and problems, referring most complex issues to higher levels. Perform calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items. Provide other support duties related to the accounting/finance function that may include monitoring financial systems, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. Assist less experienced accounting clerks as needed. Prepare journal entries and account reconciliations. Respond to telephone and written inquiries from internal and external customers to ensure accurate billing, payments and/or collections. To Qualify for This Position, You'll Need The Following: Bachelor's degree in Accounting/Finance OR Associate’s degree in Accounting/Finance plus two (2) years of experience supporting accounting or financial operations OR Four years (4) of experience supporting accounting or financial operations. Good oral and written communication and customer service skills. Excellent organization skills and attention to detail. Strong business math skills. Knowledge of Microsoft Office applications. We Prefer You to Have The Following: Experience with SAGE 100 software. Accounts Payable experience. Microsoft Excel experience. Our Comprehensive Benefits Package Includes: 401(k) retirement savings plan with company match Subsidized health plans and free vision coverage Life insurance Paid annual leave — the longer you work here, the more you earn Nine paid holidays On-site cafeterias and fitness centers in major locations Wellness programs and a healthy lifestyle premium discount Tuition assistance Service recognition What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .

Summary Description Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Provides key financial reports/analysis to support senior management in planning, evaluating financial requirements, and meeting financial objectives. prepares/documents complex financial analysis projects following standard practices and procedures. Participates in studies to improve the operational/financial effectiveness of the organization. Extracts financial data from various accounting and information systems. Performs financial and cost accounting analysis of data. Logistics: BlueCross and BlueShield of South Carolina Corporate. Location : This is a full-time position (40-hours/week) Monday-Friday 8:00am – 5:00pm working on-site at 4101 Percival Rd. Columbia SC, in an office environment. What You'll Do: Reviews and research strategic corporate finance projects such as mergers and acquisitions, investment opportunities, and other projects as assigned by executive staff. Performs complex statistical, cost and financial analysis of data to determine costs of business activities. Interprets financial transactions in order for management to make economic or business decisions, determine past financial performance, and/or to project a financial probability. Reviews and/or prepares financial statements, builds financial models, and researches potential acquisitions for areas of the company which do not have an appointed accounting staff. Completes special projects such as financial statement analysis, audited financial review, vendor analysis, forecasting, general ledger reconciliations, preparation of AD HOC and custom reports, etc. To Qualify for This Position, You'll Need The Following: Required Work Experience: 6 years of financial analysis experience. A Master's Degree may count for 4 years of experience. Required Education: Bachelor's in a job-related field. Strong communication and decision-making skills. Able to compile complex information, design reports, and analyze data. Excellent presentation, organization, and research/analysis skills. Academic and practical knowledge of generally accepted accounting principles. Excellent analytical and modeling skills. Excellent analytical and modeling skills. Strong understanding of corporate finance concepts-discounted cash flow/valuation methodologies. Microsoft Office. We Prefer You To Have The Following: Preferred Education: Bachelor's degree-in Finance/Financial Management, Finance, Economics, Accounting or other job-related field. Working knowledge of Schedule D Reporting. High proficiency in MS Excel. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more. What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .